logo

Pakible
This website seems to be closed. Find similar businesses

website thubmnail of Pakible
pakible.com
Virginia
1 review
1 helpful vote
Follow Nathan S.
Unfollow Nathan S.
Send Message
Share Review
Report Review

I used Pakible to order some custom cardboard boxes for one of our company's product offerings. The box customization was extremely user friendly and super easy to use. Ideally I'd like some more options, but given its ease of use it makes sense that they have to limit for advanced customization options.

Customer service is really great, both in response time and friendliness. It's probably the main reason we'll stick with them for our custom cardboard box needs, despite the slightly higher price of their product. But again, since we're ordering low quantities, I doubt we could do much better elsewhere.

Keep being great, Pakible!

Date of experience: February 3, 2016
Nevada
1 review
3 helpful votes
Follow Andrew M.
Unfollow Andrew M.
Send Message
Share Review
Report Review

My brother and I recently started a business selling rare hot sauces. We're funding it out of our own pockets, so every dollar counts and shipping costs are especially important. $1 is a lot to us. We contacted the Pakible team early in the year as we were getting started and they gave us a ton of help in sourcing both a standard box and getting prices for larger quantities of custom work. We worked with both their online tool and via direct email, and the experience was very pleasant. We got the standard boxes at a reasonable price, and we're now finally close to having the volume to order a fully custom solution which will save us a good amount on shipping. I've recommended them to a few friends and everyone has had good luck so far, especially with the standard boxes.

Date of experience: July 20, 2015
California
1 review
7 helpful votes
Follow Nathan P.
Unfollow Nathan P.
Send Message
Share Review
Report Review

Much better lately
June 10, 2015

Got 200 branded boxes delivered in 2 weeks. Was a pretty easy process with them. Seems they worked out the kinks on customer support and delivering on time that I noticed some people had troubles with in the past. They're now a really great option for custom packaging. Going to place another order with them next month when I need more boxes

Date of experience: June 10, 2015
New Jersey
1 review
6 helpful votes
Follow John F.
Unfollow John F.
Send Message
Share Review
Report Review

It was good. They were insanely slow but when the boxes came they were worth the money. I would order again if they can get their act together and ship them out within a few weeks instead of 4 months.

Date of experience: May 1, 2015
Chase O. Pakible Rep
over a year old

Hi John,

Glad to hear you were happy with your boxes! Thanks for the feedback. Admittedly, we had some shipping delays early on that were unexpected. We’re very sorry to have kept you waiting for so long.

We’ve made some awesome improvements over the last few months to increase the size of our team, and increase the efficiency of our processes. We hope that you’ll give us another try. Our turn around time is currently averaging 30 days or less.

Thanks again John! Please email me if you have any questions, cortega@pakible.com.

Florida
1 review
2 helpful votes
Follow Alejandro B.
Unfollow Alejandro B.
Send Message
Share Review
Report Review

They are a horrible business. They lie to you when you contact them about your order. It takes weeks to receive responses to emails. It took a little over a month to even get a physical product that was promised for 10 days. On top of that, my boxes came with discoloration bands on some of the flaps for 8/10 boxes! Literally more than have were defective. They do not have quality control at all. It is obvious that they do not understand how to run an effective business. It is a shame they have these capabilities to print boxes, but no sense of running a business or handling customers.

Date of experience: May 14, 2015
Chase O. Pakible Rep
over a year old

Hi Alejandro,

We’d like to apologize for any quality or service issues that you experienced when ordering with us. We were just a small team at the time, and honestly lacked the amount of resources needed to keep up with our initial volume of orders, and service our customers correctly.

In business however, we realize that no excuse is acceptable to make up for quality and customer service issues. For this reason we have invested heavily to expand our team, improve our operations, and enhance the overall quality and service here at Pakible.

We have moved and reacted quickly, and I can assure you we are not the same company we were just a few months ago, and I hope you’ll give us another shot to prove it.

