PaperTrue did an amazing job reviewing and editing my writing. They provided corrections to grammar and made thoughtful analysis of key elements of the writing structure. I wrote a first person novella, and they treated it with the same fact based scrutiny of academic writing. I would absolutely use PaperTrue again. The coolest thing about PaperTrue was that they made it fun. They've obviously gotten to where they are in the industry by hiring talented staff and staying committed to quality.
No reservations, I would recommend this company to anyone.
PaperTrue ensures your document is corrected for all language errors and has an improved clarity, consistency, sentence structure and coherence.
I continue to place orders with PaperTrue.
I have used the editing service many many times, and I honestly think that they did really good job and made my works looked very professional and confident. They never disappointed me. I highly recommend most writers to use Papertrue.
Actually, I really love their feedback.
It is the best proofreading I have ever gotten.
But they made my paper revision later than they promised, almost one day late.
They notified me of the delay early, but I can not say that that was a pleasant memory.
I have willing to use their service again later because their revision itself was really satisfying.
Hey Juntae,
Thank you for taking out the time to review us. We are glad to know that you liked the editing and proofreading work done on your document.
To understand the underlined issue at hand, one of our executive from our support team will be in touch with you immediately and understand how we can make your experience better.
Regards,
The PaperTrue Team
My evaluation about the proofreading services provided by PaperTrue was 'Okay' or 'Pretty good'. I was quite satisfied for the first 3 or 4 jobs. However, when I got a clean copy of my longer essay, the job was a bit shock. The final copy was not ready to submit - the table in the essay was broken without editing properly. Probably, the editor did not have a last check(?).
I have now a 2,000 word essay, but I am hesitating to ask PaperTrue, because if I might have another bad luck.
Hey Kathey,
Thank you for taking out the time to review us. Our support team will be in touch with you within the next 12 hours and understand what went wrong. Rest assured, we will revise your document at no extra cost and make sure your experience remains consistent as it has been in the past:)
Regards,
The PaperTrue Team
The works was not professional and misplaced and misspelled words
Hi Cynthia,
We sincerely apologize for the experience you've had working with us. This is not representative of our usual standards, and we will work hard to prevent this from happening in the future.
Our representative has reached out to you regarding a combined offer of a free revision and a free edit for your future orders.
Best,
Team PaperTrue
1. PaperTrue claims that it is incorrect to say "the investor invests her assets". Instead, "the investor invests their assets" is grammarly correct.
2. PaperTrue claims that they issued a refund. This is not true. After a long series of emails communication, PaperTrue finally agrees to refund 15% of my money, on the condition that I remove all negative online comments about them.
Stay away from PaperTrue. This is a company located in Singapore. The editors may not be native speakers! I guess this is how they make money: send you low-quality service, and refund 15% if you complain. They will keep the 85%!
Hi, Joe.
As we have clarified before, it is grammatically correct to use "they" as a singular pronoun. If you'd like to know more about this topic, read these articles from the Oxford English Dictionary(https://public.oed.com/blog/a-brief-history-of-singular-they/) and the APA Style Blog(Welcome, singular “they”).
Our representative got in touch with you about the refund, but we did not receive any reply from you.
As we have also clarified before, we hire trained, experienced editors from all over the world. They keep themselves updated on all the latest developments in grammar and vocabulary, delivering the quality edits that our customers love.
We urge you to stop spreading misinformation and communicate your grievances to us directly.
Best,
Team PaperTrue.
I placed an order after trying their free sample. However, the one who edited the full article is not the one who worked on the free sample. And the full article is edited in a very careless way. She only did minor changes, and she kept changing my words in a very inconsistent way. For example, I wrote "the investor only invests up to 10% of her total capital...". She kept changing "her" to "their". Even I knew that "investor" and "their" are inconsistent! The editor kept changing "her" to "their" in several places. I do not think my draft is "revised" after their service. There is a reason that I paid extra money to get a faster service. However, I have to wait for another 24 hours to hear from their editing team. That doesn't mean they will revise it in 24 hours. That just means that they will respond to my request. I am very unhappy with PaperTrue.
To follow up: the editing team insists that they did a great job. Even though the editor change "her" to "their" in eight places. They insist that their work is correct because they have a lot of "good reviews" online. Does it mean that you can do whatever you want when you have a lot of good reviews? After several rounds of email communication, they agree to offer 15% refund. I guess that is how you make money: did a shitty job, and steal 85% of the payment.
To follow up: I was trying to dispute through my bank, and I found that the charge goes to Singapore. Now I know why my draft is done in such a poor way: it might not be even be edited by a native speaker!
To follow up after I read PaperTrue's response:
1. PaperTrue claims that it is incorrect to say "the investor invests her assets". Instead, "the investor invests their assets" is grammarly correct.
2. PaperTrue claims that they issued a refund. This is not true. After a long series of emails communication, PaperTrue finally agrees to refund 15% of my money, on the condition that I remove all negative online comments about them.
Stay away from PaperTrue. I guess this is how they make money: send you low-quality service, and refund 15% if you complain. They will keep the 85%!
I am applying for medical school and working full-time. There are so many essays involve in applying to 22 school.
This website is a blessing. With my schedule, I can spend a night or two writing essays and in 24 hours or less. It will be edited. They do grammar, syntax, punctuation, but I was really impress on how they capture my thoughts and improved the vocabulary of my paper.
