Oojo

After multiple failed attempts, trying to use another website and or companies who shall not be named. Oojo came to the rescue. The format within the website was very straightforward. There was no interruptions, nor any harsh pop-ups. They did their due diligence in offering variety insurance plans. As well as covering every single basis that one needs to travel. This is my first time using this platform, and it definitely will not be the last. Five stars doesn't seem adequate enough. If there was a higher rating, I would have given it a 10 out of 10. Genuinely recommend to anyone who is looking to retrieve their flight booking without any hassles.

Before this, I didn't know about Oojot, but searching for flight tickets, I found Oojo and then I decided that I should use Oojo for buying my tickets, and I bought thru it. So, if this transaction and the journey and all the communication with Oojo is friendly and based on honesty, then I will be using Oojo for buying airline tickets int he future too, but I should wait how it goes ahead the first time. I hope for the best. Thans!

Usually I do online for flight and hotel booking. Though there are several options, I have chosen Oojo based on the legit factor. They are good in explaining the things and also tried to explain things we need in flight etc. It looks like they really want the returning customers, that shows how honestly they are working. Very much satisfied with their services. I recommend Oojo for flight booking services either online or over the phone.

I booked a ticket through oojo and prices were really good compared to what other websites quoted. I also took their travel care services to protect their plan. I paid around 49 usd per ticket for their services. Unfortunately while traveling one of my luggage bag got damaged and when I reach out to oojo support they said they are only taking care of completely damaged luggage or missing luggage. I don't know the definition of completely damaged luggage but when you ask for compensation they will not support. Pathetic service.

I had a very bad experience with Oojo in particular. I booked my ticket and I checked the "fare rules" where it says ticket exchange is free. So I thought just in case I want to change my ticket there will be "no charge". After a while, I ended up needing to exchange my ticket, I sent a request online and I didn't hear back. I did call them and then… I figured they are hiding it into their terms and services and they charged me $260. Don't book your ticket on oojo simply because it looks cheaper.

Got to know this website thru skyscanner. Booked my cheaper international travel ticket thru this website and it took hardly 5 minutes.

Simple form to fill up. Clear itinerary information.
Strict credit card verification.

I never see this kind of bad customer service in my through out International traveling. I strongly suggested please don't book your ticket using this service. This service is fraud and big scam. Never help out when you are facing difficulties during checkin at airport.

I cancelled a flight within 24 hours (not fully booked due to no passport information given) and they charged me a $514 fee despite the Terms and Conditions clearly stating FREE cancellations within 24 hours. Very unprofessional, despite many calls they have not been able to help us. We've been told they would call us back several times, but no response.

Very friendly and easy booking. Before finalizing the purchase, they verified my credit card to prevent someone else from using it without my notice. I actually felt quite safe knowing that this prodecure has been done. Talking about the price of tickets, it was a little cheaper than on other sites I checked. Overall I am very satisfied.

Their service was horrible. I ended up buying the tickets directly from the airline. Ojoo asked for extra $200 after 8 hours long wait, and eventually did not issue any ticket for my flight on the next day.

If i had an option for lower than one star I would choose it! Most ruthless customer service reps you will find, 0 customer service provided over 6 different phone calls and supervisor involved as well. Needed an exchange for a returning flight but was unable to reach a conclusion as they were charging the price of a new ticket to move a returning flight that is a month away 1 week out. I highly discourage going through this 3rd party. NEVER AGAIN.

Had to book a last minute flight at a low budget and Oojo made it happen. The process of purchasing was clear and fast. Got my tickets in 30 minutes. Thank you, I will come back when I will need affordable economy class tickets. 5 stars deserved for sure!