PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great love the Yamaha kits … little hard to navigate through individual mic Yamaha parts but it's fine
Easy to find what I needed. Easy to order. Quick Delivery.
It was exactly what I ordered but it did take a while to receive but not really a problem because I wasn't in a hurry.
THE WEATHER HAS NOT COOPPERATED TO INSTALL THE PARTS, i AM SO THANK FUL TO HAVE FOUND THEM, i HAVE BEEN LOOKING FOR 8 MONTHS FOR THESE PARTS AND THANK GOD YOU HAD THEM
IF YOU HAVE THE PARTS IN STOCK FOR REAL I HAVE BEEN CHEATED OUT OF MONEY THREE TIMES ON THESE SAME PARTS.
Parts Vu is the only place I will buy my outboard maintenance kits and parts. Always a smooth transaction and speedy delivery.A +
Quick and easy great prices, first time purchase I am very pleased. Like the receipt enclosed for future parts replacement.
Awesome having a reliable source for boat parts. I've ordered multiple times and always been a great experience.
Great. Always helpful. Will continue to order parts from you guys
Great service, competitive product price and great shipping cost.
Easy and quick was delivered when they said it would be
Delivered as promised. Items were shipped fast. Made it to my porch safe and sound.
I received a delivery sooner than expected. That was nice.
MUY EFICIENTE... SUPER RAPIDO Y EXCELENTE ME ENCANTO
Order was missing one item that I needed to complete a job
Did receive needed part 4 days later
Great product. Easy to order. Got my fuel filter installed have no issues@
Received on time and in good condition at a great price.
Perfect as always!
PartsVu always seems to everything I need for my outboards.
I will be ordering again soon
Prompt service will definitely do business with them again Friends recommendation
Always easy and fast shipping! Will continue to use.
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking fees, and customer-centric mentality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Taylor,
Thank you for your purchase and more so for your review. Your feedback is welcomed and appreciated. I do sincerely apologize for the inconvenience and delay with your order. I do see that you were short a Gallon of oil, and we had it shipped the following day, arriving 2 days later. While we try our hardest to make sure every order is shipped on time and complete, we are human and we make mistakes. I assure you that is not our intention whatsoever, and we deeply regret that we have inconvenienced you. If you have any questions or concerns please email us at partsvu.com or call us at 888-625-5460.
We thank you again for your feedback. Have a great day!
Kindest regards,
Jessica