Overview
Partzilla has a rating of 4.4 stars from 2,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Yamaha parts in stock and shipped out same day. Yamaha Parts Nation did not have what I needed in stock. Odd?
I have been restoring old Japanese for many years and Partzilla is my favorite go to place for my parts list. Great price and great selection.
Partszilla always had the parts I need at an affordable price. There shipping is always fast and gets them to me at a reasonable time.
Hi Adam,
Thank you so much for your wonderful review. We try our best to make every experience with Partzilla as smooth and easy as possible. I really appreciate you taking the time to share your honest feedback with us and we hope to see you around the shop again soon!
Part ordered was the correct part. Was shipped in a timely manner. I am happy with my Partzilla experience.
I ordered some parts and got the ones I ordered shipped and received within 3 days without having to pay a fortune for shipping.
It is great when you can order a part from a web site that is so easy to navigate through and receiving your part in timely fashion!
I ordered riding gears helmet, gloves and jacket from them. Arrived a little late but in the end i liked them all. They look supercool and durable.
Hi Greg,
We are glad you took the time to leave a review. We appreciate your feedback and we are really happy to hear your experience with Partzilla was exactly what you were hoping for. We would love to see you order from us again soon and we hope to earn a five-star review!
I bought two (2) pilot jets which could have been mailed in a (usps) envelope for $0.59 cost $10. For just shipping.
Total cost for 2 jets@$42. SMH
We know how frustrating it can be to pay high shipping cost and we sincerely apologize for the inconvenience. Please know that our shipping is based on a flat rate due to what the carriers charge us to ship. Our team is searching daily to find better cost efficient shipping. We thank you for your business and hope that you give us another chance.
They had parts that no one else seemed to have, easy to navigate website, good price, and low shipping cost to Canada
Thank you for sharing your positive experience, Constantin.
Heavy duty well made product great price will last for years. Arrived on time great and easy to mount on four wheeler
Hi Ron,
We really appreciate your amazing review. We stock nearly the parts seen on our site so we can ship your part immediately after you order it. We want you to be back on your bike as fast as possible, we know you deserve only the best, and that’s why you come to Partzilla, for the very best OEM parts in the business. We look forward to your next order.
Website is easy to navigate and parts stock status shown when order placed. Parts are packed well and are shipped quickly.
I have ordered parts for my ATV and motorcycle from Partzilla. Have received them fast and they were the right ones. I have full confidence in them.
Thank you for sharing your nice review, Richard. We hope you continue to use Partzilla in the future.
I needed a gas cap for my 2009 750 honda Aero and George helped me with a genuine Honda gas cap. It fits. It works. A good experience.
Online order placed late afternoon and Partzilla. Was surprised when i received the email that part was
Shipped that day. Will use Partzilla again
Great parts and awesome website to browse when looking for parts. I need to reach back out about sending 1 part back that I didn't need.
Partzilla's customer service is off the chain y'all~ Easy to order, easy to return! Great communication...
We are so glad to have customers like you. We try to make buying OEM parts as easy as possible and we are glad you are happy with your experience with Partzilla. We hope you order from us again.
Excellent Service Great parts thank you very much all right shopping was great and shipping was fast thank you
Good service, good prices and order shipping times
Very helpful if you have questions and call customer service.
Hello David,
Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Partzilla in the future. We look forward to your next order!
Terrible service at Partzilla. Items listed as in-stock were backordered, poor communication, and broken promises. Avoid!
They send me the wrong part and on top of that I have to pay shipping to send it back and a restocking fee.!
We apologize for any inconvenience caused. Typically on a return you may send the package back with any carrier of your choice. We don't charge restocking fees and I've reviewed your order and you didn't pay any restocking fee. If you reach out to customer support we can go ahead and send a label as a one time courtesy. We do again apologize for any inconvenience this may have caused you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's what we love to hear! Thank you.