Online Ticket Express
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Online Ticket Express

How would you rate Online Ticket Express?
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California
2 reviews
0 helpful votes
Follow Drew C.
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Very well
December 20, 2017

Online Ticket Express was exceptionally helpful from beginning to the end. He was patient and explained everything very well. I appreciate all the help!

Date of experience: December 19, 2017
Switzerland
1 review
1 helpful vote
Follow Alex F.
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Paid tickets for Champions League Final - they were never delivered. Don't use them they are just fake. If you wanna burn money take it somewere else.

Date of experience: May 21, 2012
Romania
1 review
0 helpful votes
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Fast and easy
June 4, 2018

The website was fast and easy to purchase tickets. I am slightly concerned my tickets have someones name on them (other than mine). Hopefully they work.

Date of experience: June 4, 2018
Canada
1 review
0 helpful votes
Follow henryem j.
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I would definity use onlineticketexpress tickets again. I I know that there are going to be up charges in the seats but they were less than most and it was an instant download.

Date of experience: May 6, 2018
Florida
1 review
0 helpful votes
Follow Raside A.
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Ordering the tickets was super easy! I don't buy online tickets often but I couldn't believe how easy it was and the price wasn't as bad as I thought it would be. I can't wait till April my boys are going to LOVE IT!

Date of experience: April 20, 2019
Netherlands
1 review
2 helpful votes
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Matthias F
February 28, 2011

Matthias F. Hey Fans,

I bought two tickets for the Rugby Six Nation match England vs France a couple of months ago because they where supposed to be a birthday present for my girlfriend.
After bombarding them with mails and calls i was told that there was a problem with their ticket supplier and therefore there were no tickets available for me... this was three hours before the start of the match after buying plane tickets (to get to London) and after organizing an accomodation to stay... the whole trip cost me about 900 Euros (650 for the tickets and 250 for the plane tickets).

I felt completely let down and was more than sad, dissappointed and angry together... THIS IS A WARNING FOR ALL SPORT FANS AROUND THE WORLD! NEWER EVER BUY TICKETS ON: ONLINETICKETEXPRESS.COM

THEY ARE NOTHING MORE THAN BLOODY THIEVES AND SHOULD BE HELD RESPONSIBLE FOR EVERYTHING THEY HAVE DONE SO FAR.

Regards
Matthias

Date of experience: February 28, 2011
Spain
1 review
1 helpful vote
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FC Barcelona vs Leverkusen
September 30, 2015

Great match, happy with the result and the way I received my e-tickets from online tickets express, in 24h they provide me the purchase.
Thank you very much.
Leopoldo

Date of experience: September 30, 2015
Florida
1 review
0 helpful votes
Follow Hisfore L.
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Great
October 28, 2018

Great. If you could cut the fee a little it would be even better! The face value difference plus the fee... ouch! Thanks for your attention in this regard.

Date of experience: October 27, 2018
RU
1 review
0 helpful votes
Follow Bruce B.
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Thanks onlineticketexpress, I am going to print my e-tickets received 2 minutes ago at my e-mail address. Ready for the match Paris Saint Germain vs Girondins De Bordeaux next Friday 11.

Bruce

Date of experience: September 9, 2015
Netherlands
1 review
2 helpful votes
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No problems
July 26, 2016

We booked Epl as i wasn't quick enough to buy direct. We had no problem OnlineTicketExpress ticket email arrived in plenty of time. We would use them again.

Date of experience: July 25, 2016
GB
1 review
9 helpful votes
Follow Graham C.
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Please, please, please don't use this website for ticket purchases! I have lost over £400 trying to get an FA Cup ticket, and I bet I wasn't the only one.

They take your money, instantly, then you never hear from them again, until in my case an hour after the game kicked off - to tell me there was a man waiting at a designated location (presumably London) with my ticket, and if I didn't get there they'd consider the tickets delivered! What chance would I have had, even if the automatically generated email was genuine, I don't have a time machine!

Its fraud, its theft, its parading as a legitimate organisation, even its T&Cs are illegal in the UK & the EU- its basically a criminal organisation, with nothing but contempt for those of us stupid enough to fall for its scams.

The matter's in the hands of my credit card company, who I hope will cover my loss, as they legitimise this kind of scam by allowing credit card purchases (and their logos) to be plastered all over online ticket expresses website, I think they should. I'll also be passing my case details to UK Trading Standards.

I just wish I'd read the reviews before getting taken in. Please don't make the same mistake as me and many other trusting people.

PS. They are currently advertising Champions League final tickets at over £3000 per ticket. I could weep for the people that fall for that one!

