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PaintScratchReviews 5,554

4.6

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, NV, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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Instant Feedback

6,745 reviews
New York
1 review
0 helpful votes
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Great match!
August 2, 2025

The paint I ordered was a great match to my car. It was a small paint chip, but still it was spot on.

Date of experience: July 23, 2025
Washington
1 review
0 helpful votes
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Perfect match
August 2, 2025
Updated review

I was concerned about color match since my truck is 30 years old. But the match is spot on, very happy. Also appreciate the fan tip on the spray cans

Date of experience: July 23, 2025

EASY SITE TO GET AROUND IN
October 13, 2024
Previous review

EASY SITE TO GET AROUND IN

Date of experience: October 3, 2024
Illinois
1 review
0 helpful votes
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My Jeep
August 2, 2025
Updated review

The paint exactly matched my paint color and it was fast and easy to use.

Date of experience: July 23, 2025

Ordering was easy and the site was very easy to navigate
July 8, 2025
Previous review

Ordering was easy and the site was very easy to navigate. Wait and see if the color is a direct match.

Date of experience: June 28, 2025
California
1 review
0 helpful votes
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Paint matched perfectly
August 2, 2025

Bought this to cover up some rock chip and parking scrapes. Color match was spot on.

Date of experience: July 23, 2025
Virginia
1 review
0 helpful votes
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Frustrated
August 1, 2025

I cannot understand why the delivery took so long. There was nothing extraordinary about the color ordered - 2019 Subaru Forester Sepia Bronze. I had assumed the paint would be in stock and shipped immediately. Obviously not.

Date of experience: July 22, 2025
Virginia
1 review
0 helpful votes
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.
August 1, 2025

Just the right color and everything needed to complete the job.

Date of experience: July 22, 2025
Nevada
1 review
0 helpful votes
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Paint works!
August 1, 2025

Paint worked well. Easy to pick colors and application was quick.

Date of experience: July 22, 2025
Maryland
1 review
0 helpful votes
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Color very close, could be a shade lighter, but I'm okay with it for my purpose.

Date of experience: July 22, 2025
North Carolina
1 review
0 helpful votes
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Great service
August 1, 2025

The company is very thorough in trying to be of assistance going so far as to following up age the sale.

Date of experience: July 22, 2025
Ohio
1 review
0 helpful votes
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Touch up paint.
August 1, 2025

Very easy to find my color match. Paint was shipped in a timely manner. Have not used yet.

Date of experience: July 22, 2025
New York
1 review
0 helpful votes
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Touching up a lower ground affect.
July 31, 2025
Updated review

This product worked well for small stone chips and scratches I had in a lower bumper. Color matched well considering the car is almost 30 years old. I would recommend using it!

Date of experience: July 21, 2025

Have to and see how long it take to get
July 10, 2025
Previous review

Have to and see how long it take to get.

Date of experience: June 30, 2025
Florida
1 review
0 helpful votes
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1970 Chevelle SS Paint Code# 75
July 31, 2025

Very smooth transaction! Color was a great match for my Chevelle!

Date of experience: July 3, 2025
Kansas
1 review
0 helpful votes
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Pending
July 31, 2025

Pending results as I have not had a chance yo try out the touch ip paint

Date of experience: July 21, 2025
California
1 review
0 helpful votes
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Great Product
July 31, 2025

The product came quickly and is an exact match for the Jeep color. It was easy to apply and looks awesome.

Date of experience: July 21, 2025
Texas
1 review
0 helpful votes
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Dependable
July 31, 2025
Updated review

Correct paint arrives as ordered and pretty quick. Appreciate the professional service.

Date of experience: July 21, 2025

Easy to place order
July 10, 2025
Previous review

Easy to place order.

Date of experience: June 30, 2025
New York
1 review
0 helpful votes
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Fast and easy
July 31, 2025
Updated review

Great job/////////////////////////:::::::::::::::::

Date of experience: July 21, 2025

Was fine until check out
July 6, 2025
Previous review

Was fine until check out.
Trying to add to my order

Date of experience: June 26, 2025
Georgia
1 review
0 helpful votes
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Sales Survey
July 31, 2025

Sales Survey Sales Survey Sales Survey Sales Survey Sales Survey

Date of experience: July 21, 2025
Michigan
1 review
0 helpful votes
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Package damaged followed customer service instruction for complaint. No response.

Date of experience: July 21, 2025
Arizona
1 review
0 helpful votes
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I'm very happy with the products
July 31, 2025

I expected to wait a couple of wild for my order, but was very pleasantly surprised to receive it in a week! Thank you!

Date of experience: July 21, 2025
Oregon
1 review
0 helpful votes
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Pretty decent company
July 30, 2025

One can was great and one can leaked the hardener outside the can when I pushed the nozzle down to initiate mixing, hence, I was left with only one can of clear coat

Date of experience: July 20, 2025