Harlean G.

I used this site for my Jackrat, Josh for several years (until he crossed the rainbow bridge

I used this company with confidence for my Jackrat Josh for heart worm pills for several years, with confidence until he passed away.
I now have a Schweenie, Sophie. So planned to buy her heartworm meds here. Alas, on checking reviews, many things have changed. And not for the better. There are too many to rely on this company

This site has a great selection of products at reduced prices. I have almost always been happy with my purchases and have been ordering from them for several years. My last purchase was a real leather cross body purse that retails for $65 and I paid less than $20. If you do have a problem, they are most helpful. I received a set of glass storage containers a while back and two of them were broken. They replace them with a complete new set immediately.

I have been using Paypal for 20 years and have n\had no problems. I love it because it protects your credit card ID from getting in the hands of unscrupulous sellers. And if you are scammed by a seller or business, they will go to bat for you. I also used them as my shopping cart on my website for 12 years which I just recently retired. Any time I have had a problem, and I have had a few involving sellers who tried scamming me, they have gone to bat for me, and I have always been on the winning side. I also have their debit card, and it is free... there are no fees at all. They have wonderful customer service, and always help you if you ask for it.

I wanted to do a follow up on my review of September 27,2017. As I reported, I notified my bank. They immediately returned my money to my account, and then began an investigations. I didn't have to do anything more except wait about 90 days when they contacted me to say that the case was closed in my favor. So all it takes is a little time and a phone call to your bank to get your money back.

I don't know anything about their cell phone service, but their broadband2go Wireless internet service is awful. After purchasing two wireless adapters ($40.00each) and a Virgin Mobile MiFi device ($149.00) to enable up to 5 electronic hookups, and ordering an Unlimited service in December for $40.00 a month... no contract. It worked perfectly for all of December and all of January. In January, we were advised that beginning Feb. 15th we would be limited to 5GB per month. No problem there. We were using just a little over 1GB in a month. Then suddenly on Feb 23, we began having big time problems. Our equipment indicated that we were hooked into the internet, but we could not open any websites, mail, etc. For 4 weeks, I spent hours with customer support with them trying to fix the problem They kept me trying for as long as 2 hours a session with no results. I finally took the MIFI device back to Radio Shack and they told me it was defective and gave my a new one. I called customer service to activate the new MIFI, and my computer recognized it, but it didn't work any differently than the old one. So I assumed the problem was with Virgin. I told them that I had to have internet access, and since they could not help me, I was not going to use them any longer. I asked them for a refund for February to March, and they said they could not give me a refund, they could only put the $40 back on my account for a free month of service. I tried to explain that it would be another month of no internet service since they could not fix my problem but they wouldn't budge. So beware. The price for wireless is great, but if you can't use it... not so great.

My husband ordered a book from this site, and was unaware that he had also joined their "book club". I was negligent in my checkbook keeping, and by the time that I realized they were charging $9.95 a month for the "club", they had charged me for 3 months on the debit card that he had used. I called them and complained. They told me he had given his permission. It turned out that it is hidden in the terms of service, which he failed to read thoroughly. I told them that he had received nothing in those 3 months as a member... no deals, no book reviews... only the bills. They told me they could refund the last payment but could not guarantee the other two unless I requested supervisor's permission, so I stated that I was requesting permission. I also told them that if I didn't receive ALL 3 payments, my next step would be to contact the attorney general's office in Florida where they are located as well as the attorney general's office in Arkansas where I am located. Within 24 hours, the total of $29.95 was returned to my account. I just revisited this site today to see if they had stopped this scam. But apparently not. But it worked for me, so it may work for you.
Rockytopp