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Lynda g.

Contributor Level

Total Points
80

1 Review by Lynda

  • OTC Deal

6/22/16

I shop online a few times a week. I happened to order a lipgloss from this site. Unfortunately I got the wrong color. I contact them right away and for over 2wks I have been trying to call them and resolve the issue. Rachel told me that she'll take care of that&send me the right color lipgloss. When I called to find out when I should get the item finally a guy told me that they are out of that item. Pretty much there was nothing they could do. I kept calling every day over 10 phone calls just to get hold of someone. I know it's only $9 lipgloss but it's truly frustrating to know that some sites are taking advantage of buyers and literally are scamming them. SHAM! First&last time shopping at this site. If you want something cheaper-shop on EBay/Amazon. Save your money&time. Bad experience.

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Rachel S. – OTC Deal Rep

Dear Lynda g,

We sincerely apologize for the inconvenience caused. Please let us know the order number. Sorry for the delayed response.

Thank you for cooperating with us.

Customer Care,
OTCDEAL

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