PartsGeek

I ordered an air intake tube for a 97 land cruiser and the part that arrived was OEM, so a perfect fit, and was about $30 less than the dealer. And it arrived in about 4 days. Amazing service and price! Couldn't be happier.

I was very excited that I found the parts I was looking for at the right price, when I received it and opened it my headlight assembly was broken. I had to pay$114 for the return and insurance. I read all the requirements upon retuning it but I thought it was beyond unfair of the policy when I didn't have anything to do with the damage. I think they need to review the return policy it's a bit much.

I ordered parts and never received my order, i called the shipping company and the shipper. They say i have to wait 30 days for an answer. Please do not buy parts from this company. And they never answer the phone.

Three times they messed up my order and I had to pay shipping both ways and the never credited my credit card the things they couldn't produce. Don't order from this company unless you like hassle after hassle.

Ordered a battery vent tube, received a dipstick. Requested the right part be sent to me. I was asked to provide a picture of what was sent. I did that. Still didn't get the part sent to me that I ordered and paid for. But they sent me a return label for the part they never sent at all. Very unorganized and very rude, my bank is reversing the charges they made to me. Very fraudulent company.

I order a part for my van the send the ron part, and they expect me to pay for shipping! It was going to cost me more money and my time to send it back. I just throw it away! I will newer again order anything from them!

Ordered a wheel for my Mustang... arrived damaged... I had to pay $30 shipping to return it with a valid RMA. I was informed I would be credited, which I was... so I ordered another wheel... They sent me the same box and same damaged part. I have a dispute open with them and my credit card company.
Worst customer service I have ever run across.

Bought the wrong mirror and since the truck was on the road we did not know it was the wrong mirror. No return after the deadline. No exchange after the deadline. Their attitude on the phone was very arrogant. I'm not going to sweat a $70 part but there will not be anymore. See Ya

I have order 2 item from this website for my vehicle and both items we're not the item I have order. For me to return the item I have to come out of pocket to ship it back which cost more than the item.

A month after them receiving a returned part, I'm still waiting for the money to appear in my account. They haven't given any timelines, just "we need to hear from the warehouse" for a month! They are lying unhelpful THIEVES! Do not give them any business!

I ordered parts from them and they took the money from my account and when I finally got ahold of them because my parts never came they said it was my fault. After fighting with them they said they would refund my money. Shortly after that they refused to reply to emails and I had to go after them for fraudulent charges. Do not deal with these clowns. I have never seen a company with such horrendous customer service.