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OX Essays Reviews Summary
OX Essays has a rating of 2.1 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. OX Essays ranks 1573rd among Essay Writing sites.
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I was investing a lot of money in this company, and everything was going well until the maturity date, when I decided to withdraw my money because I couldn't withdraw it. I was also asked for personal information, which made me realize that they are a bunch of brokers and a scam, and I had to contact T O R (REC) about it.They helped me receive my money back and assisted me in my retirement.
I have been anticipating the transfer of my money into my bank account. After talking to my bank, I learned that no money has been received, denied, or even attempted, despite their claims that the transaction was finished on their end. After a careful inquiry, T O R (REC) IT. C0M discovered no evidence of the transaction. After a successful investigation, I received my money returned.
Lack of professionalism that the only thing they all have shown so far, they don't give a S**** about the deadline, quality and customer needs.
In Summary:
(Order ending ID8536)
Customer Service support is absolutely horrible, with no sense of problem-solving and urgency. They changed writers three times since the order was placed, and the draft promised to be delivered was delivered many days of delay and with very low quality. The only thing they are quite agile about is charging the customers.
I was guided by an employee when placing an order, and 2 features selected were wrong (line space and academy level), they made a complete mess with my paper because of that, I call the customer service million times and I keep asking them to correct the order but nothing happens, the only thing that they did is to send the link for an extra payment. They want me to pay more even when they haven't even delivered the draft promised and my project is already delayed 4 days. Now they asked for 5 days extension and the writer is still not engaged as expected. You write to the writer and to get an answer you have to call the customer service, I am starting to believe that this company is a SCAM and I have just lost 800EU.
I wish I can give zero stars. They are bunch of liars and incompetent. A 5 year old can better write a simple reflective essay! Guys please and please save your money and do not use them… THEY DONT REFUND YOUR MONEY As advertised, rather they give you 15% discount on next order! Please listen and save yourself the stress of FAILING!
Might be helpfull for some history or theory copy-pasting might be good. But when it comes to scientifical problems such as linear programming which was my case, they will asure you it can be done while they dont have any idea. So i had an excel problem where i neede a LP model to be build and what i got is a word file saying some stuff and that this is the optimal solution. Lost 60£
Iacob M.,
Thank you for the feedback.
We regret the provided service is below your expectations.
We use each feedback for further improvements, and we would be grateful if you can send us more details about your order and the writer.
Not only that, but we want to review the case and provide you with a resolution.
Sincerely,
Mary
I placed order for a masters level 3000 word literature review with a 5 day deadline. The work I received completely missed the mark with what was basically a rehash of referenced research articles. The language was not academic in the least, and the entire piece of work demonstrated no depth, critique and was entirely descriptive. I had to request 2 revisions and extend the deadline by 5 days. In the end gave up as the syntax of the essay deteriorated with each revision and was clearly not being written by a UK writer familiar with the standard required for masters level. A complete scam and to be avoided!
Dear Veronica,
We are very sorry the provided service is below your expectations.
We would like to ask you to provide your order ID or contact us directly so we could sort the issue out as soon as possible.
We would like to clarify what exactly is wrong, so we could investigate your case and negotiate a resolution. Not only that, but we have a strong Revision Policy and Money-Back Guarantee, according to which you are welcome to ask for unlimited amendments to be done or receive a corresponding compensation.
Looking forward to hearing from you.
Best regards,
Mary
I am very satisfied with my order. Brilliant service and amazing writers. I will recommend this website to everyone. MANY THANKS.
I am very satisfied with my order. Brilliant service and amazing writers. I will recommend this website to everyone. MANY THANKS.
After i had a job returned TWICE with mistakes being highlighted by a tutor, after i had to pay more even if the mistake was from Oxessays top writers, the company just offered me free tools, even if Oxessays has the "money back guarantee".
All is fine till when is fine, but if they need to repair the damage done, they get totally unprofessional!
Dear Fabrizio D.,
Thank you for the feedback.
We are sorry the provided service is below your expectations.
As we see, you are currently discussing the issue with the Support Team.
We have offered you a resolution, and we are waiting for your reply. Could you please get back to us as soon as possible?
Looking forward to your reply.
Best regards,
Mary
My 1 Page order was rated within the shortest time possible and well done. I am thankful to the friend who referred me to the platform.
A very good Platform to handle all your assignments. The paper was delivered within the expected time
I have used their service twice, first time I did not pass my module because I receive a 33/100 and the second time the essay did not make sense at all. They don't want to give a refund.
Dear Violette A.,
Thank you for sharing your feedback.
We regret the provided service is below your expectations. We take each feedback very seriously, and I am sure that we will do everything possible to prevent such cases in the future.
Not only that, but we would like to inform you that we do have a strong revision policy and Money Back Guarantee, which protects you as a customer.
Thus, you are welcome to ask for amendments or a corresponding compensation.
Please, contact us back to discuss both cases so we could make sure to provide you with a proper resolution.
Looking forward to your reply.