If you have an order # I can reference, I'd be happy to assist you further. Or, just send me an email at cortega@pakible.com and I can help you personally.

Thanks Aalejandro, our sincerest apologies again for any issues with your previous order.

Thailand
1 review
2 helpful votes
Follow Brian P.
Unfollow Brian P.
Send Message
Share Review
Report Review

The box quality on our order was good, but the entire process leading up to receiving our order was painful. They were not responsive with customer service, and the pricing is somewhat bait and switch. We did not order from them again, and have since moved on to both Packlane and Lumi with better results and easier design process.

Date of experience: October 1, 2017
North Carolina
1 review
2 helpful votes
Follow Rebecca H.
Unfollow Rebecca H.
Send Message
Share Review
Report Review

I loved the ease of use of Pakible's website. It was super quick to throw up my logo, website, and a quote and get boxes shipped to me. I would definitely use them again. I also liked that I could change the actual color of the box. The boxes were very slick, with flushed edges and looked very professional. I got lots of compliments on them. They create an experience for the customer. Will definitely use again :)

Date of experience: February 2, 2016
Tennessee
1 review
2 helpful votes
Follow Craig M.
Unfollow Craig M.
Send Message
Share Review
Report Review

The Pakible team has been instrumental in helping my new startup get off the ground. Their product and service is first class, only eclipsed by all team members' genuine interest and enthusiasm (this includes Dante who is quite simply out of this world) in making certain you are pleased and fulfilled with every order. Hats off to a great, inspiring group of people - I sincerely look forward to growing with the Pakible team... and highly recommend!

Date of experience: February 3, 2016
Texas
1 review
2 helpful votes
Follow Andy R.
Unfollow Andy R.
Send Message
Share Review
Report Review

Easy to use
February 2, 2016

Clean and professional website
Very easy to use
Excellent box quality
Great prices

The only downside was that I never received a confirmation or tracking number after placing the purchase. So I really had no idea when to expect the boxes to arrive. They were also being delivered to my team in another city. Since there was no rush on this order, it was no problem. However, it would be nice to have a tracking number and confirmation included after payment.

Other than that, great service and I plan to use you guys again/recommend to friends.

Date of experience: February 2, 2016
North Carolina
1 review
2 helpful votes
Follow Alex C.
Unfollow Alex C.
Send Message
Share Review
Report Review

Rough Start
February 3, 2016

This company totally redeemed themselves. Our first order was really late, not exactly what we ordered and sent no proof. But the quality of the box and the price brought us back. It also seemed like they made some huge strides with website integration and the chat feature was finally active! We were very pleased with our last order. I figure our woes before were simply due to the nature of a new company trying to figure it out. I'm glad they did!

Date of experience: February 3, 2016
Texas
1 review
1 helpful vote
Follow Daniel P.
Unfollow Daniel P.
Send Message
Share Review
Report Review

Pakible has a great model on a market that needs some updating, and I believe they are leading the pack here.

My first experience with Pakible was with the launch program. While it took a little bit for them to work out the "kinks" in their model, it was well worth the wait. I use the boxes for our products and always receive complements from my customers.

I will be placing another order shortly with Pakible and suggest you take a hard look at them. You won't be disappointed.

Date of experience: July 28, 2015
Nevada
1 review
1 helpful vote
Follow Jammin J.
Unfollow Jammin J.
Send Message
Share Review
Report Review

The printing quality is great, especially on full color boxes. Turnaround time is faster than we expected, prices are unbeatable and the website is very easy to use.

Thanks to Pakible we were able to start our Subscription Box business with a fully customized, professional looking box without breaking the bank.

