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Pacific Columns Reviews Summary
Pacific Columns has a rating of 3.7 stars from 2,290 reviews, indicating that most customers are generally satisfied with their purchases. Pacific Columns ranks 12th among Home Decor sites.
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Your sales guy was very helpful... a great asset to your company.
Pacific Columns was great. The online ordering was simple and straight-forward. And the person who helped finalize the order for me, Andrea, was excellent. There was a small issue where the expiration date of the credit card was incorrect but Pacific Columns reached out to me immediately to fix the issue and there did not appear to be any delay in production. Things like that come up, it is inevitable. But I appreciate when they are resolved quickly and professionally, as this was.
I was a little sad that FedEx freight temporarily lost my order and sent it to Oregon before delivering it to me in NJ. This caused a delay and minor inconvenience for me.
The sales rep was very helpful and dealt with a lot of indecision from me with a lot of professionalism
Called with a few question. Customer service was wonderful. Ordering was fast and easy. Received product and had all 4 columns in place the same day. Great quality and affordable price...THEY LOOK PHENOMENAL!
I contacted pacificcolumns.com and liked the price. The columns were delivered on time and were what I expected. I didn't catch that the caps and bases were made of plastic but once primed and painted I suppose they will last well in the FL sun.
The delivery man was exceptional. He placed the columns next to the porch himself though we were not expecting help with the unloading. What a guy!
Thank you Pacific Columns!
We haven't installed our columns yet but they came on time and look to be OK.The ssalesstaff was very helpful.
Ryan was very helpful.
We ordered about a dozen column bases for a 1898-1900 porch restoration. Our original wood column bases had rotted out over the years and needed replacement. We choose the bases made from a poly material to avoid the issue of rot in the future. The new bases are almost an identical match to the original wood bases. The company representative was very patient with us during the ordering process. We can't wait to install the new column bases this summer.
Very good experience. I would work with this team again.
I like the product. For what it was it took a long time to get it.
Great service and solid pricing
The salesperson was very helpful. She sent the catalog with great suggestions. I'm very pleased with my order.
Mark IV Builders is a highly sought-after custom remodeling contractor in the Washington, DC area and has been doing high-end work for over 30 years.
We have purchased columns from Pacific Columns on a number of occasions and have been very pleased with their entire process.
We plan to use Pacific Columns again in the very near future.
Their columns are wonderful to work with and finish up very nicely.
Our order was missing parts. We didn't open the order until the contractor was ready to install. When we called, they said since we didn't check it immediately we had to pay for the missing parts. It was obvious when the parts were finally received, that the original box received was not big enough for the parts that were missing. The columns are great, but it would have been nice if we could have received the missing parts without being charged. On a positive note, when I picked up the parts from the warehouse, everyone was very courteous and helpful.
Found the item I needed that I could not find on my own. Good thing for me that I found them. They did a perfect job finding what I had to have to repair my columns. Had they not helped me, I would have needed to replace all of my entry way columns to have them be the same.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members