Never open the package. I return via UPS. Not unhappy with product, my boat sold and I didn't need them.
Will I get notice when you receive the return?
These spark plugs for the common Yamaha F25 were inexplicably unavailable in the parts stores and service shops here north of Tampa. PartsVu was cheap and fast.
You should show a picture of the air filter. I had to run out to my detached garage to get the correct part number. I corrected the part number and got it right, but a photo would have been easy.
Experience was great, but working on returning the pump and gasket kit as I ordered the wrong part. I have already placed another order for the correct part.
Your site is set up where it is easy to find what you need or simply just type in a parts number in your search and it brings it right up.
Shipping & Delivery is also quick!
This is the 2nd time that I have ordered from PartsVu. We had a little hick up on some of the parts, but they quickly corrected the issue. I am very satisfied.
First time ordering from PartsVu and found them to have the best prices and the shipping was very quick, especially considering the slow delivery times we're experiencing now.
Easy convenient and quick. It was my first purchase from PartsVu based on an internet search. Price was comparable so I gave them a try and was pleased.
Felt like I was their favorite customer they were dealing with! What I needed I received and it was exactly like the old part that had failed. I am very pleased with this company!
Complete line of parts for my engine which was great. I particularly liked the recommended list of service items for my engine. This made it easy to select everything I need.
This was a very convenient way to get service parts. I didn't have to piece order, just pick the kit for the service and check out. Priced competitively for the convenience.
Site was easy to find and purchase products. Tracking information sent once the package shipped. Tracking was updated and projected receiving dates were maintained.
No indication if the part was in stock until after I ordered. Then a delay and then a big delay. I wasted days for this information and it delayed my project.
I am very satisfied with the customer service. I had to wait an additional week to get all of the parts that I ordered. But overall a good experience. I will be a future customer if the need arises,
Fast shipment, competitive pricing. I was very pleased with how this order was handled and have already placed another order with PartsVu. I plan on using them in the future for sure!
Easy ordering. Part was not in stock as I thought it was. Waited over 2 weeks.would have thought in this day and age, if it's showing on a web site it's in stock. Not true here
The wear plate was back-ordered, but I wasn't notified that it was until I received the partial order at my house. That cost me about 10 days delay in finding another source.
Hello James,
Thank you for your order and for your review. We do very much appreciate your feedback. I do apologize for the inconvenience. When items are back-ordered there is an automated system in place to email you the customer of the eta and part number. I am so very sorry that you did not get that email. I do understand the frustration and confusion. While we do not have an in-stock out-of-stock notion on our website I can understand why you believed it to be in stock as you did not get the email. I have reached out to our team regarding your issue in an effort to make sure this doesn't happen to anyone else. I again thank you for your review.
Kind regards,
Jessica
Order was correct however the order taker did not give reliable information regarding delivery time. I will use these guys when delivery time is not a factor.
Hello Jeff,
Thank you for your purchase and more so for your review. Your feedback is welcomed and appreciated. We do apologize for the inconvenience and delay. I see your order shipped a little after 36 hours from the time you placed the order as It was placed after hours Monday and shipped early morning Wednesday. It is our intention to get all orders placed before 11 am shipped the same day, however, we had just performed inventory and our warehouse was behind. We do sincerely apologize for any inconvenience or delay. That is not our intention whatsoever. If you do have any questions or concerns at any time you can reach out via email at partsvu@partsvu.com or call us at 888-625-5460.
Kind regards,
Jessica
Everything was in the box and in great condition. I was able to save about $50 versus buying it all from the dealer. Saved $300 doing all the work myself.
After finding a diagram for wiring the guages with a 703 control box and a new f 70 motor, basic pigtails and cabeling was not included to actually hook it up.
Overview
PartsVu has a rating of 3.8 stars from 2,220 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartsVu most frequently mention customer service, fast delivery and timely manner. PartsVu ranks 9th among Auto Accessories sites.
Instant Feedback
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking fees, and customer-centric mentality.
- Visit Website
- Naples, FL, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gregory,
Thank you for your purchase and for your review. Your feedback is welcomed and appreciated. I do apologize for the inconvenience. Our website does not indicate stock status and can not indicate that the part is in stock. As stated in our terms and conditions you receive an email when the order is placed advising that should an item be back-ordered, or need to be allocated we will advise you in 1-3 business days as we did. We advised you of the backorder date The day after you ordered and again 2 weeks later. It is not our intention to withhold any information and for that reason, we send out multiple emails. We again apologize for the inconvenience and delay as that is not our intention whatsoever. If you have any questions or concerns please call us at 888-625-5460, or email us@ partsvu@partsvu.com.
Kind regards,
Jessica