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I have used their service twice, first time I did not pass my module because I receive a 33/100 and the second time the essay did not make sense at all. They don't want to give a refund.
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Dear Violette A.,
Thank you for sharing your feedback.
We regret the provided service is below your expectations. We take each feedback very seriously, and I am sure that we will do everything possible to prevent such cases in the future.
Not only that, but we would like to inform you that we do have a strong revision policy and Money Back Guarantee, which protects you as a customer.
Thus, you are welcome to ask for amendments or a corresponding compensation.
Please, contact us back to discuss both cases so we could make sure to provide you with a proper resolution.
Looking forward to your reply.
Sincerely,
Mary