Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very fast shipping. Part is well built. Not sure of durability yet.
When my vehicle needs parts, I search all the websites, prices and shipping in here are good for me
Hi Michael,
Really great to hear about your shopping experience with us. We hope to do business with you again.
I didn't use yet the parts but it looks consistent.
I will rate the product later when it will be mounted on the car.
Thanks.
Hi Sam,
Thank you so much for your feedback. We truly appreciate it.
My hyundai santa fe altenator died on me because of a rear valve cover leak,very common problem,got quoted 450.00$ searcheched tons of places couldnt get a e good diagram of the altenators especialy on the pjug that goes in the altenator,went to a used one wrond plug it was 4 prong i needed a 2 prong plugin,so went to partsavatar,i got a complete diagram of my altenator,i ordered it and it came in a timely manner even comes with trouble shooting tips,for 180$ for rebuilt looks brand new will put it in tomorowi recommend partsavatar
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I like the ability to choose the brands and quality level of the parts and the prices are great also
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Happy with delivery it was very good. Do i have to type in 50 characters minimum?
Hi,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Fit perfectly arrived in time as stated by avatar
No issues
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Quick and easy and comfortable and fun and did I mention easy
Hi Darren,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
They advertise delivery within 3 days I ordered a part 4 days ago and its still not ship and I received 3 messages that my part is ready to ship and it has not ship yet I wrote them to cancel this order for been so late but they keep writing back that its ready to ship, very unreliable
Hi,
We are sorry that your experience did not meet your expectations. It was an uncommon instance. As I have checked, your case has already been escalated and your order has been cancelled and refunded. Depending upon bank to bank, it sometimes takes 2-3 days for the amount to reflect in the account. Rest assured that your feedback is duly noted. We will also makes sure that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Placed an order online hoping to pick it up within 24 hours as I live in the area and had an appointment to change my brake rotors but it's been more than 48 hours and had to change my appointment. The pricing is average but not good enough that I can't go elsewhere for better service.
Hi,
Thank you for taking out time to review us. Your feedback is duly noted. Please feel free to reach out to us at customerservice@partsavatar.ca or on Live Chat if you still have any issues. We will be happy to resolve your issue. Thanks for sharing your feedback.
Quick delivery and great service. Price was very good
Hi Kevin,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
I am very satisfied with the service I received. The price was great, and the parts arrived sooner then expected. Big thumbs up.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Found what I needed. Good price. Ordered it. Got delivered quickly. All good.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I've had a part on order for 9 weeks, every time i check on it (3 times) they immediately ask if id like to cancel. They say the part will be 1-4 weeks, but we are already at 9. The website has shown stock on the item the entire time AND says they've sold over 100 in the last week, I'm starting to think they aren't telling the truth.
Hi,
We sincerely apologize for the caused inconvenience. We would like to let you know that the out of stock parts get back in stock regularly. As checked, your case has already been escalated and our team has reached out to you over mail with an update. Please rest assured that your feedback is duly noted. We will also make sure that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Easy to find my parts, easy to order, parts come when promised. And I got what I ordered. What's not to like!
Hi,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Online purchase, went well, got a good price and free delivery!
Item was delivered swiftly and easily, wrapped in bubble wrap and a band of cardboard around the center. It's an engine splash guard so no worries there, only other option is a huge box. Unwrapped and checked, all good and will review once fitted.
Thanks Parts Avatar!
Hi,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Parts came when stated and will install very soon for my mom on her car,thanks very much
Hi,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Parts Avatar has, so far, hand the best price for automotive parts when compared to local stores.
Hi John,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Took second time to get it right and had to send pictures
Hi,
We are sorry that your experience did not meet your expectations. It was an uncommon instance. As I have checked, your case has been escalated and our team has reached out to you over mail to help you. Please share the required details with them at customerservice@partsavatar.ca and we will quickly resolve your issue. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
Awesome customer service. A lot of parts available. One thing I had doubt about is that the part had the opposite side written on it so I had to double check with the customer support to confirm that it was the right part.
Hi,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Matthew,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.