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Paper Help

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Washington
1 review
0 helpful votes
Follow Christine K.
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Fantastic, life saving!
December 6, 2022
Updated review

Simple and quick process ordering. The product I got back was definitely above average, got a 100% on my Essay!

Date of experience: December 6, 2022

Simple and quick process
November 29, 2022
Previous review

Simple and quick process

Date of experience: November 29, 2022
Mexico
1 review
0 helpful votes
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Very happy
June 12, 2024

The paper was well written very satisfied with the essay I recieved and got a 10/10 in the lab report. Thank you!

Date of experience: June 2, 2024
Tennessee
1 review
0 helpful votes
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So helpful!
March 22, 2022

I am very pleased. Received well before the due date! Will definitely use this service again in the future!

Date of experience: March 22, 2022
Alan D. Paper Help Rep
over a year old

Great, Alex! Happy to hear from you. Can't wait to see you again!

Florida
1 review
0 helpful votes
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Perfect
October 7, 2023

They are fast and responsive. They did a great job with my assignment. Will use them in feature too.

Date of experience: July 22, 2023
Tennessee
1 review
0 helpful votes
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Thanks
October 1, 2023
Updated review

Good experience, fast and quick service. Also provide quality work and does not mind making needed or added changes.

Date of experience: October 1, 2023

Provide quick communication
August 28, 2023
Previous review

Provide quick communication

Date of experience: August 28, 2023

Good papers and respond in a timely manner and honor...
August 21, 2023
Previous review

Good papers and respond in a timely manner and honor your deadlines.

Date of experience: August 21, 2023

Easy and secure
March 29, 2023
Previous review

Easy and secure

Date of experience: March 29, 2023
Tennessee
1 review
0 helpful votes
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Helped in a jam. Seemed very professional
November 15, 2022

Seemed pretty user friendly for first time being on it. Paper seemed well written and cited as per topic request given. Thank you for the help

Date of experience: November 15, 2022
Georgia
1 review
0 helpful votes
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Excellent
December 13, 2023

Easy and fast ordering. Support team was very helpful. Writer did an excellent job and exceeded my expectations.

Date of experience: December 13, 2023
Canada
1 review
0 helpful votes
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Awful
November 4, 2023

The writer didn't follow instructions, the writing style was weak and refused to make further adjustments as requested.

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2023
Marketing T. Paper Help Rep
over a year old

Hello, Nanoosh. Thank you for sharing your feedback with us. I sincerely apologize for any inconvenience you may have experienced. To ensure your satisfaction, we have processed a full refund for your order. Please expect the funds to be credited back to your account within the next couple of business days.

We value your patronage and strive to meet the expectations of our customers. Please let us know if there's any other way we can assist you in the future.

Yours respectfully,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Texas
1 review
0 helpful votes
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Fantasic!
September 11, 2023
Updated review

I love this site! So helpful with a full schedule. Also a great way to get my create juices flowing when I write other papers.

Date of experience: September 11, 2023

Love you'll!
February 21, 2023
Previous review

Love you'll!

Date of experience: February 21, 2023

Amazing!
February 20, 2023
Previous review

Amazing! Great work!

Date of experience: February 20, 2023

Thank you for your service
January 26, 2023
Previous review

Thank you for your service

Date of experience: January 26, 2023
Minnesota
1 review
8 helpful votes
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Sexual education
April 10, 2016

I had to rewrite my whole paper due to plagiarism. What a waste of money! The entire paper was copy and pasted. Very poorly done.

Date of experience: April 10, 2016
Alan D. Paper Help Rep
over a year old

Dear Jo! I have found lots of orders in your subject in our system by the initials Jo A. Here's why it's hard to get what orders belongs to you. Could you please specify the number of your order by email support@paperhelp.org? I'll check it and do my best to find a way out of the situation occurred.

As for plagiarism, I'm so sorry to hear that you detected it in your work, also it is very strange as well. Before sending the work to you, it is checked for plagiarism by several systems to make sure your work is 100% original.

You can send your paper for up to 3 free revisions to have it rewritten if you are not satisfied with the quality. In any of the cases, please accept my apologies from whole our team!

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

GB
1 review
15 helpful votes
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I thought I had chosen PaperHelp for good writing services, but their staff was unable to deliver my task on time. I am very disappointed.

Date of experience: October 7, 2015
Ukraine
1 review
0 helpful votes
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Great organization. Written by a pro. I did not hope for such a good result, very good text, content, without any mistakes.

Date of experience: April 18, 2022
Alan D. Paper Help Rep
over a year old

Hello, Frank! Thank you for this great review! Let us know if there's anything else we can do for you.

California
1 review
0 helpful votes
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Great writing
May 15, 2024

The paper is well-written and interesting to read. There are some minor grammar errors but overall it is a good read.

Date of experience: May 5, 2024
Marketing T. Paper Help Rep
12 months ago

Thank you, Htoo. It's important to know there's always certain room for improvement. Glad to hear our service has met your expectations. Let us know if any questions arise!

Ukraine
1 review
0 helpful votes
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I recommend this expert.
September 29, 2022

The work was done on time, even a little earlier, for which a special thank you. Everything was done with high quality. I recommend this expert.

