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PaintScratchReviews 6,167

4.6

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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, NV, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
452
This company responds to reviews on average within 0 days

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7,393 reviews

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New York
1 review
0 helpful votes
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Trying to match paint
December 18, 2025

I've bought some touch up before matched perfectly, but this car I'm struggling to find a match. I sent photos of the car, but it was after 75 days. I don't want a refund just a match. Thank you

Date of experience: December 8, 2025
Nick H. — PaintScratch Rep
2 weeks ago

Huge thanks for the kind review. It makes all the work behind the scenes feel worth it.

Ohio
1 review
0 helpful votes
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I ordered a spray can of Ford UA black paint and a can of clear coat to paint a spoiler on my mustang. When I received the two cans, the clear coat felt much heavier than the black paint. After 2 coats of paint on the spoiler I ran out of black paint. I ended up really needing another coat but thought one can would suffice. As I sprayed on clear coat, I was able to apply 4 coats with clear coat to spare. I don't feel like they gave me the right amount of black paint, which was disappointing.

Date of experience: December 4, 2025
Nick H. — PaintScratch Rep
2 weeks ago

We appreciate you letting us know what went wrong. Our team is reviewing your comments and we’d love to resolve it so your experience ends on a better note.

Arizona
1 review
0 helpful votes
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Touch up
December 14, 2025

Have used this product several times. Have found it to be fairly easy to use. If your paint has faded, you can send a bit to them to have it color matched.

Date of experience: December 4, 2025
Nick H. — PaintScratch Rep
2 weeks ago

Thanks so much for leaving a review. We’re glad PaintScratch worked out for you.

Arizona
1 review
0 helpful votes
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Paint was very good match, support was resonsive
December 12, 2025
Updated review

The order was shipped within a couple of days. I hadn't received it when expected so I contacted support and found that my post office just hadn't delivered it yet. Paint was a very good match considering the car is 45 years old.

Date of experience: October 15, 2025
Nick H. — PaintScratch Rep
3 weeks ago

Thanks for the love and support. It means a lot to us here at PaintScratch.


Great color match
November 21, 2025
Previous review

Car is 45 years old. The paint color matched very well. I need to get more than the 1 oz I used for testing. I actually was able to use it in a few repair spots.

Date of experience: November 11, 2025
Florida
1 review
0 helpful votes
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Order failed
December 9, 2025

Order was rejected. Email indicated I had to use PayPal. I do not use PayPal. Second email indicated I could use a different credit card and hope this works. This is an unnecessary hassle.

Date of experience: November 27, 2025
Virginia
1 review
0 helpful votes
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Good company to work with
December 8, 2025
Updated review

They let me know they received my order and how long it would take. It can just as I desired; very good color match. Would use them again.

Date of experience: November 28, 2025
Nick H. — PaintScratch Rep
3 weeks ago

Thanks a ton for the review. Every positive note helps other drivers find us.


Wow, I have a 50 year old car, and was able to find...
November 17, 2025
Previous review

Wow, I have a 50 year old car, and was able to find the paint match in no time.

Date of experience: November 7, 2025
Florida
1 review
0 helpful votes
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Pretty close color match
December 5, 2025

The shipping time was descent and the package was intact. I just got an opportunity to test the color against the original paint on the car. It seems a little darker but the match is pretty close. I'm not sure if it will make a huge difference.

Date of experience: November 25, 2025
Nick H. — PaintScratch Rep
4 weeks ago

Thanks for the love and support. It means a lot to us here at PaintScratch.

Missouri
1 review
0 helpful votes
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Great quality
November 29, 2025

I've been building commissioned scale model cars for clients and for my own personal collection for years. I started using paintscratch because the color catalog and search features are phenominal. The quality of the paint is superb and I've not had but one bad order (wrong color and y'all quickly corrected and shipped out the right color quickly). I will continue to be a customer because i want the best for my clients and the best for my collection as well.

Date of experience: November 1, 2024
Nick H. — PaintScratch Rep
1 month ago

Thanks so much for leaving a review. We’re glad PaintScratch worked out for you.

Virginia
1 review
0 helpful votes
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Exactly what i needed
November 29, 2025

I put my vin into their website and they spit out the exact matched paint code to my car. I order a primer, clear coat and color matched paint pen and all came and work great. I highly suggest watching how to use paint scratches paint pens on youtube, the video had great tips!

Date of experience: November 19, 2025
Nick H. — PaintScratch Rep
1 month ago

Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.

Michigan
1 review
0 helpful votes
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Great paint, website hard to use on your phone
November 27, 2025
Updated review

I finally figured out that I need to use a computer to easily navigate your website and place my order. Paint was great and went on well. Was disappointed that you did not have one of the colors I need for my 2017 Tiffin Allegro 36 UA. Color was Goldfire Mist GC1140

Date of experience: November 13, 2025
Nick H. — PaintScratch Rep
1 month ago

We’re sorry your experience didn’t measure up. Your review is already helping us improve and we’d love to earn back your full satisfaction.