Date of experience: February 3, 2016
Ohio
1 review
6 helpful votes
Follow LaShaya W.
Unfollow LaShaya W.
Send Message
Share Review
Report Review

Hello, I was one of the earlier users of the new site Pakible. I was very excited about being to have custom branded boxes for my clients. I placed the order and waited. My order took longer than expected. When they finally arrived I called to share my concerns about the length of time. The owner and the team were extremely apologetic and really concerned about my experience. As a small business owner I can't imagine launching a new product and more people than expected took advantage of a great offer. It's a good and bad problem. The Pakible team took full accountability and I will be making a new order soon. I would suggest giving them another try. Everyone deserves a second chance. Where else can you get this level of custom branded boxes for those prices. And more importantly with a team that cares.

Date of experience: July 20, 2015
New York
1 review
2 helpful votes
Follow Keith G.
Unfollow Keith G.
Send Message
Share Review
Report Review

We are a start-up that was looking for an economically feasible yet professional looking packaging solution. The ability to place small batch orders was also a big plus. Pakible reps worked with us to match our logo font. The final product exceeded our expectations. We highly recommend Pakible and will be using them for our future packaging needs.

Date of experience: February 2, 2016
Tennessee
1 review
5 helpful votes
Follow Micah J.
Unfollow Micah J.
Send Message
Share Review
Report Review

I own a branding and web design company in Nashville, TN. We placed an order for the Launch box when Pakible was just getting started. It was obvious they were experiencing some growing pains, but their customer service was amazing throughout, and when we received the boxes, we were blown away by the design and quality of the product. We will absolutely order from Pakible again.

Date of experience: July 21, 2015
Utah
1 review
2 helpful votes
Follow Taylor P.
Unfollow Taylor P.
Send Message
Share Review
Report Review

Excellent!
February 2, 2016

The quality of the box is incredible. If you're looking for the "wow" factor for a shipping box, these are your guys. Friendly staff, awesome customer service, and I would recommend Pakible to anyone.

Date of experience: February 2, 2016
Nevada
1 review
6 helpful votes
Follow Courtney B.
Unfollow Courtney B.
Send Message
Share Review
Report Review

Pakible had a 10 for $10 offer when they first launched; it was reposted by a deal site and they were inundated with orders. People who ordered from this first batch, myself included, received the boxes a few months late and the Pakible team weren't that great about responding to emails during this period.

If you've ever donated to a Kickstarter or worked with a start-up that outgrew its infrastructure very fast you know how this goes. Pakible is out of the bootstrap stage now; their customer service is helpful & responsive, the deliveries are on time, and the boxes are great quality for the price.

Date of experience: July 20, 2015
Virginia
1 review
1 helpful vote
Follow Ruigie B.
Unfollow Ruigie B.
Send Message
Share Review
Report Review

One of the best places
February 2, 2016

Honestly the only site I know out there that doesn't have crazy MOQ's, an awesome and simple UI, very straight forward. And all in all, awesome product! Been referred to them by friends also in the y comb, def will be going back frequently!

Date of experience: February 2, 2016
California
1 review
2 helpful votes
Follow Frank B.
Unfollow Frank B.
Send Message
Share Review
Report Review

I love Packable. It was the ease of ordering small quantities that brought me, but it's the quality product and customer service that will keep me. I had a custom request over the Christmas holidays and they answered my emails almost immediately. They were and remain responsive, consistently helpful and kind. By the time I got back from break a pack of beautiful printed and folded boxes was waiting for me. I can't wait for more box sizes and more orders.

Date of experience: February 2, 2016
South Dakota
2 reviews
3 helpful votes
Follow Eric W.
Unfollow Eric W.
Send Message
Share Review
Report Review

We have used these guys to do two different projects for us. We needed a high quality box for some product give aways we are doing. They did not disappoint. It took about two weeks to get the boxes, and when they arrived, they did not disappoint. Really nice product, easy to design, too.

Date of experience: February 2, 2016

Overview

Pakible has a rating of 4.4 stars from 78 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pakible most frequently mention customer service, custom packaging and high quality. Pakible ranks 433rd among Shipping sites.

service
19
value
20
shipping
18
returns
8
quality
19