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Paper Help has a rating of 4.0 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paper Help most frequently mention customer service, high quality, and due date. Paper Help ranks 26th among Academic Editing sites.
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4,808 reviews
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PaperHelp has taken a tremendous amount of stress off my shoulders when it comes to my writing assignments. I am a full-time 4th grade teacher, college student, as well as a mother of two. To say my plate is full, is a understatement. Knowing that my assignments are in good hands with PaperHelp and knowing the papers are very well written and exactly how I need them is a huge help! I am so appreciative of those who are willing to help me out during these stressful times.
You guys are really amazing. I've been struggling all semester with one personal emergency after another and your service has literally carried me through it. THANK YOU!
Paperhelp either produces great work, or crap work. There really isn't an in between. When crap work is produced they want you to pay extra to get the quality work they should be producing to begin with. If I request doctorate level work, I don't expect high school level work with incomplete thoughts, and tons of grammatical issues. The inconsistency is very frustrating and at this time has me researching other solutions. Don't get me wrong I've had like 5 great papers produced, 1 semi-ok and the one that I'm having them produce right now is horrible, its the worst I've received since I started with them over a semester ago. I even provided for them an 2 examples, and a grading rubric to follow. If you have time to spare--- this service could be an option. If its crunch time and you need to guarantee quality you may want to shop around.
The person wasn't very helpful at all. She just said for $15 we can try to obtain another writer and she apologized for the inconvience. Didn't make me feel reassured at all that another writer would definately be obtained and advanced doctorate level work would be created quickly. I even in my comments requested that the document not be revised but completely re-written by a law student or someone studying law and there was no response to that request. Just pay $15 more and we can try to get someone else to work on it. Terrible service.
I chose paperhelp because most of the review ere satisfactory.
* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Like others, I have also received a $#*!ty paper after ordering an advanced writer. Extremely redundant and almost half-assed. Did not read the instructions or sources I provided enough to actually do the paper correctly. Cited one of the authors as a "he" when she is a woman. Goes to show these are just people that speed through these papers without taking the proper time to look at the instructions provided. These are clearly writers from India and not the countries that they say they are from.
Tip for consumers:
provide longer deadlines so you can revise with the writer accordingly
Products used:
advanced writer 800 words
* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Ammofasa!
Thank you for your feedback. On behalf of PaperHelp.org, please accept my apologies for not meeting your expectations with the paper. To express our gratitude for being such a valued customer, we will save 100% of the amount you have paid for the order to your personal balance. The funds will be available for any of your future purchases on our website. In case you have any further questions, do not hesitate to reach us.
Alan, Customer Care Manager
Email: support@paperhelp.org
Sent in info, including my previous attempt at the paper with information of what the paper was to discuss. Paper discussed the concept perfectly, but when asked to discuss the mind map (which I sent in), the paper has it's own version of a "mind map" that is for a different profession, and then discusses it. Not of any use at all.
Hi, Bob. Appreciate you sharing your first experience on our platform. We apologize for the confusion and inconvenience caused by the discrepancy in the mind map. We have reviewed your order and have initiated the revision to address this concern. The improved paper will be delivered to you within your initial deadline. In addition to addressing the specific issue you mentioned, we would like to highlight the possibility of 3 revisions absolutely free of charge as soon as the paper gets delivered to you. Once again, we apologize for the oversight regarding the mind map. We value your feedback and will take immediate steps to rectify the situation.
Thank you for your understanding and giving us the opportunity to make things right.
Respectfully yours,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org
Currently, on revision 3, the provided template was not used. Unclear, seems like multiple people worked on sections of the paper, and lacks flow. No statistical anchor and many more. The problem, purpose, and RQs require significant revision.
I hope this is corrected, I will need an extension because of the revisions. Very disappointed in the quality.
Hi, Marco.Thank you for sharing your feedback regarding your recent experience with our service. We are sorry to hear that you have not been satisfied with the quality of the work produced by our writer. We understand the importance of providing high-quality writing that meets your expectations, and we apologize for any confusion or lack of clarity that you have experienced with your order. As a gesture of our apology, we would like to offer you a 50% discount on your next purchase with us. Here is the code for you: e7ee8ab32a.
We are committed to providing you with a final product that meets your expectations and will work with you to achieve that goal.
Thank you for bringing these issues to our attention, and we look forward to the opportunity to make things right for you.
Sincerely yours,
Alan, Customer Care Manager
Email: support@paperhelp.org
Great my paper was in time a exactly what I asked for
Hi, Christine. Thank you for your positive feedback! We're delighted to hear that your paper met your expectations and was delivered on time. We strive for excellence and appreciate your trust in us. Looking forward to assisting you again in the future!
All my best,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org
Somewhat the experience was not satisfactory as there were so many errors.
