PartsGeek

They show up on the day they said it would on time. An I have already installed them an they are perfect thank u so much an I will be shopping with you again

ATTENTION, sorry for the long read but definitely worth your time! Use extreme caution when ordering from this Auto Parts Geek if you want your items quickly and in useable condition. NOTE there is a Good side, I received the correct gasket for an automotive repair job grant it not expensive but still not the question. Unfortunately it was folded in half and broken in two pieces due to poor attention to detail. This particular item was clearly shoved in the padded manila shipping envelope with negligence. Even though I took several photos of the broken gasket just seconds after carefully opening the package and forwarder to the seller hoping for a quick hassle free refund. As/per Auto Parts Geeks return requirements, I was instructed to send it back prior to receiving a PayPal refund, which I happily did within 1 business day. Jump forward it's been almost 2 weeks since Auto Parts Geek received my returned broken gasket. There has been NO communication nor refund. I have since reached out to eBay resolution center for help with this issue hoping for closure. I wish the best of luck to anyone ordering from this eBayer. "Please BEWARE!… You've been warned"

I order a set of rotors and it came 1 rotor and i call them but it hangs up after 15 min of holding. Try emailing them, they will respond 2 days later. They told me its catalog error and offer me a free shipping but i have to buy another rotor at full price. I ask for a return label and full refund. Thats 3 weeks ago. Still waiting for my return label but now i'm going thru my credit card and put in a dispute... as i was talking to a representative some one was using my card somewhere in california. DO NOT BUY FROM PARTS GEEK. MONITOR YOUR CARD IF YOU DID BUY FROM THEM. I only use my card for paypal and restaurant. I'm not 100% sure but evident shows the last time i use my card was with partsgeek and some paypal. I have been using paypal for over 10 years. No problem at all. Most of the restaurant i go is the same over and over again. No problem. I also used my card on BP gas station. The one i been using for almost 2 years. No problem. After i order from partsgeek.com and 3 weeks later this happen... i guess if you have problem with partsgeek.com and ask for return label and refund, they just simply sell your credit card info..

Their Sales people sent me the wrong part for my car two times. I return them and one of the mirrors had fingerprints on it so they refused to refund my money or send the part back to me. I feel this is theft. DO NOT DO BUSINESS WITH THESE PEOPLE. THEIR SALE FORCE IS TERRIBLE AND YOU CANT RETURN PARTS IF THEY SELL YOU THE WRONG ONE.

I order two new sets of calipers for my Jeep Wrangler, plus a bunch of other items for the front suspension. Everything arrived in a reasonable amount of time. There was a question about the order and I contact PartsGeek and I get an e-mail that they are looking into it. Then I get an e-mail that a return authorization will be arriving by e-mail. I don't want to return anything. Almost a week goes by and I call Customer Service and finally got a human. Like a broken record he keeps telling me that they are looking into it, but there is nothing that he can tell me about when my parts order. Then HE HANGS UP ON ME. Oh really! Let me offer my deepest apologies for doing business with you and sending you my money. How silly of me.

Addendum: OK, PartsGeek gets back to me after I made a bunch of noise and we got things resolved. However, the customer service representative hung up on me, and I notice from reading other reviews that he hangs up on a lot of PartsGeek's customers. No more ordering from PartsGeek.

Don't buy from this company. Bought coils replaced them car ran worse turned out to be defective coils and they don't allow return on any electrical parts if opened even if defective

What a NIGHTMARE. partsgeek.com sold & shipped me a fuel pump which failed after being in my vehicle about 2 weeks. It caused my car to die in the middle of the road.
I had it towed to a local shop (requiring me to pay for the part, labor & rental AGAIN). When seeking a refund, my frustration rose very quickly. I was receiving partial answers - and not in a timely manner. Phone number runs you around then hangs up. I finally read a review that suggested contacting the BBB - and that's when I finally got good answers.
The credited back the cost of the part + shipping (which they originally refused to do), and sent me a paid return label to ship the piece of junk back to them (which they also usually refuse to do).
Don't let them make you pay for shipping! This is their responsibility. If they want to ship you a piece of garbage, then they can pay for it!
The shop who fixed my car mentioned that a lot of online companies have a habit of reselling known defective parts - which is why they're so cheap.
WATCH OUT!
If you do buy from them, definitely DON'T get anything that can cause a safety hazard if it breaks!

