PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Parts were easy to order and were delivered promptly. Thanks!
You can`t beat the availability and the prices at Parts Vu
Good job. My order was completed. Thanks. Excellent.
Easy to order, recieved in a timely fashion. The part was exactly what I wanted and was easy to install!
Quick and painless. The parts are correct and arrived in good condition. Thank you.
This item was exactly what we needed. The delivery time was speedy too.
Product as described and everything was there to complete my oil change
Although there was a delay in receiving my items due to supply chain issues, the delay was less than anticipated and items were shipped individually as they became available.
Thank You! It was a very easy experience. I would order again.
Order arrived faster than expected and in great condition. Would definitely use again.
You had just what I was looking for in stock.Others didn't have in stock.Will continue to shop at PartsVu in the future.
Fantastic diagrams to pick the exact parts i need.
Placed order due to best price and I wasn't required to create an account which is inconvienient.
I searched for the switch I needed and found it. Great.
Great customer service on answering technical questions.
Didn't care for the swap out of water/fuel separator. Would've preferred the Yamaha product
Everything good, all items where just what i ordered.
Super easy site to fine products for boat,engine,etc.
Very easy web site to use, received everything on time
Good experience searching and finding the parts I needed
Parts and price very satisfactory. Received order timely
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking fees, and customer-centric mentality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members