Overview
Partzilla has a rating of 4.4 stars from 2,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Fantastic Company to deal with! Right on the money! Quick to ship, helpful with any problems or concerns fantastic company to deal with!
For several years I have been buying spare parts for ATVs and motorcycles through this site, I can recommend it as a responsible seller, and most often they have lower prices than all others
Hi Kirill,
Thanks for leaving us a review. We're very lucky to have customers like you. We hope to do business with you again soon.
Ordering parts is great with you all your people are very very helpful for my need for parts for my machine
Everything was shipped and delivered as stated. All of the products were quality and exactly as described. Will be buying again
Its just easier to find what I need. Their mobile experience seems to work better than others
Partzilla is my go-to for my business of maintaining, repairing and restoring vintage Japanese motorcycles.
Hi Tom,
We are working hard everyday to make our customer experience at Partzilla better and better. We are glad to help you and we hope to continue helping you in the future. We look forward to seeing you soon.
Just one thing to improve is shipping, some times takes too long to received! Customer care takes a little bit longer to get response for issues
Thank you for leaving us a positive review, we really appreciate it! We deliver thousands of parts worldwide every month, and we want to make sure our amazing customers get the service they deserve. We will work on getting back to our customers faster and to make your experience here at Partzilla the very best it can be. We hope you order from us again!
I think I have found a new place to buy my parts from. They were very helpful. My parts came quick and everything worked! Thanks guys!
Hello Chris,
We are glad to hear that everything went well with your order. We try to deliver parts in a timely fashion so you can get back riding and doing what you enjoy most. We hope you will order from us again!
Had placed an order that had to be cancelled, no problem just contact via e mail and the reimbursed me. Good customer service very good service.
Hi Danny,
We are very glad to hear that you had a great experience with Partzilla and we are happy you left a review. We hope you order from us again!
Exactly what I ordered and really nice quality love it you can't get any better than genuine parts thanks Partzilla
Thank you for sharing, Roy!
Being able to order all of the OEM parts we need from a very useful website. Returns are painless. Wish for more aftermarket accessories.
Hi David,
We are glad to hear that your experience with us was easy and fast. This is the level of service our customers can expect from us. We have most of our parts in stock all the time and are ready for every order. No matter how old the vehicle is or how small the part. Partzilla is easy, fast and efficient and we look forward to your next order.
Purchased 1 small end cap on July 22nd today is August 5th still not here, and I paid for shipping, never again. Rocky Mountana is much better.
Hi Eric,
We are sorry to hear about your disappointing experience. As you know all parts are delayed several days during this challenging time and our hard-working team really appreciates your patience. We sent you a direct message so we can look into the status of your order.
BY FAR MY BEST EXPRIENCE WITH ORDERING PARTS AND CUSTOMER SERVICE, UNLIKE OTHER PROVIDERS OF CANAM PARTS OFFERING FREE SHIPPING, PARTZILLA TRULEY KEEP THERE WORD
I am pleased to hear we met your expectations and you received your CanAm parts. Thank you for sharing your great review.
Ordered ten bolts (yes, just ten) for my bike as they were not available locally. Website states all pasrts in stock and shipped within 48 hrs. International delivery typically ten days. Great, definitely have them in time. No problem. Order.
Time is ticking on, other orders placed around the same time arrive from the USA - rear shock, master cyclinder, etc Still no bolts. (I'm doing a suspension swap on my bike prior to a three week ride).
Check out the tracking and the parts still havent been shipped. Parts are finally shipped 9 days after the order. Given ten days delivery they'll still get here on time.
Its now two days before I leave and the tracking shows the parts have only just left the US. Contact partzilla and they provide no reason for the delay in shipping just that USPS service can take up to 4 weeks. First time this has ever been mentioned. I ordered based on an expectated arrival date (calculated based on the information provided on their website) of approximately 12-14 days. Partzilla are now stating in reality this could be as much as 37 days?!
Why is it that Partzilla think it is appropriate to mislead paying customers and then provide a horribly lazy service? It seems i am not unique in this experince. Regrettably I should have checked out some reviews before ordering. Properly burnt by this. Bunch of jaokers and charalatans.
Do not order from these guys unless you like crappy service and poor customer service. Doesnt seem like there is any avenue of recourse. Massively disappointing
As usual you had whatbi was looking for and everything arrived on time and all I art's were correct for my 4 wheeler.
Good service in a timely manner, never had a problem have used them many times. I would recommend them to anyone.
Hi Tom,
We are very glad to hear that you had great experiences with us. Our goal is to get you up and running whether you need genuine parts, an aftermarket upgrade, or a component diagram to help you take it apart and put it back together. We try to balance great prices with great selection and fast shipping. We look forward to doing more business with you in the future!
Great customer service. The follow up communication on special order parts is also outstanding. They also of course have great pricing.
Hi Nick,
We are glad you took the time to leave a review. We appreciate your feedback and we are really happy to hear your experience with Partzilla was exactly what you were hoping for. We hope to see you order from us again soon!
Shipping was fast and the part was correct. Email updates were awesome, couldn't ask for more. I always use Partzilla for OEM parts.
- Visit Website
- Albany, GA
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Motorcycle Parts Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Matthew,
We are so glad that you are happy with your service at Partzilla. We can't wait for you to order from us again!