OutboundEngine

If you are in Real Estate and you value your client list as much as I do, be careful what you sign up for. What I was sold and what I got was vastly different. I was told I was getting a client data base as well as someone to manage my social media. The social media part was pretty good actually, but find someone local and I'm sure they'll do as well as this company can. Their content was good, but it's a lot to pay for a few posts a week. The emails did not generate any new clients or anything that was very engaging. The data base is non existent. Before I knew it I was locked into a year contract on something I could have done myself. I highly DO NOT recommend this. If you are new to the business, maybe this is for you, but if your experienced and successful at all your client list is your most valuable tool and this isn't what's best for them. They constantly lost my login for LinkedIn and they don't have anything for Twitter, so basically I was paying north of $150/month for a few Facebook posts and an email a week. It took me over 2 weeks to cancel when I was very clear only a couple of months in that I was done when my contract was up. "We have a note in your account". Magically that wasn't there and the length of time it took to speak to someone to cancel it cost me another month. Don't be fooled, shame on me, into signing up for something for a year that is untested to what you may need/want. I've been fooled by companies like this before and had similar results. It's true what they say that they are all the same. Find someone local that you can have a conversation with and cancel at any point. Why lock someone into a year contract if your service is so much better than anyone else? Funny that I can't leave a review on their website. No one will probably ever read this and I'm sorry about that.

They will hound you to the ends of the earth to sign up and then charge months up front even before set up. They asked twice if I wanted my money back and I said yes and then nothing... Crooks...

I wish I would have read some of these negative reviews before signing up with this company. I went through my sales call with one of the account executives, and it was explained that Outbound Engine would have content for my business partners. The main reason I decided to proceed with Outbound Engine was so that I could engage my business partners. Unfortunately, that was not the case. I was also told that Outbound Engine would register my business on 72 different directories, during my onboarding call, it was explained that I would have to complete the directory information on my own for directories that I had already signed up for. Why would the sales person say that they would register me on these directories, and make sure that my existing information was correct on existing directories if that was not the case. It seemed too good to be true because it was. I tried to reach out to their customer success team and was promised a call on Monday, 5/16/22, no one reached out. I called back on Thursday to follow up, received a return call, the representative said that I signed a contract and tried to retain my business for a lower price. I wanted to cancel my services with Outbound Engine. I never used their platform and never got through my onboarding call because of all the discrepancies. Shame on them for handling the situation the way that the did. Where's the customer service that you provided me during your sales call? This company is definitely a scam and I would not recommend their services to anyone.

Good service but is a bit on the expensive side. It is easy to use and it has helped us a lot with keeping in touch with current and past clients, as well as networking and bringing in new leads.

OBE is the WORST! I have been trying to terminate with them for over a MONTH now. Read the last three reviews on this joke of a company. I have put out on my EXP intranet-- STAY away. They lie, they don't do what they say the will, then as an added BONUS they try to keep you to their verbal contract. They truly are the WORST company I have ever dealt with in my 30+ working career. I would give them minus 5 stars if possible. DO NOT EVER do business with them. I am going to the BBB also and I hope they are proud of their one star review from their own associates. #THEWORST

Had a guy named * call a while back and pretend he was interested in listing his home. After 30 seconds of his questioning, I realized he was a salesman and I immediately cut him off and asked if it was a sales call because I was about to meet up with a client soon and was not in a position to have that conversation. After he insisted on letting me hear his pitch since "I obviously had time to talk since I answered the phone," I hung up. He then called me back 5 minutes later and I asked him what company he worked for and to put me on the do not call list. He said he was with Yodle and immediately hung up. I called him back and was rerouted to another salesman * or * and asked what company they were with and they said Outbound Engine. I placed a complaint and asked for them to never call me again.

Im sure they may have a decent product, but falsely stating you're with another company to cover your@$$ is unethical. Watch out if you get calls like this.

*Personal information redacted by admin

The same exact thing that is happening to the the previous people is happening to me. What they do here with this company is lie, I asked them to cancel my membership because the information they are providing one is not relevant to my industry, and secondly they are not producing what I've asked for, which was full social media management on all platforms, (Video Editing, Thumbnails, Hashtags). Outbound engine is the worst company I've ever worked with in my life. I ask to cancel my membership due to the irrelevant information and not getting what was promised by the sales agent and they say I'm locked into a 12 month agreement. I'm afraid I'm going to have to sew because I was lied to and was not given what was promised. I spoke with the solutions specialist and he told me nothing except to cancel id have to pay a cancellation fee. Outbound engine needs to be shut down and out of the real estate business for good. I've been charged multiple times and would like to never work with this company again, if your thinking about working with outbound engine DONT! Seeing the reviews here all being similar over and over again means somethings going on that shouldn't be.

Excellent streamlined and straightforward marketing program. Would be the best fit for a small business without an independent marketing dept.

A TOTAL OF 7 DAYS AND THEY WILL NOT CANCEL THE SERVICE. THE INITLA SALES CALL PROMISED THIS AND THAT AND EVERYTHING WILL BE AUTOMATED. THE 2ND CALL CAME 5 DAYS LATER FRO SET UP ON A ZOOM CALL. I WAS TOLD I HAD AN HOUR BUT THE GUY RUSHED ME OFF IN LESS THAN 40 MINTUES. NEVER FULLY SET UP. 10 DAYS INTO IT STILL NOT FULLYS ET UP WITH ITEMS PROMISED. NOW THEY WILL NOT LET ME CANCEL UNLESS I PAY 6 MONTHS OF SERVICE----FREAKIN JOKE----TERRIBLE CUSTOMER SERVICE