Overview
Partzilla has a rating of 4.4 stars from 2,049 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
I had ordered the wrong part and customer service was very helpful and made it very simple to return.
I will be doing business with them for all my parts needs.
It is always a pleasure to deal with Partzilla. Fast shipping, reasonable prices and outstanding customer service. What else can ask for? Thank you so much for such a great service!
Hands down the best place to find oem parts for your motorcycle/scooter! Placed a wrong order and customer service was quick and friendly with correcting it!
Best website to order parts from if you want oem parts, fast shipping, and great customer service when issues arise, which they seldom do. Wouldn't take my business anywhere else.
Thank you, Tyler, we look forward to serving you again in the future.
Great place competitive prices, you can get just about everything you need for your ride, I keep two bikes up and running with parts from partzilla and they make it easy to do so.
Hi Justin - Thank you for the positive feedback! It's not easy to keep two bikes running, but it looks like you are doing everything right! We are there for you anytime, day or night!
Great people to work with. Very responsive. On every occasion that I have ordered from them, they fill the orders correctly and quickly. When a part is no longer available, the notify you right away.
Thanks for leaving a review. We really appreciate customers like you, Partzilla's got your back for any parts you'll ever need.
I was worried about the parts I order only being a partial order ( one of two). However once I called I was able to confirm what I wanted was indeed exactly. Was able to place order over the phone as this was the last in stock part. By the way the seat I ordered is better and more comfortable than the Corban seat I purchased with my Yamaha FJR. Pictured is a Yamaha Comfort Seat
We are happy to hear your Yamaha seat fit and is comfortable. Thank you for sharing your helpful review, Michael.
Needed an OEM part for my Vulcan 1700. They had it in stock, and much better price than through a dealer. Great selection of OEM parts... quick shipping!
We are so glad to have customers like you. With such amazing prices and a great selection of OEM parts, Partzilla is hard to beat. Thanks for leaving a review, we hope you order from us again!
With all the issues nowadays with shipping delays and companys taking longer to process orders, Partzilla breathe of fresh air! Thank you for keeping things moving along fast!
Zack Hamilton
We know that quick and easy purchases are what customers look at first when they order from Partzilla. That’s why we are always working on making it easier and more comfortable to order from us. We are glad you had a great experience with us and we look forward to your next order!
Terrible Service! Sent the wrong part! Made it a very long process to get my money back!. Awful company to do business with! I will NEVER buy from them again!
Hi Benjamin,
We are sorry to hear that you didn't have a pleasant experience with us. We try to deal with everything as fast as we can but sometimes with our massive amount of customers and work to do it takes us longer. We hope you understand us and we will work on improving our service and speed. Thanks for your feedback, we hope you give us another chance.
I've ordered parts for my Yamaha scooter and ST 1300. They charge about half what the local dealers get, and ship promptly. I always check them first. Highly recommended.
Hi Gary,
We have not only the best prices for authentic quality OEM parts online. We offer free speedy shipping and have an amazing selection of OEM parts. We are a one-stop shop when it comes to bike and ATV parts and accessories. We love our customers and we really appreciate this review, we look forward to your next order.
Partzilla return policy is amazing! Only took 1 minute and refund was complete! They even said to keep the item! Partzilla will be my only atv parts supplier from now on. Great technical support!
Hi Shawn,
Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Partzilla in the future. We look forward to your next order!
I've ordered a good number of parts etc from Partzilla over the years. Customer service is Always Top Quality. I highly recommend Partzilla.com as your go to first choice parts provider!
Hi Daniel,
Thanks for leaving a review. We are proud to be your go-to parts provider and we appreciate the endorsement. We look forward to doing business with you again soon.
Been getting all my parts for the last 5 yrs from here. Always has what i need. Just wish the major part i need was a bit cheaper but hey at least they have it and is brand new.
Hi Michael,
Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Partzilla the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great and we look forward to seeing you order from us again soon.
I've ordered off Partzilla many times with zero issues. I'm surprised by all the bad reviews and experiences. They've always gotten me my parts quickly and for a good price. Thanks Partzilla.
Hi Hung,
We are glad to hear that we have been helpful and efficient. We greatly appreciate customers like you for leaving a review, we hope to see you soon!
Ordered from you in the past and it is always the same—outstanding service and parts availability—you always come thru with the parts that are hard to get and the regular available parts that I need for my complete 1982 Suzuki restoration that I am doing—sometimes you need 2 or 3 days to get me a part but this is totally acceptable considering this project is 38 years old—Thanks again for the great service and fair payment protocol.
Hi Jerry,
We are very happy to hear that you found the Suzuki parts you needed on our site. We try to make it as easy as possible to get you the parts you are looking for, no matter how hard to find they are. We look forward to your next order!
Update: Partzilla noted that I referenced competitors in this review and that I canceled my order. It doesn't take much to compete with a company that never ships parts that say "In Stock". How hard is it to just tell the truth about the part status and ship thing within a reasonable timeframe?
I tried ordering a OEM stator for a WR250R last year. It took two months of no ship date for me to cancel and about a week to get a refund.
I placed an order for plastics for my WR250R and they all said "In Stock" on the site. Two days later, it said "Available September 18th" and the date would most likely keep pushing into the future.
So from 2 different orders, one in 2022 and one in 2023, neither order ever shipped. Just don't order from them. In stock means nothing.
I can place an order from Revzilla and it will ship next day. I can place an order from Motosport and it will show up to O'ahu in 2-3 days.
Partzilla sucks.
Thank you for your review. Please be advised if any item on your order is not in stock, the order will not ship until all items have been received from the manufacturer. At this time, we show you have requested to cancel the order. We do apologize for any inconvenience this may have caused. We hope you give us another chance.
Partzilla had an issue with a part I needed. It didn't show the superceed... and didn't list the qty needed. I was reimbursed for a part I didn't need... sent the part I did need... and wasn't charged shipping. Usually, the schematics are spot on. Little hiccup this time.
Stumbled on this site while doing a Google search. Wow they do have a lot of parts, and I managed to find the specific thing that I needed. Thanks partzilla!
Hi Robert,
Partzilla.com is the premier OEM parts dealer and distributor. Our goal is to get you up and running whether you need genuine parts, an aftermarket upgrade, or a component diagram to help you take it apart and put it back together. We sell OEM parts for Honda, Kawasaki, Polaris, Can-Am, Suzuki, Arctic Cat, Sea-Doo, Ski-Doo and Yamaha motorcycles, ATVs, PWCs, and snowmobiles. We also carry thousands of aftermarket parts and OEM accessories. We are glad you ordered from us and that your experience with us was just what you were hoping for. We look forward to your next order.
Prices are reasonable and shipping is fast for how far they are from me. Only complaint I have is i wish they would update the quantity of each part they have in stock at their warehouse. Had issues in the past where it said it was in stock but it really wasn't but I still got the part for snowmobiles and atvs I have that are between 15-30 years old. Other then that I have no complaints! My primary vendor for all my machines as well as my customer's and will continue to do business with them for as long as the parts are available.
Hi Andy,
Thanks for your amazing review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running. We have the largest selection of OEM parts of anyone online and we make it our business to have even the hardest to find parts for our loyal customers. We look forward to working with you in the future.
- Visit Website
- Albany, GA
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We take great pride in our customer support team and we’re glad to see that you appreciate them as well. We always try to give our customers the best experience possible. We can’t wait for you to order from us again!