Date of experience: September 26, 2022
Texas
1 review
0 helpful votes
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Great Service
April 5, 2021

Couldn't ask for a better service like paperhelp. They are on time, essays are really good, and will keep using them throughout college.

Date of experience: April 5, 2021
Nebraska
1 review
0 helpful votes
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Reduced stress before my exam
March 24, 2024

I was able to get a professional paper during crucial study time. This freed up some time for me to pass my exam!

Date of experience: March 14, 2024
Marketing T. Paper Help Rep
over a year old

Hello, Ray! Glad to hear we have come in help! Thank you for sharing your latest experience using our platform. Good luck with your future endeavors!

California
1 review
0 helpful votes
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Great
May 7, 2024

It was a very good quality paper. All guidelines I requested were followed and incurred. High quality vocabulary and academic writing.

Date of experience: April 25, 2024
Marketing T. Paper Help Rep
12 months ago

Thank you very much, Owen! We're pleased to hear your latest experience has met your expectations. We look forward to helping you again one day!

California
1 review
0 helpful votes
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Very helpful and professional.
May 25, 2024

I love it. I felt the great support from the company and writer, especially the time I needed help. Thank you so much. I love you guys.

Date of experience: May 15, 2024
California
1 review
6 helpful votes
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IF I COULD GIVE THEM ZERO STARS I WOULD! This company has the worst customer service! My orders have been submitted to me late sometimes or if you need to make corrections or ask for revisions they are so quick to nickle and dime you for more money. I dont understand what happened to the customer is always right? My last order was not in the correct format and received and zero grade and they returned the product to me a day after the due date. Upon receiving my grade I contacted them for a revision even though the paper was returned to me late and they told me it was past the 7 day revision policy, like I have control on when the teacher grades the paper! I feel that anyone wants a quality paper and good customer service USE SOMEONE ELSE! I basically wasted money on a scam company who does nothing but provide excuses to the consumer, instead of solutions! I basically paid money for ZERO grade!

***UPDATE***** I was contacted by a customer service representative on 12 May 17 asling for the order number, which I provided but havent heard from them since that date! PLEASE DONT WASTE YOUR MONEY!

Date of experience: May 9, 2017
Alan D. Paper Help Rep
over a year old

Hello, Angela.
I'm sorry, but I couldn't find any orders placed by you. Please give me your order number to support@paperhelp.org. I would like to figure it out as soon as possible.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Qatar
1 review
1 helpful vote
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I have to write my personal experience with the management of PaperHelp.org, this might be helpful to other users.
Yes I did have arguments with the writer and the customer service (Live chat) on the unaccomplished/incorrect paper work that I received after the deadline. However, I reached out to the management via email and explained to them what happened in an email. They've investigated the issue, and returned to me the next day with an apology and a refund option (90% refund of the payment to my card or 150% refund as a store credit for future use). Because I was so pleased with their care toward their customers I have chosen not to judge them on a one-time experience, I have asked for a store credit.
Some advises for those who want to deal with PaperHelp, please note that only if you have a strong case with evidences they will be very fair with you. They have a proper well-documented refund policy on their website. Please go through it carefully. Yes, refund is difficult to get, but some people might take advantage if tough rules were not there.
Your personal experience could be very different from others of course based on the writer that will handle your case. They are dealing with thousands of writers, in case you have any observations or dissatisfaction I believe they can assign another writer to you. You have three stages of review before the product is considered delivered. Once you receive the final product, you cannot argue for a refund as they have also paid the person who spent some time on your paper – not fair.
Be aware of delay, it happens in real life a lot, so they might ask you for an extension to the deadline. Do not expect perfection, not even in the paper you will receive. You will have to go through it by yourself and maybe add/adjust to what you see appropriate.
I have to say this; you might face a problem dealing with customer service operator (Live Chat) as I did. They were somewhat mean to me, however do not worry you can address this directly by sending an email to the management. They won't let you down.
Be realistic, patient, and accept imperfections.

Date of experience: August 26, 2020

A complete fraud
August 25, 2020
Previous review

I have sent them a finance related study case, and asked for a faster service, which of course added to the bill. Then I was contacted by customer service asking me to upgrade to a professional level because my paper is for advanced level (I doubted it but due to emergency I accepted the upgrade), they have taken a total of $88 from my bank card. My request deadline was in 2 days, they kept contacting me during those 2 days asking to extend the deadline to guarantee quality and I did although I already paid for faster service, I accepted the delay. In the fourth day they have sent me as what they call (solutions of the case) which is literary a rubbish excel file with lots of formula errors. There were random numbers don't know where it came from, further only one out of 10 questions was answered (answered wrongly anyway), I immediately contacted them and as usual they kept asking for extension, I refused because I couldn't take it any more. I was surprised with their respond! They said then sorry consider this as final answer to your case. They did not accept to refund my money nor send the case solutions. Compete fraud!

Date of experience: August 25, 2020

Overview

Paper Help has a rating of 3.7 stars from 602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paper Help most frequently mention customer service, high quality and due date. Paper Help ranks 22nd among Academic Editing sites.

service
267
value
209
shipping
166
returns
165
quality
368
This company responds to reviews on average within 6 days

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5,044 reviews