Sincerely,
Mary
My first assignment I recieved was ok but the second two I could not even use, I had to re word it all in less than 8 hours before deadline. Assignment spoke about complete irrelevant material and made no sense whatsoever I would have failed without a doub had I handed these in. Oxessay do not give refunds no matter how bad the work is.
Dear Leanne B.,
Thank you for sharing your experience with us.
We are always ready to revise the work in case the customer needs amendments.
Please, be informed that we do guarantee a free revision with a 14-days period after the order completion.
Also, you can request a corresponding compensation according to the rules of our strong Money Back Guarantee.
Please, contact the Support Team so we could review your claim.
Sincerely,
Mary
Received very poor grades for assignments ordered from here. Ordered two assignments, with both being under 60%, and one almost not even passing.
Dear James E.,
Thank you for your feedback.
On the behalf of our company, I would like to say we regret to know provided products were below your expectations. We will take your feedback into consideration, and I am 100% sure it will help us to get better for you and other clients.
Also I want to mention that all our clients have rights for limitless product amendments or to receive a compensation.
Sincerely,
Mary
The paper was done in a very timely manner as i needed it the same day and done to a very good standard. They was ready to redo if i needed it fixed. But i was happy with the paper.
Dear C. A,
Thank you for your feedback!
We are always here to help you with your assignments. That is completely true! We are ready to revise the paper if you need improvements.
Do not hesitate to contact us, as we are working 24/7 for you.
Sincerely,
Mary
I was very sceptical about trying out this company at first as I have never used an online essay writer before, but I would highly recommend ox essays. I was totally satisfied with my "dissertation template" work and the writer even had it done, a day earlier than previously agreed! Thank you so much for your service as it was weight off my shoulders... I would urge anyone who reads this review and requires writers to try Ox Essays!
Dear Ediri G.,
Thank you for your review.
We are happy we have managed to meet your expectations. We appreciate you as our Customer, and we would like to continue our cooperation in the future to help you with your academic success.
Do not hesitate to contact us once you need help.
Best regards,
Mary, OxEssays
The service from oxessay are generally good. And it also it is acceptable. The writer quality are okay for the work
Submitted an essay from OX essays and got a 70 per cent on my work which is exactly what I asked for. The customer service wasn't on point but otherwise all good.
Dear Preppy B.,
Thank you for your review.
We are glad to hear you are satisfied with the paper received.
Thank you so much for giving us feedback regarding our Support Team Assistance.
The Support Team is working 24/7 for you, and we always ready to improve our service.
Could you please reach us directly and give us detailed service-related feedback? We will take certain actions to prevent such a situation in the future.
Looking forward to hearing from you.
Best regards,
Mary, OxEssays
They say u get credit for writing reviews. Well after making a review on this site they claimed I didn't write anything and gave me no credit. Horrible service.
The paper work quality was poor and their answer was very simple: our policy doesn't refund as we are writing for references purposes only and not for submission! Who will agree to pay full amount to have it as references only and receive less than 50 as grading! Not recommended at all!
Dear Mne,
Thank you for your review and paying attention for the issue.
We appreciate your feedback, and we are extremely sorry for the situation you faced with your order. We have strong Revision Policy and Money Back Guarantee Policy, and we value a personal approach to every Customer. As I can see, the issue was already resolved, and you were compensated with 80% of the money back. I hope that we will manage to provide you with top-notch service in the future, as we will definitely do our best for it.
Our Support Team is available 24/7 and you are welcome to contact us anytime for any kind of assistance.
We will do our best to make your experience with us superb.
Best regards,
Mary, OxEssays
Great writing style, nice collaboration with my writer as he did everything I've asked. I recommend this service.
Dear Sierra, we appreciate your review. Thank you for using our service.
The opening sentence was grammatically incorrect. It read like a fifth grader wrote it after reading cliff notes.
One sentence was,
"Duncan herself."
That was a sentence!
Here is another example, "Her strong character
Makes her wish her was a man..."
Or this. "Lady Macbeth dealings can be compared..."
They wouldn't address giving me a refund or give me an owner's name. They redirected me to a customer service email.
I am writing this review not to slander a company but to warn potential customers that this will not help you so do not waste your time or money.
Dear Suzanna,
Thank you for your feedback. Please, take our apologies for the difficulties you faced. We have tried to found your order in the system, however did not succeed. Could you please provide your order id number or contact our Support Team, so we can provide you with the mutual solution.
Please, contact us if you have any questions.
Best regards,
OxEssays Representative
First time I used oxessays and was a little nervous I must say. I paid £160 for an 11 page (3000 word) and was assigned a writer very shortly after. The completed essay came back 3 days before expected. I did have to ask for a revision on it as some parts were missed out but this was done within two days and in the time frame I asked for. I received a mark of 54% which I was happy with.
Dear James,
Thank you for your feedback.
We will be happy to help you again.
Best regards,
Support Representative
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sandra Sam,
Thank you for the feedback.
I regret to hear that our Customer faced such an experience. As I can see, our Support Representatives are in touch with you and have sent you an email recently. Please check it and respond so we can provide you with a respective compensation.
Best regards,
Mary