business logo of Partzilla

Partzilla

Overview

Partzilla has a rating of 4.4 stars from 2,037 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.

service
281
value
178
shipping
186
quality
150
This company responds to reviews on average within 2 days
+102
How would you rate Partzilla?
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Alabama
1 review
0 helpful votes
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Fast delivery
June 12, 2024

I ordered on a Wednesday and it arrived Friday. Couldn't believe it. Got the 4 wheeler up and running Saturday. Great service!

Date of experience: June 12, 2024
Minnesota
1 review
0 helpful votes
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Honda CBR parts
June 15, 2024

All the parts showed up in a quick time frame. I enjoy being able to order small bits and bobs that need replacement.

Date of experience: June 15, 2024
Massachusetts
1 review
0 helpful votes
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Item not shipped for 10 days
May 8, 2024

I ordered a 20$ seal on 4/30/24 and it has not even been shipped yet, first and last time I order from you folks

Date of experience: May 8, 2024
Brittany B. Partzilla Rep
over a year old

We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund. We hope to hear from you soon.

Tennessee
1 review
0 helpful votes
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A
April 2, 2024

Customer service was good, the parts were correct, and shipping was timely. Exactly what I look for in a company.

Date of experience: April 2, 2024
Virginia
1 review
0 helpful votes
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1st time customer
April 9, 2024

Website easy to navigate
Ordering process is great
Customer service is excellent…I had some questions about my order and lady on phone was so helpful
I will be ordering from PARTZILLA again

Date of experience: April 9, 2024
Washington
1 review
0 helpful votes
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Quick service
July 30, 2024

Order arrived quickly, much sooner than I thought it would….in time for my son's birthday.

Date of experience: July 30, 2024
Massachusetts
1 review
0 helpful votes
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Quick Service
July 30, 2024

Prompt service regarding missing invoice. Quick shipping, and easy returns.

Date of experience: July 30, 2024
Michigan
1 review
0 helpful votes
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Exactly as described
March 22, 2024
Updated review

OEM part fit and didn't have any problems, paid for cheaper shipping and it still shipped very quickly. Thumbs up from me.

Date of experience: March 22, 2024

Yamaha Blinker
March 7, 2024
Previous review

Good, at first I didnt have much trust in this website or anyone selling OEM parts, but I got the blinker in the mail and it literally just plugged right into my bike. No problems with shipping either, part showed up and just worked. 5 Stars all around from me.

Date of experience: March 7, 2024
New York
1 review
0 helpful votes
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Parts purchase
May 5, 2024

Had the parts needed, at a reasonable price. Parts shipped and received in timely manner. Thank you.

Date of experience: May 5, 2024
North Carolina
2 reviews
0 helpful votes
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Awesome service
June 5, 2024

I have purchased from Partzilla before and have always been consistent in their service quality. Always there to assist in whatever you need.

Thanks

Date of experience: June 5, 2024
Massachusetts
1 review
0 helpful votes
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Item was new- not a 'rental', well packed, in pristine condition and very competitively priced; our experience was absolutely perfect.

Date of experience: March 26, 2024
Connecticut
1 review
0 helpful votes
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Avoid like the plague
June 29, 2022

Do not do business with partsZila boats.net firedog do the biggest lying piece of $#*! vendors in The Empire marketplace. They tell you the parts are in stock they tell you they ship within 2 to 3 days weeks go by they don't answer the telephone they don't respond to emails you call and you're number 70 or 80 and they tell you oh it will be a half an hour wait time you wait there for hours on the phone nothing happens nobody picks up nobody returned your phone call and then finally finally through email they will return to you weeks later and they'll tell you the parts shipped they give you a tracking number that's generated but the shipper like UPS or FedEx has never received the part never received a package therefore this company is filled with a bunch of $#*!ing liars and what they don't understand is the customer is who put them in business and if people stop buying we can bankrupt them and collectively that's what should be done because they're rotten pieces of $#*!The lying pieces of $#*! and all they do is waste customers time they advertise the lowest prices on items that are supposedly in stock and the fact of the matter is this is the perfect example why you don't do business with the lowest price because they're a bunch of $#*!ing liars.

Date of experience: June 29, 2022
Washington
1 review
0 helpful votes
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I paid for two days shipping and on the second day I got a email saying it would be shipped three days later

Date of experience: May 14, 2024
Brittany B. Partzilla Rep
over a year old

Thank you for your feedback. We apologize for the carrier delay. A refund of $12.95 has been issue for the shipping. Please allow 3-5 business days for this to credit back to the original payment method. If we can be of further assistance please reach out to our customer service team.

Florida
1 review
0 helpful votes
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Best price! Fast shipping!
March 11, 2024

Partzilla is my "go to" for all powersports parts. They always have what I need at the best price, so no need to look anywhere else.

Date of experience: March 11, 2024
Hawaii
1 review
0 helpful votes
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Awesome!
April 16, 2024

Purchased a new seat, shipping was fast and affordable! Now my ride looks better and is more comfortable.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Awesome!
March 21, 2024

Every time I call or go online, they always are very helpful. They usually have exactly what I'm looking for.

Date of experience: March 21, 2024
Indiana
1 review
0 helpful votes
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Great technical help
March 11, 2024

I had to call and get the correct name for my carb parts.Quick identification and parts were sent right away.

Date of experience: March 11, 2024
Illinois
1 review
0 helpful votes
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I searched all over for a service manual for a 2023 XMax 300 and to my surprise Partzilla had it in stock, and cheaper than one I saw on a UK website. It was delivered quickly and undamaged.

Date of experience: January 19, 2024
New York
3 reviews
0 helpful votes
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It's easy
February 16, 2024

I can always find what I'm looking for at Partzilla and the prices are fair. In fact, I just placed another order today.

Date of experience: February 16, 2024
Virginia
1 review
0 helpful votes
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Shipping
March 19, 2024

Most of my orders I pay extra to get them in a day or two but recently they are being sent via postal service which takes twice as long to get to me.

Date of experience: March 19, 2024
Brittany B. Partzilla Rep
over a year old

We do apologize for any carrier delays at this time. However, we show your order was paid and shipped as standard which can take up to 7 business days to be delivered.