Overview
Partzilla has a rating of 4.4 stars from 2,046 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Need to update can-am parts diagrams.
A lot of parts say unavailable. Doesn't give you a superseded number. I have to google the old part to find the superseded number.
I think the US Postal service has lost my order. This was shipped using UPS "Mail Innovations" where UPS handles it part of the way, and then it is turned over to the USPS for the final delivery. My order shows stuck in Morrow GA--- so the USPS has never acknowledged receipt of the package from UPS. I have sent two emails to Partszilla, no response yet.
I was able to find everything I needed quickly and easily on the website. Prices were fair and shipping was prompt.
I recently installed an OEM part on my 2013 Honda Goldwing F6B, and I couldn't be happier with the results. Here are the highlights of my experience:
Perfect Fitment: The part seamlessly integrated with my bike. It was a straightforward installation, and I appreciated not having to make any modifications.
Quality Craftsmanship: The build quality exceeded my expectations. The materials used felt robust, and the finish was impeccable. It's clear that OEM parts are designed to last.
Enhanced Performance: After installing the part, I noticed improved handling and responsiveness. Whether cruising on the highway or navigating twisty roads, my Goldwing felt more agile.
Peace of Mind: Knowing that I have an authentic OEM part gives me confidence in my bike's reliability. I trust that it will withstand the rigors of long rides.
Worth the Investment: While OEM parts can be pricier, the quality justifies the cost. I'd rather invest in something that enhances safety and performance.
In summary, the OEM part exceeded my expectations, and I highly recommend it to fellow Goldwing riders. Kudos to the manufacturer for delivering excellence!
Can find most of the parts I'm looking for most of the time. Prices are a little high on some items but if you need it you need it. Shipping is fairly quick.
In the past it has taken a considerable amount of days before the orders shipped. You apparently are now turning orders around in 1 day and I receive them in 2 to 3 days.
Great selection of parts; needed to contact customer service to verify proper application, and they were very helpful. Good pricing and quick delivery.
We are so glad to have customers like you. We try to make buying OEM parts as easy as possible and we are glad you are happy with your experience with Partzilla. We hope you order from us again.
I orderd 6 bolts for my 06 honda shadow said parts are in stock everytime i try and check my shipping status it says preparing order. Orderd these parts on 05-09-20 said they would ship the 14th it is now the 23rd and still hasnt shipped at this rate i wont ever get these bolts called customer service and got the big speil about covid-19 and that my parts would be shipped in a couple more days getting tired of waiting...
Hi Zachary,
We understand how frustrating it is to wait so long for your parts. We sent you a direct message so we can look into the status of your order and we hope to hear back soon. Our team is doing everything they can to get you back on your Honda Shadow and to doing what you love.
Searched their site for a CVT belt for a Honda Helix. The belt was HALF the size of the belt needed. Turned out the part that popped up was falsely listed, yet I'M being cheated out of the $9.95 shipping cost even though THEY were the ones who screwed up and and had the belt mislisted!
I am sorry you did not receive the right part. Please contact our support team so we can resolve this issue immediately.
Dont look anywhere else for your off road parts. This is the place to get it all and great shipping. I have ordered wverting from nuts/bolts to hard to find engine parts
Hi Daniel,
We are a one-stop shop for all your OEM parts needs. We sell OEM parts for Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson, and even Tohatsu motors. We hold ourselves to high-quality standards and are proud to be a top-ranked BRP Platinum, Kawasaki Ichiban, and Yamaha 5-Star OEM dealer. We are glad you had a great experience with Partzilla and we hope to see you again soon.
A good price on Yamaha parts and fast shipping. Will buy from here again. A good place to buy your Yamaha parts.
Prices were better than any others, good website to navigate, easy purchase and lightning shipping. I would definitely use them again. Thank you, James Kerr
Great service very prompt with orders and easy to look up what i am looking for i would recommend this site to anyone to give them a try also prices are very compatible with other sites
Hi Timothy,
Nearly all of the parts you see listed on Partzilla.com are in stock and ship directly from one of our East or West Coast distribution centers. That means there's no middleman to slow things down and more than 90% of the country is eligible to receive 1-2 day shipping on their parts order. We are glad your experience with us was everything you were hoping for and we look forward to your next order!