I was frustrated trying to order multiple colors and...
October 17, 2025
Previous review

I was frustrated trying to order multiple colors and finally figured out that I had to view my order to find the order more colors.

Date of experience: October 7, 2025
Texas
1 review
0 helpful votes
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Paint was the Wrong Shade
November 25, 2025

I used the Fleetwood code for my 2004 Bounder 39z. The only mistakes I made was I used the paint code for a 2000 Bounder and didn't use my Vin number. When I sprayed the area the paint was turquoise in color. Now I am ordering the 2004 color code. Hoping to get the right match even though the paint codes are the same.

Date of experience: November 15, 2025
Nick H. — PaintScratch Rep
1 month ago

Thanks so much for the great review! We’re happy you had a good experience and we’re always looking for ways to earn that last star next time.

Alabama
1 review
0 helpful votes
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Color match was great.
November 25, 2025
Updated review

I put a charcoal gray primer on first, before I applied metal flake gray and a clear coat. I think if I'd applied flat black primer it would have matched even better, but overall I am satisfied and would recommend people to your site.

Date of experience: November 15, 2025
Nick H. — PaintScratch Rep
1 month ago

Thanks for taking the time to leave a review. We’re happy we could deliver for you.


Easy to find correct paint color
November 4, 2025
Previous review

Easy to find correct paint color.

Date of experience: October 25, 2025
Iowa
1 review
0 helpful votes
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Received
November 24, 2025

Was what I ordered. Perfect color match.
Ups squashed the bottle. But it still had enough paint left for what I needed.
Can't blame you guys for what UPS does.
Thanks for the paint.

Date of experience: November 14, 2025
Nick H. — PaintScratch Rep
1 month ago

We’re thrilled to see your review! Knowing our work is helping drivers keep their cars looking sharp pushes us to keep raising the bar. Thanks for being part of the PaintScratch story.

Texas
1 review
0 helpful votes
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Very Satisfied
November 23, 2025

The products are excellent. The videos were perfect for my first time doing minor touchups to my old truck. I painted the top of the bed rails to preserve them and make them look good and it worked great.

Date of experience: November 1, 2024
Nick H. — PaintScratch Rep
1 month ago

We’re thrilled to see your review! Knowing our work is helping drivers keep their cars looking sharp pushes us to keep raising the bar. Thanks for being part of the PaintScratch story.

Tennessee
1 review
0 helpful votes
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Great Customer Service
November 23, 2025

They were able to follow up and get me my touch up paint after there was a delivery issue. I really appreciate the follow up and prompt courteous customer service

Date of experience: November 13, 2025
Nick H. — PaintScratch Rep
1 month ago

Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.

Arizona
1 review
0 helpful votes
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Fast service
November 22, 2025
Updated review

Product arrived faster than they promised. I haven't yet tried it out yet as winter came early and is too cold to apply it. The test card I tried matches perfectly.

Date of experience: November 12, 2025
Nick H. — PaintScratch Rep
1 month ago

Thanks again for supporting us. Your feedback helps us improve and reach more car owners.


Quick and easy ordering
October 29, 2025
Previous review

Quick and easy ordering

Date of experience: October 19, 2025
Virginia
1 review
0 helpful votes
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Quality products at a reasonable price.
November 21, 2025

I have used Paint Scratch for a number of years. They have quality products at a reasonable price, and you receive them in a timely manner.

Date of experience: November 11, 2025
Nick H. — PaintScratch Rep
1 month ago

Thank you so much for sharing your experience with PaintScratch! We love hearing from people who care about keeping their vehicles looking their best. Your support helps us keep improving our color-matching system and service for every driver who needs a touch-up. We’re thrilled you’re part of the PaintScratch community.

Arizona
1 review
0 helpful votes
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Clear coat (spray can)
November 20, 2025

First time painting a vehicle, great experience, easy, fun and simple. Was provided with a link for a video demonstration which was extremely helpful. Did have slight orange peel but video almost explained how to fix that

Date of experience: November 10, 2025
Nick H. — PaintScratch Rep
1 month ago

Awesome to hear your experience was good. We’re a small crew and words like this keep us motivated to do better.

Missouri
1 review
0 helpful votes
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*
November 20, 2025

**********************

Date of experience: November 10, 2025
Nick H. — PaintScratch Rep
1 month ago

Thanks for taking the time to leave a review. We’re happy we could deliver for you.

Iowa
1 review
0 helpful votes
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Twilight Turquise Touch Up Paint
November 20, 2025

I purchased a bottle of touch up paint for a 1962 Chevy Impala (Twilight Turquoise), the paint matched perfectly! I was super surprised as the paint on the car is 63 years old. I would recommend Paint Scratch over many other brands that I have tried. Thank you for the great experience!

Date of experience: October 22, 2025
Nick H. — PaintScratch Rep
1 month ago

Really appreciate you taking a moment to share this. It helps keep our small team going strong.