I even used them to edit my experience sections, short answers questions and essays for the application. Most important, I get quality work at decent prices. I wish I knew about them in college. Please take advantage of their services.
It is very effective and of great value.
I am giving it a recommendation for academic students. Thanks a lot for the help.
They asked me to remove my bad post and they will refund me, anyway I have been with me like since July 19/ 2022 and they tried to play game with me, and different people lead the case to tell you how important your case to them. However, they are so bad in the review and customer services.
I am still with them till post this review.
My advice to you please do not waste your time or money with these scammers people.
Hi Abo,
Our customer support executives have been constantly in touch with you over the last couple of months. To make amends for a delay in your order, we offered you a 100% refund along with some additional discounts and credits.
You accepted this offer, but at the same time, raised a case on the payment gateway. This froze the payment and made it impossible for us to transfer your refund.
Over the last month, multiple people from our customer support team reached out to you, thoroughly explaining the situation.
However, you continue to believe that we are deceiving you. Since you have chosen to go ahead with the case, we cannot play any active part in the refund and it will be handled solely by the payment gateway.
We hope you stop spreading misinformation regarding this matter, since it undermines the sincere effort put in by our customer support executives.
Best,
Team PaperTrue
I have always used PaperTrue for my thesis writing assignments and have usually received good feedback from professors. Only a few cases were this did not happen but they are consistently professional and good at what they do.
Hey Martin,
Well what can I say... even the best of us are in the end only Human. Team PaperTrue might not be perfect but surely does strive hard to help our clients achieve it. Thank you for your feedback we shall keep that in mind and improve our service.
Best Regards,
Team PaperTrue
True to their word, delivering the proofread doc before the agreed time. Changes and suggestion were very good and relevant. Fair price, and great support when i found some billing issues. I would totally recommend Papertrue.
I've asked PaperTrue to edit 2 to 3 page-texts in English. They were done within 24 hours and the comments were very helpful. While simple language errors were (visibly) corrected, more elaborate suggestions were well explained.
Dear Annette,
Thank you so much for your review, it goes a long way in motivating us to keep doing better.
We hope to see you soon!:)
Cheers,
PaperTrue Team
I am quite pleased. The editor mostly focused on the reconstruction of my thesis, and she suggested better wording or structures for various sections. Though the delivery was delayed, the prices are fairly reasonable, and I hope they can provide some offers for students.
The actual proofreading was of really high quality. My editor not only fixed grammar errors, but also made the thesis sound more intellectual and enjoyable to read. She also made some notes on where a sentence or paragraph was unclear or where an idea needed to be explained more thoroughly.
The quality and promptness of their service is unquestionable!
They will carefully attend to all your editing requirements. All my research papers stood out thanks to them! They made sure my academic work was well-structured, clear, coherent, and free of error. They are extremely thorough. You will be amazed by the little mistakes they will find and correct.
I will continue to use their service, and highly recommend them to all graduate students, college professors and authors. I promise you... they will transform your manuscript or paper into a publishable book or article!
As I was struggling with the APA style Papertrue editors guided me and improving my style and writing for my audience. The editor paid utmost attention while editing. Thank you very much for your professional guidance and corrections, it was very helpful and I learnt a lot of things. Wish I'd discovered this site sooner.
My main reason for coming to the PaperTrue was to improve my writing skills and the team provided me with useful information quickly. When I got an opportunity to ask them questions which were bothering me at that time they answered my all questions quickly as well as clearly. I would use this service again.
I really liked their services. Very professional and accurate. They did an excellent reviewing job in my paper regarding Finance. They improved the flow and the sentence order among others. My paper is now much more elegant and ready to send to a peer-reviewed journal. I would recommend this service to anyone.
Dear Caglar H,
Thank you so much for such a nice review. It means a lot to us!:)
We look forward to working with you again!
Regards,
The PaperTrue Team
You should hire editors in finance and accounting with publication experience in peer reviewed articles as most of my papers that weee edited by your company are rated poorly by journals" reviewers
Hello,
Thank you for your review.
Our editors did their best to edit your document perfectly. We even gave you a free revision as you were dissatisfied with our services.
While you clarified that the issue was related to the journal’s feedback about a “dichotomous variable” in Module 3, there were insufficient details given for us to address. This issue was more related to the research methodology used. Later, we also provided another paid revision after 30 days, after which you didn’t communicate any other concerns.
Our users are always free to post any review on this open platform. We feel that we made a sincere effort to implement your feedback. We hope all your issues have been resolved and wish you all the very best on your academic journey.
I used the services of papertrue for proofreading of a book on a historic topic. The result was excellent and I'm really pleased. The editor not only corrected the spelling and typical "German" errors, but also gave few but important hints on some misleading expressions. The whole procedure was easy, affordable and in time. Can highly recommend papertrue and will use the service again.
Dear Bernd K,
Thank you so much for such a wonderful review. Our editing team is extremely happy, It means the whole world to us.We wish you all the best with your Book and look forward to working with you again!
Regards,
The PaperTrue Team
Overview
PaperTrue has a rating of 4.1 stars from 349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PaperTrue most frequently mention high quality, constructive feedback and live chat. PaperTrue ranks 23rd among Academic Editing sites.
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Daniel,
Thank you for your kind words, it goes a long way in motivating our editors to work harder for you. We're glad you had a good experience and appreciate the recommendations. We look forward to being of further assistance.:)
Best regards.
PaperTrue Team