HOWDY! EASY TO NAVIGATE THERE SITE TO LOCATE THE GOODS YOUR HUNTING FOR. LIKE THERE PITCH SAYS IF THE MANUFACTURER STILL MAKES IT WE STOCK IT! UNBELIEVABLE SUPPLY OF OEM AND AFTER MARKET REPLACEMENT PARTS ALONG WITH THERE INCREDIBLE LOCATING AND LOGISTICS DEPARTMENTS TO GET IT THERE FAST! THESE GUYS ARE SECOND TO NONE PERIOD! LIKE THE TITLE STATES!
NO QUESTION FOLKS! NH.
HI Norbert,
Thank you so much for your wonderful review. We try our best to make every experience with Partzilla as smooth and easy as possible. I really appreciate you taking the time to share your honest feedback with us and we hope to see you around the shop again soon!
Very happy and staff is amazing
Genuine original parts.
Easy epic to navigate aways used them for my go to factory parts online retailer
I ordered some can am parts and Kawasaki parts as I have done before but this time they send me an email and say they can't do the can am parts and automatically send a refund saying they don't ship to Aus with new can am contract. Then 2 weeks later while waiting for the remaining order I get an email from a sales rep Evan. S asking for an additional $300 US just to ship my remaining Kawasaki order. The shipping was automatically generated at checkout and it was already over priced and they wanted an additional 300 US which is 423 AUD, 2 weeks after I ordered. Told them they can bash the parts over their heads because that is ridiculous. I didn't get a reply just a notice from PayPal saying my order had been refunded. What a waste of my time and effort searching for these parts. My original order including the can am parts was 700 US and that was including shipping. What a joke. Would not recommend to anyone. ODN needs to review their international shipping. This isn't the first time they've tried this shipping trick looking at other reviews.
Hello Ashley,
I am happy to hear the refund for your order was successful and I am sorry things didn't work out. Unfortunately, we are limited by the terms of our contract with Can-Am and we brought this information to your attention at the earliest opportunity. I hope you have been able to find an alternate source for the part(s) you were looking for. International orders, especially oversized orders shipped to Australia, can incur significant charges from the shipping company (in addition to taxes and duties), which we fully disclose to our customers before shipping the item(s).
This company has a great website and also a lot of inventory with great pictures available.
However once you make a purchase and items are not all available that is when they need to coach the staff.
Made a purchase and they missed picked an item. I contacted them to mention the item was missing. I also noted that there were extra parts needed so I mentioned to please add the exact number of items I needed.
I received a package from them fairly quickly and thought they redeemed themselves. It was only wishful thinking. When I opened that package again items were missing. I contacted them a third time to mention that the items were missing.
They then blamed me and stated I did not order the correct quantity. In fact on the second contact they are the ones that put the order in. When I brought that to their attention I did not receive a timely response.
The company should probably have a look into the online ordering department and see if there are areas for improvement.
Other than that a good company but needs top pay attention to the details.
Hi David,
We really appreciate you taking the time to leave this review. We apologize that the service wasn't what you were hoping for and we will continue to make an effort to improve our customer service and become the customer service leader in the OEM parts industry. We hope you will give us another opportunity to regain your trust and confidence. Please contact us at Loyalty@partzilla so we can coordinate a return and replacement of your parts.
Ordered a part for my rzr on March 18th paid for 2 day shipping because I needed it quickly. Website said it was in stock. A week goes by and no part. I got an email on the 23rd that said it would ship on the 24th. March 28 comes and still no part so I called. The absolute rudest customer service I have ever dealt with. Told me they couldn't ship it because they just got the part from Polaris. I said, well that sucks but whatever just refund my 2 day shipping fee. They said oh no sir we wont do that because it wasn't our fault. So I guess it was my fault they cant deliver what they advertise. I would never deal with this company again. Way to may others out there that actually want my business.
They was fast on shipping an had all the parts I was needing at a great price customer service was amazing an their the only place I will do business with now course of the amazing service
Our number one priority is to deliver our parts to your door as quickly as possible. It's so nice to hear that you are satisfied with your shopping experience, we hope you order again soon!
These people are great. Fast reliable service, easy to navigate website, great pricing and quality parts.
I wouldn't go anywhere else for my bike parts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We do apologize for any inconvenience this may have caused you. Our agents are available to assist you Monday-Friday 8:00AM-7:00PM EST. If you need help, please do not hesitate to reach out to our team via phone at 877-473-4595 or you may chat with us via our website. We hope to hear from you in the future.