Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Parts Avatar has been great in helping me maintain my fleet of vehicles! Their prices are very competitive and beat out most retail locations. Their shipping is great as well. As long as you don't need your parts the same day and can wait a few days it's totally worth it! Great product selection as well, Parts Avatar usually has everything I need and different performance levels to suit your budget.
I will continue to buy my auto parts at Parts Avatar!
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Hi Peter,
Thank you so much for your feedback. We truly appreciate it.
First order received 2 right rear at my fault
I found it difficult to find where it designated left or right hand strut
I've looked on other sites and they sell them as pairs clearly showing left and right hand struts
Other than that all good except your chat room breaks in to my shopping without a prompt every time I visit and I find this annoying
Fast shipping, good prices, quality product. I will always be going straight to parts avatar to get my parts from now on.
Hi Tennessee,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Prix avantageux, livraison très rapide, satisfait.
Hi Marcel,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
I was pleased with the selection of parts that this company offered and the quality of the parts was what I expected. The parts arrived in a timely fashion so I would definitely order from avatar parts again as they saved me quite a bit of money compared to my local part stores.
Hi Condo,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.
Ordered two headlight bulbs for the wife's car. Package came incredibly fast and was properly packaged and most importantly it was the right product. Very very satisfied.
Hi Dave,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Ordered brake pads for my hubbys truck took a Little bit to figure out the lay out but if u ask the part boys tell what u want it's faster
Hi Shelly,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Ordered thermostat and seal for 2013 pathfinder. Parts fit and came early
Hi Dave,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Heater core arrived early than the projected date and was priced right. The free shipping is appreciated and I prefer to deal with a Canadian company.
Hi Warren,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Parts came quick, price was decent, quality looks good, haven't put it on yet
Hi Mike,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
The part fit so I sent it back and waiting for my money back
Hi Trevor,
Thank you for taking out time to rate us. Your feedback is truly appreciated. Your refund has already been processed from our end. We hope that you will give us another opportunity to delighting you again with our services.
Items ordered were as advertised. Great prices and quality and quick shipping.
Hi Wayne,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Great prices, easy to order, 2 weeks for delivery, impossible to return items.
Hi Shawn
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
We were able with help from an associate determine the starter that we needed. We received it in good time and all was well. We now wait for our core charge and return package fees to be reimbursed.
Hi Dwight,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Ordered online and received very quickly with no damage to package.
Hi Steve,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
The correct part arrived at my door one day earlier than promised.
Hi Allen,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Part arrived quickly, but was wrong dimension. Had to modify.
Very good service, fast and friendly, parts arrived quickly after on line ordering. Thanks
Hi Donald,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Not sure why you had the main component in the valve cover set (the valve cover gasket) but didn't have the bolt grommets and plug-tube seals. They proved to be too difficult to locate separately anywhere so I was forced to buy an entire complete set somewhere else.
Result; I will have to return the gasket I got from you.:-(
Hi Darrell,
Thank you for taking out time to rate us. Your feedback is truly appreciated. We will share this with the concerned department so that you do not face such an inconvenience again. We hope that you will give us another opportunity to delighting you with our services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shawn,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.