OShopLive

I placed an order with 8 items. They shipped to me in NYC from LA. Unfortunately 4 of the items don't fit. One item was not even in the delivery.

I contacted Oshoplive via email (as instructed on their website) for a return address. They wrote back and ask for the reason of the return and whether I wanted to exchange. I wrote back stated each item I want to return and the reason, adding the missing item.

Their reply asking for clarification (I purchased 2 sizes of one dress knowing one will fit better). They said the missing dress was out of stock. That's the first sign they were trying to scam me. Item was out of stock. It didn't ship. But they never issued a refund. More on this later.

I replied with clarification which size of that dress I want to return. I informed them for four items which don't fit plus the item which never shipped to me, I was due $181.95. I, again, asked for return instructions.

Then they started to ignore me since I clearly stated I did not want any exchange, only return.

I wrote them again 4 days later.

This time they change their tactics.
Firstly, for the out of stock item which was never shipped to me I paid $25.99. They gave me a refund of $22.09. I told them they subtracted the shipping fee. YES, they want to charge me SHIPPING FEE EVEN WHEN THEY DID NOT SHIP ME ANYTHING!

Secondly, for the $155.96 refund I was seeking for the returns, they asked me if refunding me $50 and keeping the items would work. WHY WOULD I KEEP ITEMS WHICH DOESN'T FIT AND I WOULD NEVER WEAR?!?!

It is a nightmare which is wasting a lot of my time. If their response is still trying to give me $50 for $155.96 of merchandises that do not fit, I will just call my credit card company.

DO NOT ORDER FROM THEM UNLESS YOU ENJOY PROBLEMS, HEADACHE AND THROWING MONEY AWAY. ONCE YOU MADE YOUR PURCHASE, THEY JUST WANT TO KEEP YOUR MONEY EVEN WHEN THE ITEMS DON'T FIT.

Aloha Hawai Je commande beaucoup sur Internet mais je vous confirme qu'il ne faut pas acheter sur ce site, après 6 semaines d'attente et maintes relance, ayant acheté pour 340 USD de vêtement, un petit paquet est arrivé DHL, j'ai du payé 29 en plus de FRAIS DE DOUANE pour prendre le coli autrement le livreur ne me laissé pas le colis. Quand j'ai déballé les vêtements tous serré dans un sac DHL environ 10 pièces, seulement 2 était OK.!
Pour le reste couture non fini, articles qui ne correspond absolument pas aux photos. Bref site trompeur, mauvaise qualité, articles déchiré, et non cousu. Des chiffons à mettre à la poubelle Je me suis fait avoir comme d'autre. Mais il est important de le faire savoir car ce site fait énormément de publicité sur FB et il est vrai que les photos sont belles mais malheureusement cela ne correspond pas à la réalité. C'est une honte, et il ne faut pas que d'autres personnes se fassent avoir aussi par leur publicité mensongère.