OTC Deal

My order for nutritional supplement was stuck for a few days as "being processed", so I used the CHAT to follow up- which asked for my contact email and number. Additionally, the web-published contact number was called but no answer. Not long after, someone called and gave assurance that the order would be shipped that day with a promise to send by email the tracking number as a confirmation. When no tracking number showed up, this was followed up again through CHAT. The customer service person assured that the order did ship and finally sent the tracking number. Long story short: the order finally came through and was received two days later. My experience suggests that OTC is responsive, but giving it only 3 stars for the need to be prompted for order completion. Hope this helps future customers decide for themselves.

I was pleasantly surprised by the amount of products and their prices on this site! Many of the products I currently use are available on here for much less than what I find at the local superstore. Because of my severe social anxiety, shopping online is an excellent way for me to navigate my life, and this site is now my new and favorite go-to!

The order I placed was small and I wasn't receiving the items in a timely manner as promised by OTCDeal however, when I called there was always a person to talk to and they explained some of my ordered items were in high demand so they did try to complete my order but ended up shipping me a partial order and did refund me for the items they could not obtain. I believe them when they say they are just starting up their company and trying to improve.

Finally i received my items with in 7 days as they promised. And i got free shipping too. But i afraid about reviews and felt bad about otcdeal. But now i realized. May be they improved now

I ordered two bottles of Liquid Collegen +C on October 19,2016. They say it will ship in 24 - 48 hours, this is now 8 days and it still hasn't shipped. Called the number on the site, a lady told me that my order should arrive between 7 - 10 days from my order placement, but yet she was contacting the shipping department to have it shipped out as the item is and has been in stock all this time. When I asked again then if my order will be to me within 3 days, she said she would have to talk to the shipping department about expediting the order. Now mind you, my Credit Card was charged on October 21st. I know I will never order from this company again and I recommend anyone else look the other way unless you can wait 6 months for an order to arrive.

I'm really impressed with this product. My reason for buying Glycerine was to make homemade bubble mix because my son loves bubbles. Then I started reading up more about this product and saw that others mention how good of a moisturizer it is and during my research I found lots more information on this being good for skin.
Well, now I have been using this with our regular lotion after baths and showers (plus a little extra in between for my son) because my son and I both have Eczema. During winter and summer months my skin gets so dry that sometimes nothing helps to moisturize so I have to add in extras to my lotion for some relief. Usually I use coconut oil on both myself and my son but for some reason I cannot put coconut oil on my son because it causes a rash, so this glycerine has been a rash remedy now. I rub this into my sons skin at night after a bath and a little extra in between during the day on his rash spots and the skin is not as red and the eczema rashes are fading. I've been using this glycerine on my son's eczema rashes and all over for about 5 days now and am seeing improvement.
I know this is food grade and can be eaten but that part I have no experience with. I've made bubbly mix with this and it works well. In the past I've used glycerine to make homemade soaps but didn't ever catch on to put it on my skin till now. I'm glad I found this again to use on our skin.

I placed an order for Twinlabs Pancreatin as shown available (in Stock) on their site on 12/23/19. Card was charged immediately - however - it was not a Visa charge (with which I paid), but for some reason PayPal charge, and in the email with order it was saying: Paid by PayPal. Order was never shipped, my email was listed as non-existing in their system (despite I received at least 5 emails from their service saying that my order is on backorder (how could they charge money in that case?). And then - that order is being processed (at least twice). Finally I registered on their site again - and on the tracking of this order received final response that ORDER IS CLOSED... Money were gone on 12/24, today is January 18, no money, no order. STAY AWAY! Because the phone is not working either!

Thank you very much for your quick responses to my PMs and for your speedy delivery! OTC Deals uses 2-days priority delivery services so I received my item quickly. Thank you so much and have a great summer!

Ordered a mattress from this company somewhere near Dec 5th. Was informed 2 days later that mattress was no longer made. They offered a upgraded mattress for the same money. I could never get that mattress shipped to me. Finally told them to cancel order. They told me it would ship on the 23rd of Dec and would receive it by the 25th never happened. Finally they cancelled the order on 1/3/17 and said they would credit my card and should receive the credit within 24-48 hours as of today it has been 144 hours not including weekend. Other reviews I read have had same issue. I usually read reviews of companies but didn't do it on this one. Mistake I won't make again. Won't recommend this company

I ordered a replacement for our nebulizer. It was dropped the night before. I asked for overnight service and a week later I have not received the product. The UPS website show I should receive it in a few days. Thank goodness we have not had to use it in the past week.

I shop online a few times a week. I happened to order a lipgloss from this site. Unfortunately I got the wrong color. I contact them right away and for over 2wks I have been trying to call them and resolve the issue. Rachel told me that she'll take care of that&send me the right color lipgloss. When I called to find out when I should get the item finally a guy told me that they are out of that item. Pretty much there was nothing they could do. I kept calling every day over 10 phone calls just to get hold of someone. I know it's only $9 lipgloss but it's truly frustrating to know that some sites are taking advantage of buyers and literally are scamming them. SHAM! First&last time shopping at this site. If you want something cheaper-shop on EBay/Amazon. Save your money&time. Bad experience.

I ordered Diflucan, which is brand name antifungal fluconazole, it never was indicated that I would get sent anything but Diflucan. But instead got sent a generic I'd never even heard of (Eradicom, which has very little literature about it on the internet). Why would I want to take the one I've never heard of? I was still charged for the Diflucan.