Overview
Oojo has a rating of 4.6 stars from 1,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 4th among Discount Travel sites.
The booking process was quick and easy. Email confirmations were received immediately after booking.
Very pleasant experience with my representative I am so happy she called! Can't wait for my trip!
Thank you for your feedback! We're thrilled to hear that you had a very pleasant experience with our representative.
Customer service was quick and efficient. I recommend the service.
We are happy that you are satisfied with our products and services.Thank You.
I was amazed by the service and flight deal I got from Oojo team. Cheaper tickets than anywhere else I searched. Well deserved 5 stars!
Dear David, thank you so much for taking the time to leave us this amazing review. If there is anything you would recommend us improving, please drop a line at feedback@oojo.com.
Superb service from the agent. Explained well the extras and gave very helpful information.
We are glad that our agent was able to meet your expectations!
Booking flight was fast, i like that web, i have ticket so fast, im Vietnamese, my english not good but the web easy for me, thank you
Thank you very much for sharing your positive experience with others, we really appreciate it!
Transaction was simple and easy. Other sites play games like tickets ran out etc. smooth and easy process. Will use again. Thanks
Dear Imran,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!
Awesome support service, good communication skills, explained everything elaborately
Many thanks for a 5 star review! We are pleased to hear your kind words about your excellent impression on our assistance!
Easy, clear interface and great prices particularly on international tickets.
Wish it had an account functionality, but otherwise perfect
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
You don't deserve even one star, there should 0 given to you! All these five star reviews are fake, people should stay away from you! I should have read the true reviews before buying tickets through you! The Turkish airline cancels the flight because of mechanical issues and they change the flight date to the next day. Since I used you for buying tickets, I am told by Turkish airlines to contact you and change it immediately to the next day. I call you at 9 pm, while still at the airport. Everyone starts changing their tickets to the next day. I was told by OOJO customer service that my situation is emergency and it has been escalated right away. I should be able to receive a phone call within the next minutes with updated tickets. And nothing happens for an entire hour. Everyone is changing their tickets and they are successful. I call to the Turkish airlines and am told that because I use OOJO as my agency, they should be the one to change my tickets. I call back to you and am told that someone is handling this, I should receive a phone call within a few minutes. Nothing happens till midnight! I called to Turkish airlines and plead to change my tickets as this OOJO failed to do their job! The Turkish airlines informs they are happy to help, but this agency made it impossible to Turkish airlines to change my ticket! They made it private! It's now 2 am and I call to OOJO about the new ticket. Guess what they told me? They said, why don't I just talk to Turkish airline rep as they are unable to help me? And that, I should pay the difference for the ticket change! What a joke! You were not able to change my tickets and by the time Turkish airline decided to take the matters into their hands, it was too late! The flight to the next one was fully booked and I still can't fly! You are a joke and not agency! I was told by other people that successfully changed their tickets to never use third parties like these ever again! I should have just purchase my tickets through the airline directly and save a headache.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 186801
You have the possibility to reach us anytime emailing this ID at feedback@oojo.com
Thank you in advance.
Awsome quick booking. I would highly recommend it for all people planning to book their flight travels.
Thank you for your kind words! We're thrilled to hear that you had an awesome and quick booking experience with us.
Thank you for clarification. He so clear about details, and polite and respect
Our agents are doing their best to satisfy the customer and we appreciate them a lot! Thank you very much for being our Customer!
Got a phone call soon after booking online just to confirm every thing
Kanav was polite and accommodating.
Thank you for the great review! Safe travels.
Always find the best ticket price with them! Like them
Thank you for your feedback! We’re glad to hear that you consistently find the best ticket prices with us.
Everything was very good and above all good prices, when I complete my trip I will be able to give more opinions, thank you for everything
You are so welcome! Thank you very much for sharing your positive impression on our services!
The staff was very professional and knowledgeable. They helped me exchange my ticket very quickly and efficiently.
We're thrilled to hear that our staff provided professional and knowledgeable service, and that they were able to assist you in exchanging your ticket quickly and efficiently.
Quick service and reasonable fares. Customer service rep was very helpful as well.
Thanks a lot for a wonderful review! We appreciate your cooperation a lot!
Very easy to book a ticket. Everything processed really fast and I had my e ticket in less than a minute after booking. Very pleasant experience
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
I've searched different sites, they shown promotional prices but doesn't confirmed tickets but great experience with Oojo
Thank you for your kind words. We are grateful for your feedback.
Very pleasent customer support. Booking was simple and the website and easy to scroll through. Thank you
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future