Product not in proper packaging,look as if product had been opened for some reason or a product that may have passed vision quality inspection on lower limit but good enough to sale.
First time ordering and will not be last. Fast shipping also. Received one wrong item. Called customer service and they sent correct part immediately. Great to speak to nice people on phone.
Part numbers were clearly listed which helped me choose the correct part. They arrived on time and with instructions. Very smooth process.
Very easy to complete order every thing came in a good package and was very happy with communication with parts vu people the kept me informed thank you for your service
Everything was shipped quickly and arrived without an issue. I installed all the parts and just waiting for decent weather to fire her up but everything seems great so far
Initial order was missing part of what I ordered. It took several emails and phone calls to finally get the rest of my ordered delivered over a week later. M
The order came in two days. The kit was great. Service manual is on back order for 4 months. Oil filter wrench I bought did not fit. Probably my mistake.
Order as described and came promptly. Only issue was UPS delivered to neighbor's house - must have been a holiday sub. Luckily, my neighbor likes me and I got my package.
I want a refund on the thermostat and gasket that came with this package since it is no where near what my engine needs. Also, I want the actual blue fuel/water separator shown in your ad.
Oil showed up not amazon fast bur good enough. To me it would have made sense to offered free shipping for the full case of oil rather than you having to ship that thirteenth quart separately.
Would like it if the prices were a bit lower seems awfully high for 7 quarts of oil and a couple filters. But overall I was completely satisfied with shipping time and accuracy of my order
The place to go for all my engine parts needs. Unbelievable, but have yet to find a part they don't have. And customer service / tech support is stellar too.
Easy to find parts. IN STOCK. Fast delivery. Immediate confirmation was emailed of order, when shipped, shipping tracking info, and when delivered. Great processes from start to finish.
The online assistant was very helpful & helped us locate correct cover. Good quality covers, however the Yamaha is a bit snug & difficult to get on. Hopefully it will stretch a little.
This is my first time ordering maintenance supplies for my Yamaha sho 250 hp. It was nice to see that everything came as a whole kit. All the parts fit exactly made it painless to do the service.
Very good. Maybe I did not want to describe it with 50 characters. That may take too much of my time. Fix your survey to accommodate people who want to be brief
It took awhile to get my complete order, parts on back order then missing items in order. But after a quick call or two all is fine. Will def order from again.
Good experience, will use you again.
Why do i need to write 50 caricatures when i only wanted to give a short and good review. This request for more words is annoying.
Damaged item was replaced simply by responding to an email with a few pics of the damaged part. Representative made the issue right immediately. Thank you
PartsVu had all the parts I needed and shipped them to me ASAP. I have since found out the several of my boating/fishing comrades are also using PartsVu. I will certainly be looking to purchase future parts and kits from PartsVu.
Overview
PartsVu has a rating of 3.8 stars from 2,220 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartsVu most frequently mention customer service, fast delivery and timely manner. PartsVu ranks 9th among Auto Accessories sites.
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PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking fees, and customer-centric mentality.
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- Naples, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your purchase and for your review as it is welcomed and appreciated. I am sorry for the inconvenience as that is not our intention. I do see your emails Friday the 20th however the calls look to be placed after hours that Friday and during the weekend when we were away. We resumed business Monday when you spoke to our awesome agent Latoya who had that shipped out via priority mail the same day! I assure you that not responding was not malicious or intentional, we strive to get to each and every call, voicemail, and email. If you do have questions or concerns regarding this or any order feel free to reach out!
Have a great day!
Kind regards,
Jessica