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Overstock.com Reviews Summary
Overstock's reputation is significantly marred by customer dissatisfaction, particularly regarding its customer service and return policies. Many customers report frustrations with delayed deliveries, inadequate support, and challenges in processing returns or exchanges. Issues with product quality, such as receiving damaged or misrepresented items, further exacerbate negative sentiments. Conversely, some customers appreciate the variety of products and find value in the selection offered. However, the prevalent concerns about service inefficiencies and lack of accountability overshadow these positives, leading to a general sentiment of caution among potential buyers.
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Even the most tiny item, and it's NOPE... will not ship to Alaska. Hello? We ARE part of the USPS and guess what? The prices to here are just like the mailing prices are to NYC from LA! Cutting of their noses to spite their faces. Ignorance! No thanks, I don't want to part with my money to a company that refuses reality. Or worse, LIES about it.
Order a are rug it was nothing like descrobed very thin very cheap so sent it back catch was then charged me $42 to send it back so NEVER AGAIN WILL I ORDER FROM OVERSTOCK. COM
Hi, i was suprised when you said you produce E-Visa. I placed my order and paid my money with skepticism but to my greatest suprises, everything went smooth and i am now in Luxemburg via my Electroci Visa
I have tried to order several items and also asked a question. They never responded to the question. The first item was acccpted, paid for and then they said a while later it was sold out. The last item I ordered was delivered with an "option" number on the bottom. It was not the item I ordered and was inferior. I never agreed to any option. When I questioned them, they said, well you can return it, but we are sold out of that item so we can't replace it. I feel they are scamming people.
Saw the overstock website couple of months ago and I was suspicious a bit at the first but then I decided to buy few things, it is ok, not perfect but ok.
Its been awhile but I had a great experience everything I ordered showed up on time an intact. I ordered a bedspread that was cheaper on this site.
I bought a dvd player from this site that was dented and scratched. Unbelievable that they even had the gall to send me such a piece of junk.
You can literally buy furniture with free shipping on here! Type in what you want and they are sure to have it! Awesome stuff and awesome site
Be careful buying any jewelry from this site. Most of it is not clearly described and tends to be faker than fake. The rings turn colors, cause rashes, and stones fall out. Truly not even worth the money or time to buy from this site. Get it on Amazon or eBay instead.
Had several purchases here and unfortunately some returns. But still I say this is very good! Despite of those being a return - they did everything fast and my money was given back in the shortest time. I recommend!
I shop here on Overstock frequently because they offer good products/value and the customer service is great. If you have to return something they make it pretty painless to do so. Great place to find area rugs. My only complaint is that sometimes it is hard to find what I am looking for because of the sheer amount of products the carry and the search function of the website seems a little wonky sometimes.
I buy lots of stuff on Overstock.com. I have only had one problem with an item not being a true color. Easily was returned and credited. In the online world of shopping, customer service can make or break a company. Kuddos to Overstock.com for having a good team working for them.
Have ordered multiple times. They have responded quickly, and provided good products. I would like to be able to order singles - for instance I needed 2 love seats and a couch, but could not order the extra love seat... I would have liked stain protection, but did not see it offered.
Got a great value on an Oriental - style carpet, well made, but the color online was silver-grey-blue, and the actual is dark blue.
Will continue to shop with them.
A great place for some discount shopping! Had several purchases here - and nothing wrong. I`d sincerely recommend!
Love shopping at Overstock! Great quality items and Awesome prices! It's always great when you get products at sweet prices and can enjoy using what u bought!
Have ordered so many things from Overstock, I can't count all the times. Love the easy return policy if I get an item and then have to send back. I have only had to return shoes, and that was due to me ordering the wrong size. Overstock made it so easy to send them back and credit my account.
I ordered a Monty County side Table it cost me $70.64, I won't pay $5.00 for the damn thing! Then you said I went over my credit limit so you charged me $50.00 I don't know how the hell that could be, I been making regular payments! It doesn't look anything like the picture! It doesn't say it was going to be rustic style, its all used with nicked up used wood! I'm so unhappy with this! On the box it says it's a plantstand also which never said when I ordered it! Its made so cheaply! It would cost me more to send the damn thing back then its worth! Because of this I don't believe I'll be ordering anything from your company again I am so very angry! I won't be recommending your company to anyone any time soon! What a RIP OFF!
Routinely find good deals at Overstock. Shipping is almost always free and the quality of all the items I've received is great. One issue with a defective product was handled immediately and easily. I shop regularly.
Two orders from Overstock.
1. A chase, it came completely torn and dirty in the corner.
2. An ottoman, wrong color.
Seriously, NEVER again. I got to Wayfair. Same price, not many issues, if any.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members