Overview
Partzilla has a rating of 4.4 stars from 2,037 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Inventory and parts are good. Don't waste your money on expedited shipping. It won't get to you any sooner than later than promised.
All the parts I needed were available and shipper in a very timely manner. Great prices as well. I will definitely order again.
Hi Brian,
Thank you for your business and feedback! We are glad we could get you the parts you needed for your vehicle so you can get back on the road and to doing what you love. We hope you will order from us again soon!
After waiting a month for a part that they knew they never had I find out that the part is available in September not only that I speak to a representative or representative To try to resolve the problem They said all of a sudden they had it in stock Just to receive a part that's totally wrong I own a 2018 Yamaha wave runner brother GP 1800 they sent me send me some kind of handle handle later to find out 2 find out to a snowmobile I get in contact with pardzilla for my 50th time I'm to speak to representative which was very rude I explained to him my problem that they had sent me the wrong part part I tell him I would like to speak to a supervisor saying that he was no help after after waiting for 2 hours he hangs up the phone on me Not only does the customer service suck but so does partzella for treating their customer's like that
Hello, we're sorry to hear you've had such a frustrating experience with Partzilla. We will be sure to share this internally with our team.
I have ordered so many parts for my Yamaha v 1100 classic cruiser 2007.every part I ordered was dead on thank you guys
Perfect fit and function. Amazing one can still source OEM parts for a 2013 Ninja. Thank you Partzilla!
Fastest shipping ever and also they have the best prices I could find anywhere, plus free shipping over $150 order.
Thank you.
Hi Dalton,
Thanks for leaving a review. We try to make buying OEM parts as easy as possible and we are glad you are happy with your experience with Boats.net. We are always making it easier to order from Boats.net and easier to find your part. We are glad you appreciated our team’s hard work. We hope you order from us again!
Partzilla falsely advertised free shipping, the tried to charge exorbitant shipping fees costing me valuable time. I now buy from Rock Mountain.
Hi Richard,
We try to be as transparent and as clear as possible to our customers. We advertise free shipping on orders over $150 in the contiguous U.S. If anything wasn't clear enough or not properly explained we are sorry. We hope you give us another chance.
Very easy to order online, site is organized well. Great customer service also. Very fast shipping and orders have always arrived correct.
Hi Randy,
Thanks for leaving a review. We want it to be as easy as 1-2-3 to order from Partzilla and we are always improving our site so our customers can have the best experience. We are glad to hear the parts were perfect and we hope you order from us again soon.
We have ordered several parts from Partzilla, always a pleasure to work with. Very fast shipping. Very friendly people over the phone.
Hello John,
We take great pride in our customer support team and we’re glad to see that you appreciate them as well. We always try to give our customers the best experience possible. We can’t wait for you to order from us again!
Partzilla is helpful where they can be. Most parts ship quickly. Prices are fair. Will continue to do business with Partzilla.
Our number one priority is to deliver our parts to your door as quickly as possible. Thanks for leaving a positive review, we would love to know what we can do to earn a 5-star review. We hope you order from us again! Happy Holidays!
13 yo son lost rear brake adjuster when he replaced the rear wheel. Found the oem part with ease and shipped that day. I'll be back for sure
Waited eleven months for a part got it finally on 8/05/2022, open box and it is bare metal. I wonder how much it would cost to have it painted?
Thank you for your review, we're sorry to hear that you were disappointed with the quality of your purchase. Our parts are direct from the OEMs and are not painted in house. We apologize if this caused any inconvenience and would be happy to process a return for you. We appreciate your patience and want to make this right.
I always get what I buy, that helps to keep my bikes in great shape!
To find good parts and prompt service when fixing a 17 year old atv is important. Always have good prices.
Hi Wyatte,
We know that quick and easy purchases are what customers look at first when they order from Partzilla. That’s why we are always working on making it easier and more convenient to order from us. We are glad you had a great experience with us and we look forward to your next order!
Never had any issues with shipping or prices from Partzilla. It's my go to for OEM parts at reasonable prices.
Thanks so much, Andrew!
It would seem "just lug nuts" but the shipping was super prompt and it arrived sooner than expect. Thx Partzilla!
We are glad you received the lug nuts you needed. Thank you for taking the time to share this review.
Best price I could find for the plug I need. Saved me probably about $10 compared to next cheapest place!
My purchase was sold at a good price, prompt shipping and good packaging. I would recommend this company to everyone.
Hi Frank,
We have not only the best prices for authentic quality OEM parts online. We offer free speedy shipping and have an amazing selection of OEM parts. We are a one-stop shop when it comes to bike and ATV parts and accessories. We love our customers and we really appreciate this review, we look forward to your next order.
So far a good experience, will use again in the future! Site was easy to use, parts were stocked well!
Thank you for your 5 star review! We look forward to your next order with us, Pamela!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so glad to have customers like you. With such amazing prices and a great selection of OEM parts, Partzilla is hard to beat. Thanks for leaving a review, we hope you order from us again!