Oojo

Easy to booked with good price! When you're found all the tickets flights was increased from all the agent ticket but Oojo always give you good offers!
Thank You Oojo

Extraordinary service. I wasn't expecting that these days when everything is online, someone cares so much about customer support. 5/5 stars! Oojo really puts their customers first. Will return to book more flights.

PLEASE DO NOT USE THIS COMPANY.

I booked a flight on May 03 2022 and immediately got a confirmation email with a confirmation number. But in the same email, it said "We're processing your reservation and will send you an e-ticket receipt to email once completed. This process usually takes less than 1 hour, but in rare cases, it could take longer."

After an hour I got a call from their customer service department saying tickets are sold out and also the airline has increase its price (which now equals to Google flight/Expedia price etc). So, if I want to continue with the booking I have to pay extra

Please please use some legitimate companies to book your airline ticket even though it might cost you a few extra $$ it's worth it.

I have booked an airline travel for my parents using OOJO and wanted to change their reservation to an earlier date. Airline told they can accommodate the travellers to other date but as OOJO made the booking, OOJO can only be the one to modify the ticket. Airlines ensured that there is no penalty or extra processing fees related to change of ticket. After reaching out to OOJO, they are asking for a lot of processing fees and justifying the fees by some excuses. This is such a bad scenario where end customer and service provider are fine altering things and OOJO is the one not allowing us to proceed. I even ask if OOJO can give direct control of the ticket to airlines and looks like that is not possible as well.

I had trusted OOJO in the past but I will not be using this service in future and will ask other people also to condemn this travel agency as they just make things hard with all the regulations.

Aside from the ticker in the top falsely telling you to "BOOK NOW" with the seemingly harmless threat of not letting you have the ticket for the price on the website, I found this to be easy. I wish information about COVID was more readily available, as I don't travel (seriously, I bought a passport just for this trip) and I'm unsure of a lot of things. Also, I called customer service, went through the first thing, then when I got to the survey I answered, and then it hung up on me so...there's that.

Overall was easy - only 4 stars because they did not receive an email correspondence that resulted in an extra phone call and wait time but once call was made all went well

Our tickets have been changed / cancelled without our request or consent less than one week before our multi month, international trip. We have called OOJO more than a dozen times and have been constantly kicked around from one department to another who are pointing fingers at each other and at the (Turkish) airline instead of taking responsibility for the mess up and taking action to fix it promptly. As I write this, we are all packed up and we're excited for our trip but we do not have confirmed tickets — still waiting for an update from OOJO who allegedly are waiting for an update from the airline. Terrible experience. Hopefully, someone from OOJO reads this and takes prompt action to fix this (I'll gladly update my review). Otherwise, I WOULD TELL PEOPLE TO STAY AWAY FROM OOJO — the stress is not at all worth a little bit of savings.