Horrible scam. Should be arrested and put in jail. I don't know why this site exists. STAY AWAY. STAY AWAY.
YOU MAY NOT HAVE TO ANSWER TO ME IN THIS LIFETIME. BUT YOU WILL DEFINITELY HAVE TO ANSWER TO GOD ON YOUR JUDGEMENT DAY ON HOW YOU PREYED ON OTHER PEOPLE. GOODLUCK WITH THAT YA $#*!!
TOTAL SCAM, they charge you $38 for information you can get for free from https://travel.state.gov/content/dam/passports/forms-fees/ds82.pdf
Never been scammed before online, but this one got me! Now my info is out there in the hands of unscrupulous people.
As others here have stated, this is a total scam. A complete and total SCAM.
DO NOT GIVE THIS COMPANY your information. They will take your information and $99 and that is the last you will hear from them... until your credit card is fraudulently used and your identity is STOLEN!
If you do a Google search on how to renew or get a passport--this website is the FIRST to show up and it looks legitimate. Shame on Google and other search engines for allowing that. There should be a 'trigger' of some sort that Google and other search engines activate to prevent scam sites from popping up first. Smart people get scammed all the time simply because they trust what they find on searches and don't stop to think about it before they forge ahead and give away all of their information.
There is only one thing you need to do to get a passport: Go onto the US State Department website (eforms.state.gov) and download the form. It is a very simple process and you don't need anyone else to help you through it. The legitimate US Government website is easy to navigate. If you need the passport quickly, they offer expedited services for an additional fee.
I write this on behalf of my husband who caught on to the scam after he had given his credit card information but BEFORE he entered his social security number. That request tipped him off. He then IMMEDIATELY called his credit card company and they canceled his credit card, filed a 'dispute' of the charge (they will reverse it, guaranteed!) and he is filing a fraud report with the bank as well. So no harm no foul for him because he caught it before he gave information that would cause identity theft.
Answer: Definitely a scam. Dispute the charge to your bank or credit card company.
Answer: File a Fraud Alert with any 1 of the 3 credit report bureaus as a precaution. US Gov has on-line guidance for this.
Passport-USA has a rating of 1.4 stars from 171 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Passport-USA most frequently mention post office, credit card and state gov. Passport-USA ranks 36th among Passports sites.