Online recommendation
Online recommendation
* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello, Bessie! We sincerely apologize for the grammatical errors in your paper and the dissatisfaction this has caused. We understand the importance of accuracy and quality in our work. As part of our commitment to your satisfaction, we offer 3 free revisions, and we encourage you to utilize this service if the paper does not meet your expectations. We have already initiated a revision of your work and will prioritize its completion to ensure it meets our high standards as soon as possible.
Thank you for bringing this to our attention.
Best regards,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org
I had two papers done, no problem. Third paper, oh boy, so. Many. Issues.
I submitted my order a week ahead, and I asked for a rough draft because my professor demands one before we turn in the paper. I wasn't even picky. I told the writer anything would be good, it could be one paragraph. The writer REFUSED TO TURN IT IN. He submitted an old paper of mine for the third paper (wtf?). Customer service refused to help, they told me to wait up until midnight for the rough draft. And I told him, since I clearly won't get one, I want a discount. They basically told me to go to hell, wait until midnight and if I still didn't get one to message them, lol. I had to work the next day at 6 a.m.
Listen kids, you get into sketchy activities, and you get sketchy results. Ordering with these guys is like flipping a coin, you might get a good paper but oh trust me, when it's bad, it is bad!
Hi there!
I’m so sorry for your experience with a writing service. Could you please specify your client ID? This will help me look for your orders and check what has happened with the one you were not completely satisfied. This way I'll be able to find a beneficial solution for you in the situation occurred.
Hope to hear from you at support@paperhelp.org or you can leave it here in reply to this message. Thank you!
Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063
I just had a baby and fell completely behind on my assignment so I thought I would get some help. So paid to have a paper completed in 3 days, It took them 5 days I wasn't offered a discount or anything. On the fourth day when I asked for a refund they replied 8 hrs later stating they sent me the paper hours ago, mean while I just ended up writing the paper myself. Moral of the story just do it yourself, I wasted 45 dollars on a paper I didn't even use that's not even better than the paper I wrote.
Hello, Shan.
Sorry for inconveniences. Maybe discount for the next order can improve the situation. Please, write my a private message if you are interested in it.
Rude and unhelpful support, no answers to my emails, so i decided not to order here
Recently ordered my first essay, and was very disapointed when my paper was 20 minutes late (at least) and could not get anyone to respond from customer service. After 30 minutes talking to someone on chat, my paper was finally done, but did not include an abstract as I had ordered.
Dear Lyndsey,
I'm very sorry to hear about your negative experience with our service. We found your order in our system and the writer was fined so no such accidents happen in future. Your case was escalated to the Customer service department.
Their customer service is great, however, I am not satisfied with the essay quality I ordered. I paid for the abstract separately, but the writer (4969) decided to place the abstract right in the introduction (APA format). He/she also didn't include any keywords. He/she later said that it is the right form. I asked the writer to revise the essay and pointed out on mistakes, but he/she simply returned the same essay with minimal changes saying. "I do not know if you know the purpose of the abstract but in the paper, it is pretty much the introduction page as well." Yes, I know the purpose of the Abstract, especially in APA format, and it is definitely not the part of introduction. Overall, the company is good, but I wouldn't suggest to order essays from them since it seems they employ not very competent people.
Dear Anna, I am sincerely sorry for your bad experience. I have escalated your ticket to the customer service department. Hope we can fix the situation with you. Please write us your contact information (email, phone number) in a private message so we can contact you and try to make things better in our writing service. Thank you for your comment.
Gain trust and grow your business with customer reviews.
Welcome to our custom writing service! Get help with any kind of assignment – from a high school essay to a PhD dissertation. We can:
* Write from scratch according to your instructions. Plagiarism free papers, 100% guarantee!
* Edit and proofread your paper.
The price for our written assignment depends on:
1. The number of pages
2. Deadline
3. Academic level
PaperHelp.org offers top-notch quality of service at quite an affordable price. Although it may seem rather low, we understand the importance of client-oriented pricing.
Making An Order Is Very Easy:
- Fill in our online order form providing all the details.
- Proceed with a safe online payment.
- An email notification will be sent to you once your order has been delivered. Go to the website to review it.
- Preview, approve and download the paper. Now it is yours!
The order process is done online via this website. This also includes communication with your writer via the messaging system in your personal control panel.
If you have any questions regarding the order process, feel free to contact our Customer Support Representatives. We will gladly assist you!
Hi, Terry. We deeply regret the inconsistency you've encountered in the quality of our service. Your feedback is invaluable, and we have taken swift action to address the issue by re-assigning your work to a different writer. The version revised by the writer of the requested academic level and proficient in your subject has been uploaded for your evaluation, and we genuinely hope it meets your expectations. In acknowledgment of the inconvenience caused, we would like to offer you a 30% discount for any of your future orders with us (9cca67203c). Your satisfaction is our top priority, and we are committed to ensuring a seamless experience moving forward.
We appreciate your patience and understanding as we strive to deliver the highest standard of work. Thank you for choosing Paperhelp, and we look forward to serving you better in the future.
Yours respectively,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org