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Pacific Columns has a rating of 3.7 stars from 2,290 reviews, indicating that most customers are generally satisfied with their purchases. Pacific Columns ranks 12th among Home Decor sites.
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3 months for order and received damaged and no timely follow up by company
Customer service was good while placing order, after paying for order the and you had my money, the service was terrible, took 2 months to receive order, customer service was of little help keeping me informed and getting order to me. Will not use or recommend to anyone else.,
T
Great service all went well job done thank you
I received them.
I have not opened the boxes and have not installed then until a month from today.
Salesman was on point!
Excellent correspondence and follow up!
All good
For the most part it was a good shopping experience. The fish scale shingle siding pieces were good. I ordered the pvc columns and they look good but I think for the next job I will make my own. They just feel kind of cheap and on two of the columns the corners were broken off. I had to put nailers on the inside of all the corners and then have a big enough post on the inside so I would have something to secure the column wrap to. If you make a mistake there is no way to take it apart without breaking it because the material is so thin. I ordered what the customer wanted but I feel like they were not worth the money and just took a lot of work to build up the 4x4 post on every side to the exact depth for the entire column.
Good people to work with. Only problem that we had was several revised shipping dates. I believe this was a problem with the shipper not Pacific Columns.
Good job
The ordering process was very easy and your sales rep person helped me a lot. Only one problem was I didn't receive the order acknowledgment at all and I had to call the customer service to request the order acknowledgment 2 weeks after I placed the order.
Very good
Thanks
Super happy with the columns. They look great
We are always satisfied with the customer service and product. I only contacted customer service to see when we were getting our product, because it was shipped late.