Thiefs-scammers - they will be stealing your package and not reply to your inquires. Avoid at all costs if you want to receive the goods you paid for.
I paid 77£ (90 euros) for a 626 grams parcel from the UK to Spain.
If you think that they are going to charge you what they offer on the 'quick quote' page you are wrong. To say more: when I did the quick quote I got like 6 or 7 options, some of them affordable.
When the parcel arrives to them: You will see an icon that says 'Pay now' and there what I could see was only one option available. Which one? The most expensive one. Where are the rest of the options? Disappeared. Their excuse: with the rest of the options from the quick quote page, the majority of the parcels are returned to them. 'As a favor' they activated these options for me but warned me that 'I would be wasting my money'. They basically hold your parcel ransom and ask for whatever they feel like.
Rip off. Stay away.
Please this are typical scammers! They receive packages and they never reply or contact with you! The phone is not working it's a big scam! Stay away! All last good comments are from them! The stolen one package of 3000 euros. Still no one is there! Stay just away! * and etc
*Personal information redacted by admin
Hello, I've got a parcel stuck at their warehouse since the 9 of july 2021. I've paid the forwawding service and got no response since. No one is answering my e-mails and the parcel is still there. Is it a scam? Order number 8545.
Site is very user-friendly easy to use, could not have asked for a much better service! I'm out and about a lot so really appreciate the notifications.
Postal prices in France can be pretty horrendous so I thought I'd give Parcel Flow a go... What a mistake... They wanted to charge me £27.00 to send a tiny package that weighed a couple of hundred grams!
I emailed them twice to find out why they are so expensive but as you can imagine... Absolutely no response.
Do yourself a favour and steer clear of these scammers.
I have initially had a bad experience probably because of no response from them for almost two weeks but it was great after that. I have had Paul from Parcel flow contact me and resolved the issue quickly. He has been very helpful and when ever I have to make an order I first even confirm with him and I place the order. He even intimates me if there is going to be a delay because of a holiday in UK etc. So far I have not lost even one package and items arrive quite quickly and a tracking number is provided. So I have retracted my older review for this new one as the experience has been only better after the initial hick up.
I will definately use this service again as they offer your own handler and got quick response to emails. The item arrived a few days later but this turned out to the fault of the seller and not parcelflow. The costs are better than other competition as I have discovered using the quote system they provide.
Takes 2-3 weeks to get your package shipped
Responds to 1 out of 10 emails it seems with very little info and just a generic response.
Wesbsite charged me twice and they are taking forever to refund or even respond
My parcel never arrived and after multiple attempts to contact them for assistance in tracing it, they never answered my emails. Totally useless and fraudulent, total waste of money. After closer inspection of their website, it does look quite amateurish and fake - please don't use them.
I used Parcel Flow after a terrible experience with a different company and I would certainly recommend them. Service was fantastic, reliable, and my delivery arrived on time despite issues with the seller, which Parcel Flow looked into on my behalf. No complaints whatsoever! A*
Thanks!
I have used this site for about two years and never had a single issue with them. I was a little surprised to see a couple of negative reviews on them. This is one of the only sites that lets you pay just per shipment rather than pay a regular membership. I wouldn't hesitate to recommend these guys to anyone I know.
I have been using Parcel Flow for the last year for my UK webstore purchases. Pete and Team have always been super helpful, and have made sure my parcels land with me safe and sound.
I have even purchased glasses and they were double boxed and arrive in perfect condition.
I have recommended ParelFlow to my friends who do the same sort of shopping I do. I will continue to use them and I can't wait for my next lot of stuff to arrive!
Terrible terrible service! Stay away, I am waiting for my parcels now for 2 months and I am worried that it won't ever arrive at its destiny. In 2016 they had good service, but since a guy names Pete Green took over, it's just SH*T. He doesn't reply to any emails and while I paid everything, the parcels are still at the depot.
These are a bunch of scammers. NEVER AGAIN will I use Parcelflow.
Need help as my package are stil with parcel flow since 31-Aug-2016, I tried sending them emails and calling them almost everyday but no response. The bad part is the item I order is for my brother's birthday and not available in UAE and Philippines. I hope parcelflow respond to one of my emails.
Hello
Parcelflow received my package and did not mail me until I sent message to them, they later update it. I sent message to them to open it and confirm what is package, they I should give them permission to open it, which I sent another to them that I gave them permission. Now parcelflow did not reply my email again. I have sent several email to open this package but they did not reply my message, I don't know their mission for them not reply my messages. What will happen, If I make payment for the shipping, How am I sure they will ship my package because I read bad comment about this parcelflow company. It is a pity that this people are just rip off people like that.
I recently had a pair of beluga 2.0s shipped by adidas UK to a forwarder known as parcelflow, the package shows it's been delivered and received by Paul Vincent Gartlan on the fifth of December, who happens to be the director of parcel flow however the fowarding company is not replying to my messages and the parcel is not showing up in my packages, it seems they have tried to do a runner with my package
Great job and amazing services. We are getting online purchases to anywhere in the world at the cheapest rates. Would highly recommend them.
My package just disappeared and receive no news from them despite numerous attampts to call and write. Total scam, stay away!
Overview
ParcelFlow has a rating of 2.7 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. ParcelFlow ranks 30th among Mail Forwarding sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members