IF I COULD GIVE THEM ZERO STARS I WOULD! This company has the worst customer service! My orders have been submitted to me late sometimes or if you need to make corrections or ask for revisions they are so quick to nickle and dime you for more money. I dont understand what happened to the customer is always right? My last order was not in the correct format and received and zero grade and they returned the product to me a day after the due date. Upon receiving my grade I contacted them for a revision even though the paper was returned to me late and they told me it was past the 7 day revision policy, like I have control on when the teacher grades the paper! I feel that anyone wants a quality paper and good customer service USE SOMEONE ELSE! I basically wasted money on a scam company who does nothing but provide excuses to the consumer, instead of solutions! I basically paid money for ZERO grade!
***UPDATE***** I was contacted by a customer service representative on 12 May 17 asling for the order number, which I provided but havent heard from them since that date! PLEASE DONT WASTE YOUR MONEY!
Hello, Angela.
I'm sorry, but I couldn't find any orders placed by you. Please give me your order number to support@paperhelp.org. I would like to figure it out as soon as possible.
Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063