Partzilla has a rating of 4.4 stars from 2,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Partzilla has an excellent inventory of OE parts as well as some very good aftermarket products.
They handled my backorder flawlessly.UPS lost one order and they reshipped in a flash. I will definitely use them again.
I purchace all of the original replacement parys for the Goldwing from Partzilla. They have great prices and fast shipping.
Hi Jim,
Thanks for your review. We are dedicated to serving our customers with the lowest possible price on the highest quality parts. Partzilla.com offers OEM parts at prices up to 80% below retail so you can get what you need plus a little extra. Why pay full retail price for parts when you can shop the alternative to retail prices Partzilla.com. We look forward to your next order!
Check Partzilla out first when it comes to anything you might need for your ATV'S or vehicle's you won't regret it. Awesome company
We are so glad to have customers like you. With such amazing prices and a great selection of OEM parts, Partzilla is hard to beat. Thanks for leaving a review, we hope you order from us again!
Nice to have an appropriate diagram to illustrate the parts needed & be able to order them in an efficient manner.
It keeps saying to add up ti $150 in order to receive free shipping, then when finishing up they still ask for $40 for shipping.
Liars and leading on
We are so sorry that your experience was so frustrating. Unfortunately, some parts are not available for free shipping due to issues like weight, this is stated in the details on the parts as well as at checkout.
Very fast service. Arrived as described. Will buy from again.
I ordered an instrument cluster for a SeaDoo Jet ski and they sent me a Honda Part. I don't even know what the part is (see pic attached).
Hi Dave,
It seems there was a miscommunication during the order process. We are sorry you were sent the wrong part. We sent you a direct message so we can coordinate a replacement/return.
Great company, enabling me to keep my scooter running and looking great! Prompt shipping and accurate filling of orders. Thank you for all you do!
Hi Cleveland,
Thanks for leaving a review, we really appreciate it. Our care for our customers makes Partzilla the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great and we look forward to seeing you order from us again soon.
I have a small repair shop and need to turn and burn customers toys and with Partzilla they make it possible with very quick shipping.
Hi Justin,
Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to what you love! We look forward to your next order.
Easy to order from and item arrived quickly. I have no complaints and will order from them again. I have saved their name for future needs.
Easy to navigate website. Pictures and part numbers to verify correct parts. Correct parts shipped. Good company.
We have several atvs on our farm that we move cattle with etc. I often buy my parts from partzillia because they have good prices and services.
We are so glad to have customers like you. We try to make buying OEM parts as easy as possible and we are glad you are happy with your experience with Partzilla. We hope you order from us again.
Fantastic customer service on the phone. Thank you for providing factory parts fiche at our fingertips too.
Parts were OEM and delivered quickly. The video on Partzilla's website was helpful.
Called my order in. The girl on the phone was very knowledgeable. My part arrived sooner than expected. It was exactly what I ordered.
What I like about partzilla is the service, fast service fast shipping with email notifications for everything and products line
From all the parts I have purchased. There has always been fast service and the correct parts at great prices.
Hi Kevin,
We appreciate the positive review. We know that our loyal customers deserve only the very best service and parts so we try our very best to make ordering from Partzilla easy and fast. We hope you order from us again!
Partzilla has the parts and supplies to keep my atvs going. Order arrive complete and faster than expected. The website ordering system works.
Hi Arthur,
Our number one priority is to deliver our parts to your door as quickly as possible. It's so nice to hear that you are satisfied with your shopping experience, we hope you order again soon!
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
Hi Dan,
We are very happy to hear that we resolved the UPS issue and that you had a fantastic experience with us. We hope we will become your go-to online OEM parts dealer. We look forward to seeing you again soon.