Overview
Ovago has a rating of 3.6 stars from 268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ovago most frequently mention and good experience. Ovago ranks 23rd among Travel Agency sites.
Meg: I'm so proud of you for your patient and dedication for your job. We Almost purchase our tickets From different airlines, but through your kindness and patient and good customer service that makes us to change our mind. Thank you so much we ready appreciate you.let God continue to bless you with more knowledge in Jesus name.
I called Ovago customer service to inquire about retrieving my boarding pass. The operator immediately answered the phone, was extremely helpful and courteous. He stayed on the phone for over 15 minutes walking me through the process ensuring all my questions and concerns were addressed. He made the process very simple and stress free. I highly recommend this company and will use them again. Thank you Ovago.
Dear Tom,
Thank you for the amazing feedback! We're thrilled to hear that our service team was able to assist you throughout the process. Please know that we're always here should you need any further assistance or have any questions. It was a pleasure serving you, and we look forward to welcoming you back!
Yours faithfully,
Ovago
Ovago saved me about $150 on my international flight over other sites. But my confirmation email took nearly 24 hours to arrive, and that was a little concerning. Opened the app and everything worked out once I received it. Just be patient!
Dear Karen,
Thank you so much for your honest feedback, we truly appreciate your patience. It’s our pleasure to assist you and provide you with great deals! Please know that we remain available should you have any questions or need additional support. We wish you a fantastic trip!
Faithfully yours,
Ovago
Ovago made booking my last trip a breeze! From selecting flights to checking out, every step was seamless. I appreciated the intuitive layout that allowed me to compare options quickly. Traveling has never felt so effortless!
Dear Carloz,
Thank you for booking with us! We're happy to hear that you found our booking process seamless. Please know that we’re here for you should you have any questions or need additional support. Wishing you a wonderful trip!
Faithfully yours,
Ovago
I forgot the name of the lady who helped me, I should have let her spelled her name so I can mention her here. She helped me have a free carry on luggage when my eticket says I have no free carry on luggage. Thank you again.
Dear JT,
Thank you for sharing this fantastic review! We're thrilled to hear that we were able to secure a carry-on for you. Rest assured, your kind words will be shared with the entire team. If you have any questions, please feel free to reach out to us at any time. We wish you a wonderful trip!
Faithfully yours,
Ovago
I was amazed at how Ovago offered the best deals compared to other sites. Their price comparison feature is a game-changer. I found a round-trip flight at an unbeatable price, which made my trip even more enjoyable. Highly recommend it!
Dear Denis J,
Thank you so much for your fantastic review! It’s our pleasure to provide you with the best deals and a seamless reservation process. Should you need anything else or be planning your next adventure, we hope you'll consider booking with us again. Safe travels & we can’t wait to welcome you back!
Faithfully yours,
Ovago
I recently booked my flights through Ovago, and I was genuinely impressed by the ease and convenience of the entire process. Their website is user-friendly, allowing me to filter options based on my preferences easily. Plus, the prices I found were significantly lower than other platforms. I'll definitely consider using Ovago for my next trip!
Dear Lupa F,
Thank you for sharing your fantastic booking experience with us! We’re absolutely delighted to hear that you found the entire process along with our deals and user interface easy and user-friendly.
Should you have any questions or concerns, please don’t hesitate to reach out. We’ll be more than happy to assist you. Wishing you a wonderful trip!
Faithfully yours,
Ovago
My international flight booking was a smooth process, and the agents were very professional and polite. The only complaint I have is that when I had to change my flight dates due to unforeseen circumstances, the cost was quite high. I had to change my flight 3 times, and it ended up costing me over $750 added on to my already purchased fare. My ticket was one way only, and ended up a very expensive flight. I would also like to mention that in the past, airlines always allowed travelers two checked suitcases free for International flights. Now we only get one free bag, and extra bags cost a lot of money. My three extra bags cost me nearly $300 each! Plus paying $30 to get a window seat was unheard of back in the past! Seats in Coach seem to be smaller and shorter than ever, and there is hardly any leg room. I suffer from Claustrophobia, and plane trips are more like a nightmare than a pleasure to travel on long haul flights!
Cost cutting by airlines is being carried too far, right down to the small snack packets of tasteless pretzels instead of nuts, and low quality meals. I hope some executives from Airlines read this, because I am dreading my upcoming flight from East coast US to Australia! I don`t like canned sardines, and I don`t like being treated like one in a plane!
Dear Narelle,
Thank you for booking with us! We're delighted to hear that your overall experience was excellent. We’ve noted your feedback regarding the cost of the voluntary schedule change and flight inclusions. Should you have any questions or need further assistance, please don’t hesitate to reach out, we’re here to help. It was a pleasure serving you!
