PaintScratchReviews 5,559

First time ordering here and it has been a very smooth transaction.

So far so good, thank you. The color match was perfect couldn't ask for a better match. So glad to have found your site. Again THANK YOU so much..

Easy to order and high quality product made me a return customer.

Ease of ordering, large selection of colors, fair prices

Easy to use site and delivered as stated. Color match process was easy

Very easy to order. Many options depending on the paint project you are dealing with. Order was received in less than a week.

Easy to find paint, easy to order Paint matched original paint perfectly!

Satin steel gray metallic was very thin. Wouldn't cover gray primer after 6 coats. It was like water with a little gray food coloring. Because I was able to coat their card after 6 coats, they claimed that it was a perfect match and wouldn't make it right. I already stated that the color wasn't the problem but it was the consistency of the paint. No reply. I won't be buying their paint again.

Purchased white touch up paint for my Hyundai Sonata, followed the instructions, and the paint mostly if not all had chipped off within 6 months. After going back and forth with "Dave" for 2 weeks answering his questions about how I applied the paint, he graciously offered me a $2.50 discount off some new paint! What a joke. I will never give this place business again

NEVER order anything from this company. You will lose your money and either get the wrong product or get nothing at all and you will NOT get your money back or anything corrected. THIS COMPANY WILL SCREW YOU AND ROB YOU!

I was asked to provide my GM paint code. I received the paint and it didn't match. There was very little paint in the pen. When I contacted them about the issue, they asked me to send them back the miniscule paint they gave me to fix my scratch.

I ordered an AMC 39A Matador Red 2 oz touch up bottle from Paint Scratch. What I received was laughable - if I hadn't spent $37 all in. It was so dark I could have used it on a black car. After looking at their non refund, no return, no make it right "guarantee" - and all the negative reviews on this forum - I ordered from a competitor of theirs. Automotive Touchup nailed it. Perfect match. See the photo I attached. Paint Scratch, Ruth Bock and Colin H. Need to close up shop and stop screwing people.

I lost the color code on my Audi, so I took a best guess, and ordered from Paintscratch.com. Very poor match, which had me 2nd guessing my best guess. Tried to contact via email, no response. They have a form to complete if the color doesn't match, apparently this happens often? I ordered the same color coder from a different online vendor, and it was a perfect match. I highly recommend not to use paintscratch.com, but the other online "direct" supplier.

I just wanted a dark Green for my motor home. They had the dark forest green on the web site for my motor home. I did not need a perfect match, just something to paint some trim pieces. I ordered it and when I received it, it was a silver mist with a hint of green. Figuring it was a simple mix problem, I tried to reach out. Multiple emails and phone calls. They will not pick up the phone or return them When emailing, they just keep saying they mixed it right even when I showed the color form the website was not anywhere close to it they again denied it. Dave as it has on the email string appears to not have a clue or any shred of customer service skills. Going to keep fighting them until I get my money back

I was painting the roof and trunk and needed 1C5 Silver Strata for a 2001 Toyota Prius but they sent 1C5 Silver Graphite which was never a color for a Prius that year. Their return policy basically gives them the right to give you anything and there is nothing you can do about it. I will still complain to the Better Business Bureau and State attorney general to help other people though. Oh well. I will get the correct paint from Automotive Touchup whose 1C5 was perfectly correct when I painted the hood 2 years ago. I mistakingly used PaintScratch this time. The pictures show how terrible PaintScratch did on the roof and trunk and how perfect the hood was from their competitor. I wasted my time and money dealing with PaintScratch.