USA Passport

Go to https://travel.state.gov/ NOT to this website that "looks" official -- the require YOU to enter all the info and then give you a PDF of your information on what is actually a FREE government form. DO NOT provide them with all of your personal information -- go to the official.gov site ONLY for passport renewal.

I have waited for several years to get a passport because of the cost. They charged $90 for ME to fill out the application. They refused a refund, then called me a threat when I said I would report them! If getting a passport- make sure it is a.gov website. Learn from my mistake. I got a new bank card & will dispute the charges with my bank. Also reported to FTC & BBB.
If I could have given negative stars, I would have.

They just want to steal money from you. The form can be simply fill in by anyone. They fake like from government, but not. They don't even let you revise the mistake. No one answer customer. Totally spam.

Stupid nefarious website, I can't believe I fell for it! Locked my cc as soon as I read the reviews here and will be calling my bank tomorrow to block any future charges from the site.

Has anyone experienced identity theft after using this stupid thing? I'm so mad at myself I could scream!

I did the same thing everyone else did on here. Input all my personal information thinking it was an easy way to renew my passport. I put a freeze on all 3 of my credit reports and will be calling my bank shortly.

I was in a rush and didn't notice that it wasn't a real government site, total waste of money! You can do the exact same thing for free on a real government site (even the pdf fill), they're just charging bookoo bucks for something that no one needs! I even had a few mistakes on my application, and they didn't catch any of them - so much for paying for something to check your application and help you fix anything wrong before you submit it. I would've had to redo another one once I got to a passport center.
Free government version:
https://travel.state.gov/content/travel/en/passports/how-apply/forms.html

I took the bait, hook line and sinker. They appeared very ligament but they are anything but ligament. I paid them initially the $70.00 and ask my wife to mail application and head shot photo as well as the additional cost of $40. She mailed it the next day but forgot (thankfully) to include the additional $40.00. Two weeks later, the packet was retuned without my $70 of course and the letter stated that I needed to pay the additional $40.00 plus provide another front photo that was 2"x2" (which is what I had sent them to begin with). They told me that the one that I sent could not be used due to the size "large size" (I recently requested a refund which of course, was not replied to. They should be placed in JAIL!

The website showed up in my Google search for passport services. I'll admit I was pretty confused about the process of passport renewal anyway and liable to fall into a trap. I did think they were good guys even though their website mentions they are not affiliated with a government agency. I thought the. Org in the web address meant they were just an organization to help people get their passport. They did provide a service by giving me a pdf form to fill in with Social Security Number and other personal information, that I then submitted to them for "approval". I didn't realize after paying $39 to them that I still needed to pay the US Government an additional $140. The service provided by this company was worth about $5 at most.
If they stole my identity it'll cost me a lot more than $39.

Site has small print that it is not a government agency. I am 88 years old and have a tablet computer. As a result I could not read this hidden small print. I gave all of my present passport information on their website. Later when I read their privacy policy, I learned that they, and anyone else they sell my information to, can use my data for any purpose (e.g. Illegitimate). To opt out, they provide a fake email site which doesn't work; you can't trust them anyway even if they accept your opt out. I changed my credit card to a new number and posted a free fraud alert on Equifax.

I filled out all my info on my phone and when I went back to the tab it was all gone and then after looking through the website I saw the "not affiliated with the gov" like I paid almost 60 and this is my first time filing out an application for a passport so of course I was very confused currently on the phone to do a charge back and trying to freeze my ssn pls don't do what many of us did

Make sure you do a credit freeze or something. I contacted the Social Security office and they gave me this number to call 1 *******338. Then they told me you need to make a police report and mail it out to P. O Box ******* Atlanta Georgia *******. I already have bad credit so there isn't much they can do with my social but this should not have happened to begin with. I am very disappointed with myself. Lesson learned. Make sure you double check the information I provided above.

Beware, I did not realize that I was visiting a non-governmental site. These people are dishonest and charge almost $50 for nothing.
They make you believe that you are on a site that will process your passport, all they do is collect information that you give them and put it on a form which they send back to you.
What's really bad is they have all your information including your Social Security number. I have since put a freeze on my credit reporting company. This is a real hassle

I was in a hurry to get an online form on my way to an appt to apply for passport as I misplaced the one I had and I was late. This website came up first when I Google renew us passport! That should never happen, Google! The lock and the. Org fooled me. I immediately called my credit card company and cancelled account and charge was already on there! Please tell me if you had identity theft or if they just scam $49. I am having a cow! I could not find a phone number to call them

I am older and not real great on the computer when I was looking for the Government site to fill out passport paperwork I accidently got on this site. I didn't know until after I paid the $89 that is was the charge for paperwork that is free on the Government website. I couldn't find this place again to request money back so I contacted my bank to stop payment. They contacted the bank saying the are ligament and I owed the fee. This place is actually out of SPAIN not even in the US. Please whatever you do don't give them your money. They say 120 days to refund but they won't refund my money because I notified my bank first. Great excuse to keep money from a senior citizen who is barely able to make ends meat.

DO NOT DO ANY BUSINESS FROM THIS RIP OFF COMPANY!

Scam, don't be fooled by this stupid company. They will make you feel so dumb for ever trusting them. The smack in the face at the end of the submitting and final transaction for them to make the title of the website tab, "THANK YOU FOR TRUSTING US". If it weren't for that sketchy title I would have never looked farther into this SCAM. It's disgusting that things are out there like this and so perfectly hidden in plain sight. It really makes you wonder how Google has them at the top of their search list instead of an actual GOVERNMENT WEBSITE? It's as if google can get away with anything... Now, I've had to go to the three major Credit card Bureaus and put a freeze on all my accounts. I'm currently trying to become a DR. and need to go off to another country for school and this stupid website only made the process DUMBER AND LONGER. This website is set up perfectly to be a super scam. DO NOT TRUST THEM.

Everything this website offers is FREE on the government website (travel.state.gov). usa-passport.org is impersonating government properties, charging a fee for free information and forms, and steals your info. Do not use this or fall for it like I did.