Opentip Store

I've ordered a product that is less than $13.00. It has yet to be delivered. I have requested a full refund. They will not discuss till item is delivered. It's now been 17 days. It was to be a gife but the gift date has passed. In addition, once it is delivered, if ever, then I have to request a return sheet and pay the freight back to them. They are a scam company. It's easy to read reviews that open tip can post as good, but dig deeper, and go to the BBB and see almost 100 negative unhappy customers saying about the same thing. I'm fortunate that I've just lost$13.00. Others have lost hundreds. One complaint urged that a complaint be filed with the Atty Gen. Office. Do you think that this company has upset him? Scam, sleazoid company. Never again.

No delivery, never any answer why the warehouse did not ship…. Do not order here bad processes and customer service

Placed a simple order on Nov. 4th. Got an email to confirm.

Nov 6, another email to clarify my info. Wanted me to call. Attempted to call. All prompts sent me back to FAQ online to find my own answer. 30 minutes WASTED.

Nov. 9, sent email saying my order was processed, but hadn't left warehouse and warehouse wouldn't respond to their inquiry.

Nov. 10, still no tracking number.
Nov. 11, see above.
Nov. 12, see above.
Nov. 13, Max is still 'looking into it.'
Nov. 14, Sent email ordering them to cancel my order, refund my money and stop wasting my time.

TERRIBLE CUSTOMER SERVICE! Ordered at opentip on 4/28. Order was supposed to be delivered between 5/3 and 5/7. According to tracking details order was processed on 5/7 and ready to go out. On 5/13 it was still not received by carrier. I inquired on 5/9 as to when I would receive my order because I NEED it by 5/15. They replied on 5/13 that "it had been shipped". No other information, no excuses, no apology, nothing! Tracking info on 5/14 states it has been received by DHL and is on way to USPS. NOT acceptable

TERRIBLE COMPANY! TERRIBLE CUSTOMER SERVICE! I would give 0 out of 5 if I could! They will trick you to order through their website because of some 'competitive' and 'low prices'! DO NOT DELUDE YOURSELF!

You will either:

1- Never receive the goods
OR
2- Receive some defective items and when asking for a refund, they will find excuses to avoid giving you back your money! OPENTIP is stealing from customers! SHAME ON YOU! BAD BUSINESS! Opentip should be reported!

I order 2 pairs of pants at the end of May 2018 and requested them to be sent to my job. I signed up for notifications once I received a tracking # via UPS. Early June I get a notification that the delivery could not be delivered because the suite # was not included on the package. I call UPS and give them the suite # and the package is delivered same day. When I open the package there is one pair of pants instead of 2 that was ordered. After several emails to Opentip.com I am told: On June 6,
The first letter [X] represents a warehouse code. If shipped from different warehouses, some items in the following list may arrive separately in different packages. June 13, The item was back order, and we will ship out on Monday. June 21, Sir, we will contact shipping department and process the reship asap. Sorry for the inconvenience. Today is July 18,2018, I've e-mailed them today to please refund the balance that I paid for the pair of pants that I did not receive. I've never heard of an Opentip.com before this but communication is not their strong suite and neither is fulfilling merchandise ordered. I have a feeling it will be doomsday before I am refunded for merchandise not received.

I bought 3 inch foam balls and they came in 2 inch and they charge me $30 and they are lighter than feathers and nothing as advertised