PartsGeek

I was sold a pair of struts, after providing the year make and model. Thats what i was sold, my mechanic came over they are too short. I called up and they tried to sell me the same pair, i said you not listening. The car is a sedan base model not 4matic. He said oh sorry we don't have that part. I was taught if something is too good to be true it is garbage

I ordered a heater core and Evaporator core for my Lexus es350. Heater core leaked right after it was installed but I could not ask for a refund because it was over the 30 day purchase date of August 4th when I installed. I will never order from them again!

They sent me the wrong parts even after i supplied vin number and they put together a part package. They wouldn't swap them out for the correct ones and i'll never use them again for anything. Absolutely horrifying customer service, never encountered anything like it before. Good luck.

Ordered tailgate latch said it would have both left and right
Order showed up it has one latch
Tried put in my email and order number says unable to find my order
Will not be ordering from here any more

Absolutely agree with the worst reviews! Would give 0 if I could. Ordered a break pads for my Acura TL. The invoice stated correct part. However upon delivery was surprised to see pads for Honda Civic. Customer service absolutely horrible, unresponsive. A few months later decided to give another shot and ordered another set of pads from them. Order got canceled without any notification. Wouldn't risk dealing with them again and definitely don't recommend anyone else. If you already had, I would suggest all unsatisfied customers just dispute the charges with their credit cards. That's the best way to affect such a sham businesses who don't give a $#*! about customers. Just do it quick as there's a time limit on that.

Called and ordered over the phone, the guy read the order back and it was correct. When I received my order it was wrong! The problem is Geek Auto parts is at fault but I have to spend $350 to send it back by freight because its the wrong $#*!ing bumper they sent! I only paid $110 originally but double to send it back! I'm pissed and still no bumper i may as well took my car to the $#*!ing dealership. I hope you go the $#*! out of business! Never again! You guys are so full of $#*!!

I give it a one star bcs there is no ZERO!
2000 Camry LE does NOT have a cabin air filter. I found that out looking at U-Tube for replacement 'how to instructions. They sold it to me anyway as quote "2000 Camry Cabin Air Filter"
Cost was reasonable: $15.07, but customer is required to pay return shipping, which based on weight and size of the box, is $13.60! Ridiculous! Cabin Air Filters did not come along until much later. SFP! PartsGeek you are not a Geek bcs we true Geeks have integrity, are honest and strive for perfection. Take a hike, eh, you hoser!

I ordered my parts on May 1st from Pico rivera CA. My house is 45 miles east of their and they sent my parts to independence Kentucky 2168 mile past my house and now 14 days later still waiting. To see if it will show up and I paid for fast shipping haven't been able to work cause of this 2 week delay so that $108.part ended up costing me $1200. 00 in lost pay thanks parts geek hope you and your family's gets covid-19 enjoy rapping every dumb $#*! who buys a part from you cause you rapped me and it hurts karmas a $#*! and she's coming for you. And I gave only 1 star cause there isn't a negative star rating. So eat a box of $#*! parts geeks

I ordered a power steering pressure hose that was supposed to be in stock and delivered to me within 3 business days. As it turns out it wasn't in stock and they sent me an updated email stating I would get the part in 7 to 10 days, by this time I already had the vehicle fixed and on its way so before the part ever made it to my home I refuse delivery of it with the mailman. Over a month later PartsGeek claims they never received the part back from usps or FedEx or whoever shipped it back to them and no refund no nothing. So now I'll just let my credit card company handle it because I'm tired of calling these people and getting absolutely nowhere. Don't waste your time there are plenty of websites to get parts from besides these clowns.

I would never buy from again and I would never recommend, They never shipped my parts and after a phone call I had to call them back to see where my parts were the next day they couldn't even give me that courtesy. It has been 4 weeks no money back and no part. Work truck sitting waiting for part lost more money by far then what the part is worth. Poorly run company. Just so you know this is not made up here is my order # *******714

Parts Geek sent me the wrong catalytic convertor then when I contacted them about the issue they tried to blame it on me. Going by the part description and the picture they were wrong. I contacted them about a return. They approved the return and emailed me a return code and instructions. Did everything they asked to the T for this return and I'm getting bull crap responses about getting my refund. Never ordering from them again. Terrible system

I order a part from geek parts geek parts used FedEx to ship the part to me. Well to make a long story short Geek parts/FedEx stated the package was delivered on a Tuesday 8/23/2016, but my first email from geek parts said it would be delivered on Thursday 8/25/2016. Well the packaged was never located not I am having to go between geek parts and FedEx to locate or find out what happen to my order. But the only thing Geek parts would say is I can order another part. (Really) (?) I don't have money like that. I went to the web sight because I was told the parts are cheaper. But if I order a new one I would be paying what the part cost at AutoZone and other places. Please I need a little help and understanding. I don't have the extra money to just keep buying parts that are lost by the shipping that Geek parts chose

I ordered a transmission overhaul kit for a 1991 sl 500 Mercedes from parts geek. I was shipped a set of chevy 3.0 valve cover gaskets. I had to return the shipment in order to get a refund for the transmission overhaul kit I did not receive. When I received the refund for the transmission over haul kit I was charged tax and shipping due to their error. I contacted customer service and they denied the refund for shipping. World Pac fulfills the order under the name Parts Geek and uses third party fulfillment centers to ship. I will never buy anything from Parts Geek again.

They are not able to fulfilled the order. They don't care if the costumer is waiting. Supervisor is a person that's makes no difference talking with them. I've trued to cancel and they simply said it's no possible to cancel. But at the same time there no timeframe for the delivery to happen. Don't even bother to ask for the manager. It takes 24/48 hours to call you back. DONT BUY IT HERE!