THESE PEOPLE TOOK MY MONEY AND DIDNT SEND ME THE PART, ITS BEEN 12 DAYS I HAVE NOT GOTTEN THE PART OR A REFUND. I placed the order on September 4th 2023 today is September 16th 2023, I tried asking where my part was to customer service, to no avail. The only response they gave was "we put in a claim" and then I asked how long the claim will take, he said 30 days. 30 DAYS THEY WILL NOT REFUND THE MONEY OR SEND THE PART, I AM LEFT WITH NOTHING, and they refuse to even give me a discount. Terrible scam company, and their warehouse Detroit axle.

Ordered almost $500 in parts, one was a rear knuckle set for my CRV, set should be right and left but got two left knuckles. I called customer service to see if they would exchange since each part was sent in separate boxes even though they were a set. (the boxes were taped together for shipping) customer service said i would have to send both pieces back, they would then refund after they received the parts, and I would have to reorder the correct parts. The issue is the set was $150, I apparently ordered the last set, even though they were not boxed together. When looking at how much it would be to buy each individually, each piece is now $150 or more. I contacted PayPal to see if this could be resolved through them, no luck there. Their solution was to send back ALL items from my almost $500 order for a full refund. I even showed parts geek and PayPal the pics i have added here.
Personally, I think this is a case of bait and switch, why they wouldn't just let me send back one of the parts for the correct piece is beyond me.
I will not be ordering from them again

I made an account here JUST to complain about this terrible company.
I ordered 2 wheel hub assemblies and 2 seal kits.
I was shipped 4 hub assemblies and 4 seal kits. I was also double charged! $722 dollars later I call to return the parts, I send back everything but 2 hub assemblies that hadn't arrived yet. I get my appropriate refund, all good right?
WRONG, I attempt to ship back the 2 assemblies remaining and they only refund me for 1! Customer service wont let me speak to a manager because their "too busy". Now my $295 is tied up in a dispute for 6-8 weeks if i even get the money back at all!
STAY AWAY PEOPLE, HONESTLY I BEG YOU NOT TO USE THEM.

So I bought a gas cap from ECS tuning and it was the right cap they sent me but not the one I wanted. So I decided to buy it from $#*!ing parts geek and they had my gas cap. It was literally the same cap from my car, or at least the photo showed it was the same one as the one on my car. I wait a $#*!ing week for this thing (which with ecs tuning they sent it to me in 3 days on their cheapest shipping) and I get some cheap $#*!ing Taiwan gas cap. It even says it's from Gates and if you know Gates, then you know they said you stuff and it has their name on it and this thing doesn't have gates anywhere on this thing. $#*!ing super disappointed so I go to return it and I then figure out that I HAVE TO PAY THE SHIPPING TO RETURN THE $#*!ING ITEM. Worst $#*!ing company and I will be sharing this $#*! on Facebook, Instagram, Twitter, and with any friends that need car parts. ALL IN ALL DONT $#*!ING GET ANYTHING FROM PARTS GEEK.

I purchased parts online, received them promptly, but they were the wrong parts. I requested a return, and received one. The parts were returned to them within 3 days. I waited 11 more days before the company contacted me, stating that they were only refunding money for one of the two parts. They stated that 1 part was USED. THAT PART WAS TAKING OUT OF THE BOX, DISCOVERED TO BE THE WRONG PART, AND PLACED BACK IN THE BOX! How can a wrong part be "used"?

DO NOT ORDER FROM THIS PLACE

Hey my name is Jerry A. I will never order a part from this website again. I tell everyone both foreign and Domestic this company SUCK! They made a mistake on my order and refuse to CORRECT their mistake. I paid for my parts and did not receive them all. I ordered 8 spark plug for my 2008 Chevy Express 2500 van 6.0 V8 engine but only receive 4 spark plug. Please use some other site for your Auto parts. PLEASE PLEASE PLEASE! NEVER EVER ORDER FROM PARTS GEEK!

Do not buy from this site send wrong parts will not take responsibility you pay for shipping to and from they are not reputable showing pictures do not even look close they will not make good...