ParcelForce

Paid for next day delivery due yo going on holiday. Failed to arrive. Text next day to say between 11.30 and 12.30. Neighbour still waiting.

It's been 2 months still waiting on my item they said it's in our depo it will be delivered tomorrow and after tomorrow they keep telling tomorrow

This is by far the worse company for service.
It is impossible to get any help or very near impossible to speak to a human. When you do finally talk to someone, they can only read to you what they and you see on the screen. Our local depot "Newport" is a shambles. Take a look at the following NEXT DAY delivery. It's now the 9th of July, they have even stopped updating the tracking!
Item tracking history
Date Time Location Tracking event
7/7/2023 23:16 Newport Depot - Prepared for delivery - View an extended tracking event description
6/7/2023 23:07 Newport Depot Prepared for delivery
5/7/2023 23:12 Newport Depot Prepared for delivery
5/7/2023 17:40 Newport Depot Returned to Depot
5/7/2023 9:28 NOTIFICATION SERVICE - Your delivery today - SMS sent to recipient…+Your delivery today - SMS sent to recipient
5/7/2023 9:28 NOTIFICATION SERVICE - Your delivery today - interactive SMS sent to recipient…+Your delivery today - interactive SMS sent to recipient
5/7/2023 9:26 Newport Depot Out for delivery
4/7/2023 23:19 Newport Depot Prepared for delivery
4/7/2023 8:38 Newport Depot Out for delivery
4/7/2023 4:35 Newport Depot Received at delivery depot
4/7/2023 0:36 National Hub Sorted
3/7/2023 17:13 Belfast Depot On route to hub
3/7/2023 16:04 Belfast Depot Collected

They have, as yet, not once attempted a delivery despite claiming it was put on the van. I now have two parcels stuck in the depot. I've instructed all my suppliers to not use this company or I will purchase from other sources.