Partzilla has a rating of 4.4 stars from 2,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
I really enjoy buying from partzilla prices are great and website is easy to use. I use them anytime I need atv parts
Very nice store. Fast delivery and good prices. Quickly answered and gave information to the online manager. Many thanks to all the staff.
Hello Olar,
We take great pride in our customer support team and we’re glad to see that you appreciate them as well. We always try to give our customers the best experience possible. We can’t wait for you to order from us again!
Im not star struck or anything. Could be better, Could be worse. I got the part i needed, though it could be cheaper
Very well organized, easy to find what I'm looking for and received package on time for what I paid for!
It seems to be taking a long time to fill my order. Standard part, not backorder, etc. Still have not received delivery.
We do apologize for any carrier delays. However, we show the order was placed and shipped on 02/08/2024. The package was delivered within 2 business days. If there is anything further we can assist you with, please do not hesitate to reach out to our customer service team via phone.
The staff works hard to make the parts process simple and easy. They continue to amaze me on the items in stock to ship out today.
Hi Walt,
Thank you for your great review! We try to keep as many parts as we can stocked and ready to be shipped when the parts are ordered to get them to our customer's quickly and get them back in the water. We appreciate your business and look forward to working with you in the future!
Bearing failed after 30 minutes of running and the crank was turned micrometer checked and bearing matched
Please reach out to one of our parts technicians to see if this part qualifies for a warranty replacement.
Great list of products. Fast and easy to find the right parts. Great vehicle diagrams. Fast shipping
We have ordered many times from this company. They always ship promptly and answer any questions we have.
Hi Bob,
Thanks for the amazing review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”. The team will be thrilled to hear your feedback!
Hello there. Very easy and quick to buy from Partzilla. No questions asked, everything is very simple, easy and convenient. Recommend! Nick
Hi Nikolai,
Thanks for the positive review. We know that our loyal customers deserve only the very best service and parts so we try our very best. We look forward to seeing you order from us again soon.
They have Good price, had the parts I needed in stock. It's nice that they show a breakdown of all the parts.
Hello Art,
We are glad you took the time to leave a review. We appreciate your feedback and we are really happy to hear your experience with Partzilla was exactly what you were hoping for. With an amazing selection of parts, fast shipping and the best value around make us hard to beat. We hope to see you order from us again soon!
You get good quality and correct parts very quickly. They have a good selection for almost any toy that you might have
We really appreciate your amazing review. We stock nearly the parts seen on our site so we can ship your part immediately after you order it. We want you to be back on your bike as fast as possible, we know you deserve only the best, and that’s why you come to Partzilla, for the very best OEM parts in the business. We look forward to your next order.
Great parts, shipping and service. Have been with them awhile now with very few issues! Always helpful and courteous in customer service.
Hi Gary,
Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!
Was able to find what I needed, ordered it, and it was quickly delivered and arrived intact exactly as described.
I needed the doors in a hurry, you had them in stock, shipped that day and I received them in 2 days. Thank you!
Donnie
I have always been pleased with the accuracy and the timely manner of my dealings with partzilla and will continue to place orders with them!
Hi Joseph,
Thank you for leaving us a positive review, we really appreciate it! We deliver thousands of parts worldwide every month, and we want to make sure our amazing customers get the service they deserve. Happy Holidays from everyone here at Partzilla! We are here for all your OEM parts needs.
Fast shipping even under very bad weather I think it was call mike myself I think it was great will be buying parts from again
Hello Randy,
We are very proud of our fast shipping speeds and we are glad to see that it doesn't go unnoticed. We are glad to have customers like you. We hope you order from us again!
I feel the free freight threshold is too high as well as the overall shipping charges. Otherwise the service is fine.
Best place to find parts in my opinion, best prices and the most direct way to get the parts you need
Great luck with the personal and all my orders! Great prices and quick delivery! Always the right parts! I recommend partzilla!
Hi Steve,
Thanks for leaving a review. We try to make buying OEM parts as easy as possible and we are glad you are happy with your experience with Boats.net. We hope you order from us again soon.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Partzilla the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great and we look forward to seeing you order from us again soon.