I've used PaperTrue's service several times, and I've found the comments, track changes, and the logic of revision recommendations are very helpful that's also enhanced my writing skills as a non-native speaker.
I was very worried about my thesis to be edited and proofread. I chose PaperTrue and they were well within their deadline and edited my package perfectly, they also followed up quickly with any questions I had regarding the edits they made.
I have ordered to edit a script in FDX format with 3 days turn around. Today is a day 5. I've got an email with "completed work " instead of edited script, I've got EMPTY TITLE PAGE plus ONE empty, white page! In MS WORD format! I called the number they have on a website. The person who answered, speaks English worse than I do. And English is not my original language! Instead of solving the problem, he starts to patronize me and delay time. I asked for a refund. I have a doubt I will ever see my money again!
Thanks for the review. It was good and the service super fast! Thanks again! I highly recommend it!
My manuscript was a scientific paper, for a journal. The reviewer was careful not to change the words, which sometimes seem wrong, but in reality, they are appropriate for the sector.
I first got on PaperTrue out of curiosity about their rates for editing documents and about their process. Their customer support reached out to me and offered to answer any questions that I had. He was very helpful and was able to answer all of my questions within a couple of minutes of my asking.
I would definitely recommend PaperTrue!
I appreciate the communication with your team. Kevin and his colleagues were very understating, flexible, and patient. They always listened to my concerns and forwarded them to the team in view of best satisfaction of me. I loved working with PaperTrue
I have to admit that their editors are brilliant. I tried their services because my study paper submissions were due and I had no time to edit or proofread my research. Thank you for all of his unique recommendations for my research paper.
The service was very good and their comments are very valuable. They sent three documents, the original, track changes and final documents. So its easy for the user to finalize the texts without any hassle.
It was my first experience with this service or any service of it's type. Due to the nature of the project I had undertaken, I felt they were invaluable with their proofreading, but I like semicolons and thought that the inordinate amount of time they took trying to extract them from one chapter was redundant when I removed them since they were a distraction to the readers experience with the story, and not part of any rhetorical construct. If I use this service again it would be after I had completed several drafts of my document first--Live and learn.
Dear Tamara,
Thank you so much for your review, it goes a long way in motivating us to do better. We apologize for the inconvenience and urge you to send your document back for a free revision.
We hope to see you soon!
Cheers,
PaperTrue Team
PaperTrue is a unique book editing company that works to always maintain standard. It offers a sample edit where its professional editing is not left behind as to convince the authors to transact with them. A trial can convince you, I therefore recommend PaperTrue for every author. This company edited my novel and most of the words and sentences that I thought were correct were corrected and now my novel is polished with error free. Their services are very satisfactory.
Fortune Emerence Nwaiwu
The Author of The Weeping Voice.
Nigeria.
"We are thrilled with the service you provided us. Your team demonstrated the utmost professionalism and provided us with superior skills and service. We are confident that we chose the right service from the first contact to the last we were treated with courtesy and professionalism.
The critique service exceeded our expectations and has provided us a wealth of invaluable insight into our project. Our business documents look perfect.
We will recommend you very highly to those seeking exceptional editing services, and we will certainly turn to you when we are in need of additional services. Thank you PaperTrue for doing a great job. We look forward to working with you."
They gave me advice on how to improve errors that I didn't notice, such as the format of paragraphs and outlines, and line spacing. They told me that it was difficult to convey the meaning of the parts that I was wondering whether to revise or not.
After that other site (who starts with an s and ends with an r) e-mailed me last-minute (the day before I needed my research paper back), after taking several hundred of USD from me, that they needed 3 extra days due (according to them due to being too busy, so I felt I am not important as a customer). I immediately emailed Papertrue if they could offer me custom 24hrs service (which was not listed in their site). And they did!
They split my paper across very competent and friendly proof-readers. They all offered me excellent feedback on clarity! And pointed out, how I should cross-check my research goals across my paper and gave me other very useful advice!
Papertrue was in the end a better value for my money. And as a PhD student, I am not rich.
The other service even took over two weeks to refund me my payment! I of course will never even think about using sxxxxr. I will go straight to papertrue instead. Thanks Papertrue for saving this PhD student, me!
I was really amazed with the final outcome. The language and correction were extremely well cleaned up, and there were several helpful notes in the margins with recommendations on how to enhance the article.
A proposal submitted to NSF. I was very satisfied by the timing and the quality of service. The staff were very responsive and flexible to accommodate my needs. Review completed on time. I'll recommend to my colleagues and students.
I had ordered for proofreading services for my journal and the suggestions from the editor really helped me. The editor was very confident about the necessary changes which made my writing very good. Will definitely use the service again!
I use this place often and I always get great timely service. I used a competitor prior to this place and never got a paper back on time. This is the place to go if you are serious about getting results.
The English review was careful, but the reviewer was not familiar with engineering terms. In some passages where there was a reconstruction of the phrase the text lost its meaning. This must have been due to the lack of familiarity with the topic. Nevertheless, there was a significant improvement in the text.
Hi Fernando,
Thank you for taking the time to write a review. We always try to pair every document that we receive to the respective subject matter expert but sometimes due to high volumes, the document goes to an editor who might not be familiar with the technical terminology so he just edits the document at the language level and not the technical level. Your feedback is very important to us and we are continuously working towards making the experience better for our customers. We look forward to serving you again and provide you with the 5-star service that we are known for.
Best Regards,
Team PaperTrue
Considering the topic of my paper and the sensitivity of its contents, Papertrue editor managed to make sense of my paper. Overall, I am happy with the results and the suggestions provided has been helpful of structuring my sentences. I hope that the reviewer's will be happy with the changes and passes the round of review. Thank you.
Excellent editing work. Genius Editor! I have a strong definition about what is editor's work and duty. Well is to secure the elegant English language for my texts, the cohesion between sentences paragraphs and chapters. Nothing else! I am not interest of any editor's idea of how to build the text. I am always the author, and editor is always the editor! No confusion here as many editors trying to replace us authors in a very poor way! Bravo! Papertrue in is in my heart for ever. Staff with top mood and attitude to support me! Bye bye, Love and kisses from Nikoa Grotius
Hi Nick,
Thank you for your kind words. Our editors enjoyed working with you on your novel. Team PaperTrue wishes you immense success on your book and we look forward to collaborating with you in the future.:)
Best Regards,
Team PaperTrue
Overview
PaperTrue has a rating of 4.1 stars from 349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PaperTrue most frequently mention high quality, constructive feedback and live chat. PaperTrue ranks 23rd among Academic Editing sites.
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Vitaliy,
Thank you for taking the time to share your recent experience with us. We sincerely apologize that your script editing did not meet your expectations, and we understand your frustration.
We take turnaround times very seriously. While our standard turnaround for FDX edits is 3 business days, on occasion, complex projects may require slightly longer. In such cases, we proactively reach out to inform the customer of the slight delay. It appears there may have been a misunderstanding regarding the final delivery format. We apologize if the phone representative you spoke with did not meet your communication expectations.
We offered a free revision to address any concerns you had about the completed work. Additionally, we attempted to reach out to you via email from our support team to discuss this further and explore resolution options. We value your business and would appreciate the opportunity to regain your trust. Please consider replying to this email or contacting us directly, so we can discuss a solution that meets your needs.
Sincerely,
Team PaperTrue