Date of experience: May 15, 2011
Germany
1 review
0 helpful votes
Follow Lond G.
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Easy but over priced
February 26, 2019

The site is very easy to use. But I believe the service charge at $34 a ticket is too much. We aren't getting actual tickets. We are printing them at home using our own printer with ink and paper.

Date of experience: February 26, 2019
Switzerland
1 review
0 helpful votes
Follow Hfsad D.
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Excellent
May 7, 2019

Love the quick and easy way to purchase a ticket even if it's last minute wish. Open the web on my phone and had no problem to order what I need with a quick response via email.

Date of experience: May 7, 2019
Texas
1 review
0 helpful votes
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Got a tickets
June 26, 2019

Site was easy to use. Terrible fees added at the end. Service charges are outrageous especially when you are printing them off yourself. It is really not necessary. I am happy I am going to the show.

Date of experience: June 25, 2019
Virginia
1 review
0 helpful votes
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Easy to find tickets and to purchase. Nothing out of the ordinary and did the job hassle free. No excess fees and overall prices were comparable if not better than other similar sites.

Date of experience: July 8, 2017
Texas
1 review
0 helpful votes
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Easy to use
December 23, 2018

Easy to use! First time buying tickets through this site and looking forward to many more purchases. I am super anxious about buying tickets online but am very excited for the sites reputation.

Date of experience: December 22, 2018
GB
1 review
1 helpful vote
Follow Catherine M.
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Please do not use this site. It is a sham and shocking that it is on first page of google search along with reputable ticket sales sites such as ticketmaster. A complete sham!

Date of experience: November 27, 2011
Ireland
1 review
1 helpful vote
Follow Aiman H.
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I bought two tickets for 2015 tennis Fernch open. I paid $750.00 for Monday May 25 matches. I did not receive any tickets. They never replied to my phone s or e mail
AH St Louis Mo USA

Date of experience: May 22, 2015
Richard D. Online Ticket Express Rep
over a year old

Dear Aiman Hawasli, E-Tickets sent to your email on the 25/5 9:00 am.
We tried to call you to update you but your phone was ringing and you didn't answer.

We are very sorry to learn from your experience but we read your email and replied by sending the E-tickets to print and go with them to watch the game.

Best Regards
Richard Dawes

crm@onlineticketexpress.com

GB
3 reviews
3 helpful votes
Follow Alex H.
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In December 2011 i bought six tickets for the RBS 6 Nations Rugby - England v Twickenham: the match was today 25 Feb. It cost me about £1500. I had thought they were official, with guaranteed delivery. I took along 3 kids and 3 adults. I was anxious about getting the tickets so started contacting them the week before. They kept telling me to be patient and the tickets would be delivered. I was sceptical but had no other choice. Today my 5 guests and I were waiting for the call to 'pick up' the tickets. 30 mins before the game I get a call to say they didn't have the tickets and were cancelling. They said I would get a full refund. Clearly their touting business model is to short-sell, and earn interest on people's cash payments and then sell at the last minute to the highest bidder. I will check to see if I get a refund but it still won't make up for the disappointed kids and lost opportunity. If you want to take a risk then this site might deliver a few tickets to the highest bidder. But for most people I suspect the only thing it can guarantee is stress and ultimate disappointment. I suggest you stay away.

Date of experience: February 25, 2012
GB
1 review
3 helpful votes
Follow GRAHAM M.
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DO NOT USE THIS COMPANY THEY ARE NO MORE THAN COMMON THIEVES, BOUGHT TICKETS IN JANUARY FOR THIS GAME AND WAS PROMISED DELIVERY 5 DAYS BEFORE THE MATCH, THEN 3 DAYS BEFORE THE MATCH THEN WE WERE TOLD THEY WOULD BE OUTSIDE THE GROUND NEAR THE TICKET OFFICE FROM 2 HOURS BEFORE KICK OFF GUESS WHAT THEY WERE NOT THERE, THEY SHOULD NOT HAVE SOLD THE TICKETS IN THE FIRST PLACE AS THEY ARE NOT AUTHORISED TO DO SO, THAT COMES DIRECT FROM THE RFU TICKET OFFICE WHO HAD NUMEROUS COMPLAINTS ON THE DAY WHEN THEY FAILED TO TURN UP. I RE ITTERATE DO NOT USE THIS COMPANY THEY ARE NOTHING BUT COMMON THIEVES! ACTION MUST BE TAKEN AGAINST THEM TO PREVENT FURTHER MISERY TO GENUINE FANS

Date of experience: February 28, 2011

Overview

Online Ticket Express has a rating of 3.7 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service and purchase tickets. Online Ticket Express ranks 10th among Tickets sites.

service
23
value
23
shipping
22
returns
19
quality
23