Partzilla has a rating of 4.4 stars from 2,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Once I ordered the part they jumped right on the pulling and delivery service and I received the part very quickly.
I have been very pleased with Partzilla with all orders. Site is very easy to use and parts are reasonably priced. Highly recommend.
Partzilla.com always ships super fast and has some hard to find OEM parts for my vintage motorcycles. Partzilla is my "go-to" parts supplier
Hi Kent,
Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to what you love! We look forward to your next order.
Not only is Partzilla's customer service fantastic... I always get what I need at a reasonable price and shipping has always been prompt!
Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Partzilla in the future. We look forward to your next order!
Perfect part fit and delivered as scheduled, all new OEM parts. Have several hundred miles on them already and no problems at all
We are so glad that you are happy with your service at Partzilla. Partzilla is made for everybody, for restorers, for dealers and for everybody in between! We hope you order from us again and we are glad to have your back.
Had a kawasaki mule that had an engine fire. Was able to get all the the parts for repair. Website make everything easy.
Thanks for the wonderful review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback!
Price was right and shipping was fast on all my random dirt bike parts. Will shop here again and have shared with buddys
We can't thank you enough for your recommendation and for taking the time to share your experience with us. We'll be looking forward to see you order again!
Partzilla has the lowest prices on oem Honda parts that I can find online. I only wish that they offered more shipping options.
Hi Mike,
Thanks for your review. We are dedicated to serving our customers with the lowest possible price on the highest quality parts. Partzilla.com offers OEM parts at prices up to 80% below retail so you can get what you need plus a little extra. Why pay full retail price for parts when you can shop the alternative to retail prices Partzilla.com. We look forward to your next order!
The available resource material for identifying correct part numbers to facilitate online ordering
Is 'World-Class'
Had some problems getting the correct part for my SxS. Staff did a great c job getting new parts ordered and incorrect parts returned
Easy to order and quick delivery but I am amused at the one dollar charge upfront, I guess it's because it's an international payment says the bank
It was great I got the wrong part but you all gave all my money back that shows Yall are a great parts store thanks
A very knowledgeable person answered the phone and my questions, then helped me find the parts needed. Shipment was quick and accurate
Partzilla is the best place to find parts for my SeaDoo Jet Ski. They not only have the parts I needed, but they have a schematics to show me what parts I needed.
Always great to hear, thank you. We look forward to serving you again in the future.
Found items I'd have to drive a long distance to get from a dealer. Great selection and shipped fast.
Was just an order of 4 quarts of synthetic Yamalube, but products were as advertised and delivered quickly.
Thank you for sharing your 5 star review, Philip.
Leased with service Web site works well Better than a lot out there Can build an order over a few days without losing cart
I has bought many part of many brands and all came fast, in nice conditions and the prices are the best.
Thanks partzilla
Hi Juan,
Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
Hi David,
We are so happy to hear that you loved your experience with partzilla. We are glad to have your back for any of your OEM part needs. We hope you order from us again soon!