Faithfully yours,
Ovago
I was reluctant to book through Ovago initially but their had the cheapest of all flight prices. The booking was easy and I had the bus e-ticket within hours. Customer service was courteous when I had a question about baggage policy. Will definitely use them again!
Dear Tyler K,
Thank you for trusting and booking with us! We're glad to hear that we met your expectations and were able to provide you with a seamless booking experience. Please know that we remain available should you need any assistance or have any concerns. Wishing you a fantastic journey!
Faithfully yours,
Ovago
I got a great deal with 2 bag and 1 carry on bag.
Changing date was easily stated
Price adjustment option is given only with you guys. This is the first time heard!
Thank you
Dear Hasan,
Thank you for trusting us! We truly appreciate your business and are glad we were able to provide you with a great deal. If you have any questions or need additional support, please feel free to let us know.
It was a pleasure assisting you, and we look forward to helping you book more trips in the future!
Faithfully yours,
Ovago
It is my first time dealing with ovago, it was nice experience faced trouble with my payment but they were able to solve it got my confirmation number once transaction went through.
Dear Sherif,
Thank you for sharing your booking experience with us. We’re delighted to hear that all your needs were met and addressed. Should you have any questions or require further support, please don’t hesitate to contact us at any time. Have a wonderful trip!
Faithfully yours,
Ovago
Your personal care assistant was very helpful with arranging my complicated travel, including changing flights to fit my preferences.
The agents are helpful and courteous. They were able to take care of my issues and found an appropriate solution.
Dear Jacob,
Thank you for trusting and booking with us! We're thrilled to hear that we were able to address all your concerns and that you found our service team courteous. Should you need further assistance or be looking to book a new adventure, please don't hesitate to let us know, we're here to help! It was a pleasure serving you!
Faithfully yours,
Ovago
. good,
Customer Service, knowledgeable agents, fast response. Oslo was very responsive and was no waiting time
Dear Aniko,
Thank you for booking with Oslo! We truly appreciate you taking the time to highlight his fantastic qualities. Rest assured, your kind words will be shared with the entire team. Should you require further assistance, please feel free to contact us anytime. We wish you a wonderful trip!
Faithfully yours,
Ovago
Can't complain. All questions answered quickly. I look forward to my first ever vacation. I'm sure the Philippines will ve wonderful.
Dear Thorin,
What a perfect review! Thank you for sharing your experience with us! We're delighted to hear that all your concerns were addressed. Please know that we remain available should you have any questions or need further assistance. It was a pleasure serving you! Safe travels!
Faithfully yours,
Ovago
I will say that even though it took some time to secure my entire group at a good rate, the team at Ovago always answered the phone and responded to questions I had. I realize in the travel world costs fluctuate by the moment so it just takes some patience and flexibility to secure less expensive rates.
Dear N. W.,
Thank you for your booking and for your patience throughout the process. We're thrilled to know that we were able to address all your concerns. Please know that we remain available in case you need us. It was a pleasure serving you, and we look forward to booking more trips for you in the future. Safe travels!
Faithfully yours,
Ovago
First time using Ovago for multitraveler airline travel. The customer service representatives are very nice, professional and timely in their response to my inquiries. I would definitely use them again.
Dear Teresa,
Thank you for booking with us! We're glad to know that all your inquiries were addressed. If you need any further assistance, please don’t hesitate to reach out. We’re here to help! Wishing you a wonderful trip!
Faithfully yours,
Ovago
Good experience great service curtious staff explain everything easy way person new the job very well
Dear Tariq,
Thank you for your trust! We're glad to hear that our staff explained everything clearly and that you had a fantastic experience. If you have any questions or need further assistance, please don’t hesitate to contact us at any time.
Faithfully yours,
Ovago
Professional, responsive and satisfactory. The service provided was good. I will recommend it to anyone to get the same service
Dear None N,
Thank you for booking with us! We’re glad to hear that you’re satisfied with our services. We truly appreciate your business, and should you need any additional support, please don’t hesitate to reach out, we’re available 24/7. Safe travels!
Faithfully yours,
Ovago
Was very easy and satisfying experience to find fly to Europe and I will recommend the page for everyone. And the price is very good 👍
Dear Leszek,
Thank you for your amazing feedback! We’re glad to hear that we were able to recommend the most suitable and affordable flight deals for you. Please know that we’re here in case you have any questions or need further clarification. It was a pleasure assisting you, and we look forward to hearing from you again soon!
Faithfully yours,
Ovago
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Aloucious M.,
What a perfect review! We truly appreciate you taking the time to share your excellent experience with Meg. We're delighted to hear how patient and committed she was in assisting you. Please know that we're available 24/7 in case you need additional support. Wishing you a fantastic trip!
Faithfully yours,
Ovago