Overview
Partzilla has a rating of 4.4 stars from 2,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
I have ordered from partzilla for many different parts and I have never had a problem. Fast shipping and communication.
I did a chat with them. The person I chatted with was very patient and explained everything I asked about. The part I ordered was exactly correct.
Good service and good telephone people. I very rarely have a problem, but when I do, the phone people take care of it quickly'
Have ordered twice, and both times received my parts in a timely manner and what I ordered. I personally cannot ask for anything more.
Hi Andy,
Our number one priority is to deliver our parts to your door as quickly as possible. It's so nice to hear that you are satisfied with your shopping experience. We hope you order again soon!
This company selled a used part like a new one. I can't even imagined they could do it! Noone should trust in this company!
Hi Morvan,
We would never sell a part that wasn't up to our high standards of quality and clearly, a used part is unacceptable. Our goal is to get you up and running whether you need genuine parts, an aftermarket upgrade, or a component diagram to help you take it apart and put it back together. I have contacted you privately and I promise we will look into this.
Ordered the incorrect parts and had no issues returning them. Now ordering more parts.
Paid $10 for shipping for a single washer and over a week later still not in my state haven't had a shipping update in 3 days
We certainly do apologize for any carrier delays at this time. Please be advised with standard shipping packages can take up to 10 business days to be delivered by the carrier. We ask that you allow a few extra business days for the package to arrive. If you have any further questions, please do not hesitate to reach out to our customer service team.
I've placed several orders over the past year. Parts are shipped quickly. Best place for OEM Parts for sure!
Everything I needed and more - very efficient website and received products on time.
We looked the part online and ordered it.It was the correct part and was at a great price. I will certainly shop Partzilla again.
My stuff got to me whit in to days but said it would take 5day s so I'm happy with them and the part I got looked great and worked great thanks
Hello Shane,
Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to what you love! We look forward to your next order.
It was a good experience working with Partzilla. I will continue to shop through them for the rest of my bike restoration build
Purchase a seal didn't think it would work but it did. Awesome.
They delivered ahead of schedule and a better price than most. Way better than my debacle with Bike Bandit.
Hi Stephen,
Thanks for the five-star review! We are sorry to hear that you didn't have a great experience with Bike Bandit but we are glad everything worked out with us. We look forward to your next order!
Each time when I make order I fully satisfied. Fast shipping and adequate prices. And my Yamaha alive again!
Hi Oleksandr,
Thanks for your kind review. One of our mottos is “Crash it. Fix it. Repeat.” We feel that life's too short to throttle down. Road, dirt, mud, snow, sand, water, keep on riding! Ride it like it was meant to be ridden and when gravity inevitably happens, call up Partzilla.com to help you bring your vehicle back to life. We are here for you no matter what, we look forward to your next order!
Always find the part, and the purchases are without problems, once request return an item, without problem as well
We are happy to hear we were able to help with your return and continue to find the parts you are looking for on our site. Thank you for the 5 star review.
The website is easy to navigate, there is a great selection of parts, the customer service is fantastic, and the prices are reasonable.
I bough an oil filler cap that I couldn't find anywhere else online. It was the perfect match, was shipped super quick
Site had what I needed and was easy to navigate. Check out process was very simple and delivery was as detailed.
Ordered parts. Talked to customer service rep and got everything I needed. Both reps I talked to definitely knew what they talking about..
We take great pride in our customer support team and we’re glad to see that you appreciate them as well. We can’t for you to order from us again!
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- Albany, GA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cory,
If there’s a part you need, you got it. Here at Partzilla, we have every part imaginable, from Sea-Doo to Kawasaki to Suzuki and Pol. Our amazing selection and customer service are what brings people back. Thanks for your nice review, we are glad that you are happy with the service you received at Partzilla. We look forward to your next order!