Partzilla has a rating of 4.4 stars from 2,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Great place to order from. Parts in stock and delivered when expected. Great quality and reliability! More orders in the future.
Hi KJ,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
As long as the website says the parts are in stock- the shipping is really fast. Best place to get OEM replacement parts!
I received the right parts just in time to put my Nighthawk back on the road. I could not be happier!
Buying parts for my moto from this store. Parts are of high quality, recommend, prices are affordable
Hi Cory,
Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Partzilla in the future. We look forward to your next order!
This company is awesome to navigate the website friendly coustmer service. All-around great company to deal with..
Hi Alan,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
Part got here here on time and was the right part, Thanks for the fix!
Partzilla is very fast and reliable! Always have everything i need and the web site is very easy to navigate
Hi Alex
Here at Partzilla, we care about our loyal customers. We make sure to deliver 100% authentic OEM parts as fast and as efficiently as we possibly can. We deliver thousands of parts a month and we try our very best to ensure 100% customer satisfaction. Happy Holidays! We hope to see you shopping with us again soon.
Why should it take over a week to receive an order from Georgia to Lexington Kentucky there is no reason I can think of except bad way to ship.
I tried after market gaskets and couldn't get a good seal. The oem was a lot better. Partzilla was fast to ship and reasonable priced.
They have an easy to navigate site, Good prices and good shipping. I can't say that I have any complaints.
Hi Jeremy,
We appreciate the positive review. We know that our loyal customers deserve only the very best service and parts so we try our very best to make ordering from Partzilla easy and fast. We hope you order from us again!
The parts come quickly. The price is right. The site is easy to use. The part #'s are correct and the parts perform as advertised every single time.
Hi Joe,
If there's an OEM part that you need for your motorcycle or ATV, we've got it. From Yamaha to Honda we have it all and if you can find a better price we will match it down to the dollar. We hope to see you again soon!
Parts good no problems right parts@ right time all good. Good place to find oem parts. Thanks a lot do more business later
Thank you for the positive review, Marshall. We look forward to your continued support.
This is my 5th. Gold Wing and being 43 years old it's a little tough to get parts. Thank goodness you guy's are still putting it out there.
Had exactly what I need with a quick delivery - thank you
Easy to order online. Parts were delivered in the time stated when ordered.
I use to buy Partzilla, great customer service, best prices ever. Fast shipping. Great service, I fully recommend it.
Hi Martin,
We are very happy to hear that you are satisfied with your service at Partzilla and we wish you a great new year! We hope you order from us again soon.
I ordered the correct part and was shipped the wrong part with no compensation for the mistake and it would take to long to receive the correct part.
We're sorry there was an issue with the item you received. The order was returned and refunded in full. We apologize for any inconvenience.
Have ordered from this site often and always have a good experience. Great prices, great parts and fast shipping
Hi Nathan,
We are glad you took the time to leave a review. We appreciate your feedback and we are really happy to hear your experience with Partzilla was exactly what you were hoping for. With an amazing selection of parts, fast shipping and the best value around make us hard to beat. We hope to see you order from us again soon!
Great parts! Great Price! Quick Shipping! Parts diagram and in stock parts is a plus! Great Job Partzilla!
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
Hi Steven,
Thanks for the wonderful review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback!