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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Excellent quality paint and great service as always, at reasonable prices.
Great I get paint from you all the time because the quality is great and the color match as well.
I had problems with my order not being shipped right away. I had to send several emails to get it straightened out. That is the reason for the 4 stars. Other than that, this company is excellent. Great web site and fantastic people to purchase from.
You company is excellent all around. Fantastic web site.
The primer, touch up paint, clear coat and tack cloth arrived within the specified delivery time. I should have ordered more than one primer spray can since I had more to paint than just the bumper though unknown at the time of ordering. The 3 touch up paint spray cans were well packaged though 2 of the can came with the cap and push button spray button loose in the box. Should not be an issue though. The instructions on the company website were very helpful since this was my first attempt at painting body parts to my 20 year old vehicle. I'm expect to use PaintScratch when I do some minor body work to my wife's vehicle. I'm glad PaintScratch is able to provide this service.
Website did not allow reduction of items selected so I repeated entries with new items then deleted the initial order vehicle retaining the 2nd list with the correct number of items. In the end, it produced the same result.
Order process easy, ordered processed and shipped as stated, Excellent experience.
Easy to purchase but zero experience with the paint.
See below
Easy to nav web site and check out was a breeze
El servicio fue excelente, no se demoró en llegar, se lo voy a recomendar a quien lo necesite
Our month-old Toyota's front bumper got scuffed up in a parking lot by an unknown assailant, and I didn't want to pay a shop to fix the damage. I ordered aerosol cans of the manufacturer's paint shade, and of the clear coat, from paintscratch.com. I was pleased with the match when painting onto the test strip that they supplied, and so I proceeded to do the work on the bumper. The instructional video on the website was very helpful, and I ended up with a very nice fix. I would highly recommend paintscratch.com
Thank you for your instructions on how to find the CTR code so I could order the correct color! In appreciation, once I found the right color, I ordered from you straightaway, without searching other sites. Not pleased by the steep shipping cost, though!
The paint is not even close to the factory paint color. Used the base coat first then the mid coat after the base dried. Too dark.
Ordering the products was easy and my items arrived on time. I have yet to use them yet but I'm hoping to do so soon.
Was looking for car touchup paint to match my 2017 Jaguar XE in British Racing Green and found it here. Simple ordering process.
Was looking for a specific color for my car in touch up paint and found it right off. Placed in cart, PayPal as payment method and done. Easy peasey.
Works very well as long as you follow the instructions. I thought it was going to be difficult to use but as it turns out it wasn't.
I've lost track of how many orders I've placed with paintscratch.com. I use the paints on scale model replicas when I need an exact match on a factory paint color. So far, every order has been spot on, shipped fast, packed well, and exactly what I needed. I'll definitely be ordering more in the future!
Order site was a little confusing. I had to go through it several times before I got it to work.
Great company with great customer service. Can't go wrong with paint scratch don't forget to use primer 😎
Order came as specified. Nothing unusual happened. I will keep them in mind for future orders.
I am a retired automotive paint rep and completely understand trying to match today's vehicle colors. So I'd say it was and acceptable color match considering color variations.
This was a sizable order. My first order, your staff threw in a few nice "extras" to really make a customer feel great! The second order didn't have the same small details kit that the older order had.
Was able to quickly and easily find my car's basecoat. THX!
Had to get some touch up paint for my 1965 Chevelle. It matched perfectly. Thanks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members